Rapid Formations Reviews 

12,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and rapid company formation process, often noting its efficiency and speed. Many people highlight the exceptional staff and customer service, describing them as professional, helpful, and responsive. The user experience is frequently described as easy, intuitive, and well-guided, making the entire process stress-free for most users. However, some customers also noted issues with customer service, particularly regarding response times and lack of personalization. A few people experienced difficulties with identity verification where documents were not accepted, leading to unaddressed queries and frustration. Some reviewers reported not receiving replies to emails for several days, indicating a lack of communication and support after initial engagement.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing the process as flawless, professional,... See more

User experience

People report positive experiences with user experience, finding the process of setting up a company to be... See more

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Response time

Customers consistently note positive experiences with response time, with many praising the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK. The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin... See more

Company replied

Rated 5 out of 5 stars

The experience in setting up my company was so seamless I couldn’t believe how fast everything was completed. I was also supported by George Walker who got back to me so promptly regarding a query I h... See more

Company replied

Rated 5 out of 5 stars

I needed to form a U.K. company from abroad and found Rapid Formations to offer the best pricing and solutions to my various needs during the incorporation. Even though I formed on a Friday evening t... See more

Company replied

Rated 5 out of 5 stars

Rapid and efficient service. They kept me updated throughout the process, even at night and over the weekend. I used one of their packages and my company was registered in the shortest possible ti... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About Rapid Formations

Written by the company

Rapid Formations is a leading provider of online company formation in the UK. We offer various company formation packages; setting up companies limited by shares, limited by guarantee and limited liability partnerships.

We also offer registered office, service address and business address services from our prestigious Covent Garden location, at very competitive rates.

If you have any questions, you can contact us by telephone, e-mail or online chat, and a member of our highly knowledgeable team will be happy to assist you.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(12,067)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will highly recommend

I will highly recommend, the process was easy and fast and they keep me updated during the process. 👏🏻👏🏻

April 23, 2026
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Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 1 out of 5 stars

Important limitation not made clear at incorporation

I am giving this rating because the incorporation process did not clearly explain an important limitation in the service. I wanted to include my holding company as a shareholder from the outset, but the system did not allow this during incorporation. The chatbot only stated that this could not be done as part of the application, without clearly explaining that correcting the structure afterwards would require additional time, effort and paid services. As a result, I incorporated multiple companies in a structure I did not intend, and I am now expected to spend further time and money fixing something that should have been made clear at the start.

April 21, 2026
Unprompted review
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Reply from Rapid Formations

Dear Jinmyoung,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with your experience during the incorporation process.

As outlined in our email correspondence, your initial enquiry via our chatbot related to adding a corporate shareholder during the application process to form a company with us. You were informed by the chatbot that we do not incorporate companies with corporate shareholders, and the chatbot offered to provide guidance on how to add a corporate shareholder after incorporation if you wished. I have reviewed the chat log and can see that you did not accept this offer of additional guidance from the chatbot.

I can see that you proceeded to incorporate a company containing a human shareholder only. Once the company had been incorporated, you asked us to transfer the shares from the human shareholder to a corporate shareholder free of charge. Unfortunately, we do not offer a free transfer of shares service as this type of service has a high level of administrative complexity and training required; however, we did offer to provide this service to you at our standard charge of £129.99.

Whilst we do not presently incorporate companies that contain corporate shareholders, this may change in the near future.

I have reached out to you directly to understand how we may be able to better improve our communication regarding our policies regarding corporate shareholders at incorporation, where possible. We have not yet received a response to this point, but we remain open to hearing from you if you wish to share them.

We apologise for any inconvenience caused and hope to hear from you soon.

Kind regards,
Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

The service was very good

The service was very good

April 20, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your wonderful review, Sandra! We are delighted you are happy with the service! - Sophia at Rapid Formations

Rated 5 out of 5 stars

Top-notch service and prompt communication!

I’ve been using Rapid Formations for a month now, and the experience has been excellent. The setup process was seamless, and managing my mail through their Client Portal is incredibly simple and efficient. I highly recommend them to anyone looking for a professional and reliable virtual address service!

April 24, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your kind review, Constantin! We are delighted to hear you are happy with your Address Services, and so grateful you would recommend us! - Sophia at Rapid Formations

Rated 5 out of 5 stars

Highly recommended

Clear, friendly, uncomplicated.

April 1, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your kind review! - Sophia at 1st Formations

Rated 5 out of 5 stars

Great service from Rapid Formations!

Diogo, customer service agent was a real star. He helped quickly and efficiently with my query today. Great service from Rapid Formations.

April 23, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Had a really good experience with Rapid…

Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK.
The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin changes and was responsive and helpful on the secretarial side.
Their guidance on opening a business bank account is useful, but in reality it can be a bit more complex than expected.
Overall, very happy with the service and would definitely recommend them. Huseyin

April 15, 2026
Unprompted review
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Reply from Rapid Formations

You are very welcome, Huseyin. Thank you for your kind review! – Shan at Rapid Formations.

Rated 5 out of 5 stars

tried and tested

tried and tested, so smooth and reliable not yo mention excellent customer service. super satisfied each and every time!

April 21, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Jennifer! - Shan at Rapid Formations.

Rated 1 out of 5 stars

Poor customer service after you have…

Poor customer service after you have paid. There are much better company formation companies. Bypass Rapid Formations.

April 21, 2026
Unprompted review
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Reply from Rapid Formations

Dear Robin,

Thank you for taking the time to share your feedback. We are very sorry to hear about your frustration with our customer service.

I also appreciate you taking the time to discuss your concerns with me directly. Having reviewed your correspondence with my colleague, I understand that you were looking for assistance to reappoint yourself as a director of a company that is not registered with us. As you were the sole director and had previously resigned, the company was unfortunately placed into default by Companies House, as no active directors were listed in the company, and it is a legal requirement for a limited company to have a minimum of one director appointed at all times.

My colleague was correct in advising that we were unable to assist in this matter. As a regulated formation agent supervised by HMRC for anti-money laundering purposes, we are required to follow strict compliance procedures, particularly regarding structural filings such as director appointments. Because the limited company in question is not registered with us, is in default with Companies House, and does not have an active director from whom we can take instructions, this falls outside the scope of our risk appetite.

My colleague did, however, provide guidance on the appropriate next steps, including contacting Companies House directly and seeking independent legal advice. We fully understand how frustrating this situation must be, and we sincerely apologise for any inconvenience caused.

If you have any further questions or need any further clarification, please do not hesitate to contact us.

Kind regards,

Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

I used the express service and the…

I used the express service and the company was incorporated within 24hrs. Superb service. I'm impressed to say the least.

August 10, 2025
Unprompted review
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Joe! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Fast process

Amazing support & services

April 20, 2026
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Reply from Rapid Formations

Thank you for your kind rating, Mohamed - Shan at Rapid Formations.

Rated 5 out of 5 stars

transparent, well communicated

very transparent, simple, precise and well communicated

April 14, 2026
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Reply from Rapid Formations

You are very welcome, Harry. Thank you for your kind review! – Shan at Rapid Formations.

Rated 5 out of 5 stars

Great experience.

Helpful, understanding and friendly personnel with patient and professional approach to all my queries. Thank you so much for your assistance in forming my company.

April 13, 2026
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Reply from Rapid Formations

We are so glad we could be of help, Ewa! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Competitive pricing, efficient and diligent customer service.

The 5GBP add on for human validation of your company registration application is well worth it, they caught some discrepancies which likely would have meant delays and administrative headaches.
Many thanks to the team.

I will recommend to anyone incorporating here in the UK.

April 13, 2026
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Reply from Rapid Formations

We are so glad we could be of help, Ryan! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Great service

Great service. Very Rapid and Professional

April 15, 2026
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Reply from Rapid Formations

You are very welcome, Yousef. Thank you for your kind review! – Shan at Rapid Formations.

Rated 5 out of 5 stars

Extremely quick and easy.

Extremely quick and easy.
Removes the overly complicated HMRC website application stress when registering a new company.
Competitively priced and very good value for money.

April 1, 2026
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Reply from Rapid Formations

Thank you for your kind rating, Andrew - Shan at Rapid Formations.

Rated 4 out of 5 stars

Rapid Formations was simply quick and…

Rapid Formations was simply quick and perfect!
I recommend their services to all foreigners who intend to set up a company in the UK. Many thanks!

April 15, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Tony! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Diogo is good 👍

Diogo was extremely clear, helpful and responsive - excellent overall service.

April 16, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Brilliant company to use.

Used this company a few times and always deliver on time and with excellent customer service.

April 13, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

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