Rapid Formations Reviews 

12,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and rapid company formation process, often noting its efficiency and speed. Many people highlight the exceptional staff and customer service, describing them as professional, helpful, and responsive. The user experience is frequently described as easy, intuitive, and well-guided, making the entire process stress-free for most users. However, some customers also noted issues with customer service, particularly regarding response times and lack of personalization. A few people experienced difficulties with identity verification where documents were not accepted, leading to unaddressed queries and frustration. Some reviewers reported not receiving replies to emails for several days, indicating a lack of communication and support after initial engagement.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing the process as flawless, professional,... See more

User experience

People report positive experiences with user experience, finding the process of setting up a company to be... See more

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Response time

Customers consistently note positive experiences with response time, with many praising the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK. The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin... See more

Company replied

Rated 5 out of 5 stars

The experience in setting up my company was so seamless I couldn’t believe how fast everything was completed. I was also supported by George Walker who got back to me so promptly regarding a query I h... See more

Company replied

Rated 5 out of 5 stars

I needed to form a U.K. company from abroad and found Rapid Formations to offer the best pricing and solutions to my various needs during the incorporation. Even though I formed on a Friday evening t... See more

Company replied

Rated 5 out of 5 stars

Rapid and efficient service. They kept me updated throughout the process, even at night and over the weekend. I used one of their packages and my company was registered in the shortest possible ti... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About Rapid Formations

Written by the company

Rapid Formations is a leading provider of online company formation in the UK. We offer various company formation packages; setting up companies limited by shares, limited by guarantee and limited liability partnerships.

We also offer registered office, service address and business address services from our prestigious Covent Garden location, at very competitive rates.

If you have any questions, you can contact us by telephone, e-mail or online chat, and a member of our highly knowledgeable team will be happy to assist you.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(12,067)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and fast company formation service

I had a very good experience with Rapid Formations. The company registration process was smooth and professional. Their system is clear and easy to use, and the support team was helpful whenever I needed assistance. The process was completed quickly and I received the documents without complications. I would recommend their service to anyone who wants to register a company in the UK.

March 4, 2026
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Reply from Rapid Formations

We are so glad we could be of help, Mohammed! - Shan at Rapid Formations.

Rated 5 out of 5 stars

I had a great experience with Rapid…

I had a great experience with Rapid Formations. The process of setting up my company was incredibly smooth, fast, and efficient. Everything was clearly explained, and the platform made what can often feel like a complicated process very straightforward.

What really stood out was their customer service. Whenever I had questions, their team responded quickly and provided clear, helpful answers. It made the whole experience feel very supportive and professional.

I would definitely recommend Rapid Formations to anyone looking to set up a company quickly and with confidence. Their efficiency and excellent customer support made the entire process stress-free.

March 2, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

Rated 5 out of 5 stars

An excellent company formation services

Rapid Formations offer an excellent company formation service. We set up a new company. They took us through every stage of the set-up, explaining what we needed to do, and making the entire and complicated process straightforward for us.

March 3, 2026
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Reply from Rapid Formations

We are so glad we could be of help, Nigel! - Shan at Rapid Formations

Rated 5 out of 5 stars

It very quick and fast response

It very quick and fast response. I found it very helpful and they keep sending me in my email

March 4, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

Rated 4 out of 5 stars

I found it easy to complete the process…

I found it easy to complete the process of setting up a company guided by the Rapid Formations interface. They kept me updated on progress all the way, and when there was a delay and I contacted them, they responded swiftly.

March 2, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Genuinley a 5* Experience

Starting a business can be scary but RF made it literally painless and... rapid!

Within 24 hours of providing my details, they had me setup on the Companies House and delivered on the whole package as advertised. I never leave reviews for these things but they actually deserve it this time.

February 26, 2026
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Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 5 out of 5 stars

A simple process to close an LTD

A simple process to close an LTD. Fully explained & given a personal service at reasonable cost.

March 2, 2026
Unprompted review
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Reply from Rapid Formations

We are so glad we could be of help, Natasha! - Shan at Rapid Formations.

Rated 5 out of 5 stars

I had a very good experience with Rapid…

I had a very good experience with Rapid Formations. The process was quick, simple, and easy to follow. Everything was explained clearly and the service was very efficient. I would definitely recommend Rapid Formations to anyone looking to set up a company in the UK.

February 26, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Stefania! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Great experience

Very professional service, I started incorporation procedure on Friday 2.30 pm, and I received the electronic certificate after 3 hours.

February 27, 2026
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Reply from Rapid Formations

Thank you for your review, Roxana. We're so pleased to hear you are happy with the process! - Sophia at Rapid Formations

Rated 5 out of 5 stars

Barclays business bank account

pity as Barclays is a linked sponsor and I have my pension and isa with them I could not open a business bank account without downloading an app which I do not want

February 25, 2026
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Reply from Rapid Formations

Thank you for your feedback, Andrew. We're sorry to hear that you were not satisfied with the banking process at Barclays. If you'd like to explore other options, please feel free to let us know. We're here to help! - Sophia at Rapid Formations

Rated 1 out of 5 stars

My recent experience with Rapid…

My recent experience with Rapid Formations has been extremely disappointing and has raised serious concerns about the stability and continuity of the business.

Before signing up, I specifically raised concerns about long-term reliability. This was particularly important given that their sister companies, ***company name removed*** and ***company name removed*** (which offered the same services and shared the same directors), had both ceased trading unexpectedly. I was assured that Rapid Formations was stable and that there would be continuity of service. Unfortunately, that reassurance has not proven meaningful.

The onboarding process was far more onerous than it needed to be. A significant amount of time and administrative effort was required to complete the setup. Having invested that time and committed to services paid through to June 2026, I was then given notice that their Glasgow address service was being discontinued.

What I found particularly concerning was that the termination email made no reference whatsoever to the fact that I had prepaid for services beyond the closure date. There was no mention of a pro rata refund for the unused portion of the term. I had to raise the issue myself and actively push for clarification. Even then, the refund process felt unnecessarily complicated and was initially linked to unrelated matters, which only prolonged resolution.

For any business relying on a registered office or address service, continuity and clarity are essential. Given the prior closures of Blue Square Offices and Bizik, and now the withdrawal of this service at short notice, I would strongly encourage other companies to think carefully before committing.

By comparison, moving to a new provider was straightforward, efficient and refreshingly simple. The contrast only reinforced how unnecessarily complex the original sign-up process had been.

Overall, this experience has left me questioning the long-term reliability of the organisation. Businesses need dependable partners. That has not been my experience here.

February 25, 2026
Unprompted review
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Reply from Rapid Formations

Dear David,

Thank you very much for your feedback. We are truly sorry to hear about your frustrations and concerns, and we completely understand how disappointing this news may be.

We have had to make the difficult business decision to discontinue our Glasgow office service. We fully recognise the impact this may have on our clients, which is why we have put measures in place to ensure a smooth and seamless transition to an alternative Scottish provider.

I’m very sorry that our onboarding process felt more complicated than it should have been. Your original order was placed directly through our website, but unfortunately, some information was missing, including your company name, authentication code, and address. As a result, we were unable to activate your services or complete the compliance process until we received these details.

Please note that, as a regulated formation agency supervised by HMRC, these compliance requirements are mandatory to ensure all services are provided correctly and securely. I can see that once we had the required information, everything was resolved within one working day, and the compliance process was completed.

I also see that you received a reminder email a few days later asking you to add a payment card to your account to fully activate your services, even though one was already on file. I sincerely apologise for the confusion this outdated email caused and completely understand how it would make the onboarding process more frustrating. Since your original manual order in 2025, we have updated our processes so that clients now need to first import their companies before purchasing our services. I sincerely apologise for the inconvenience you experienced and hope that these improvements will prevent similar issues in the future.

As mentioned in our earlier email regarding discounted services at the Glasgow address, we arranged a unique offer with an alternative provider that matches our pricing. This ensures that our clients do not incur any additional costs while moving their services.

Regarding refunds, pro-rata amounts are issued for customers who are no longer able to use the Glasgow services. I can see that your pro-rata refund has been processed. We sincerely apologise for any delay or frustration this caused. There was a slight delay as your original payment card could not be used, and we needed you to provide an alternative refund method, but I’m glad this was resolved within one working day.

Once again, we sincerely apologise for any inconvenience this may have caused. Throughout this process, our aim has been to provide clarity, transparency, and a direct solution, ensuring the alternative provider offers comparable pricing and service quality.

Please rest assured that our London office and all other corporate service offerings remain fully operational and the closure was designed to improve the services we can provide in London. Thank you for taking the time to share your feedback, we truly value your support and wish you every success in your business endeavours.

Kind regards
Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

Great Company To Help Businesses

I’ve used Rapid Formations to register all 4 of my companies, and the experience has been excellent every time. They’re helpful, reliable, and handle everything for me from start to finish. Makes company setup completely hassle-free. Highly recommended.

January 29, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Syed! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Thank you again

Thank you again. Simple, smooth and effectively delivering what you promised. Great value too!

February 16, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Carlos! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Excellent

Excellent. Speed solution

February 16, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Very simple

Very simple, very quick

February 12, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review, Ritchie! - Shan at Rapid Formations.

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