Rapid Formations Reviews 

12,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and rapid company formation process, often noting its efficiency and speed. Many people highlight the exceptional staff and customer service, describing them as professional, helpful, and responsive. The user experience is frequently described as easy, intuitive, and well-guided, making the entire process stress-free for most users. However, some customers also noted issues with customer service, particularly regarding response times and lack of personalization. A few people experienced difficulties with identity verification where documents were not accepted, leading to unaddressed queries and frustration. Some reviewers reported not receiving replies to emails for several days, indicating a lack of communication and support after initial engagement.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing the process as flawless, professional,... See more

User experience

People report positive experiences with user experience, finding the process of setting up a company to be... See more

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Response time

Customers consistently note positive experiences with response time, with many praising the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK. The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin... See more

Company replied

Rated 5 out of 5 stars

The experience in setting up my company was so seamless I couldn’t believe how fast everything was completed. I was also supported by George Walker who got back to me so promptly regarding a query I h... See more

Company replied

Rated 5 out of 5 stars

I needed to form a U.K. company from abroad and found Rapid Formations to offer the best pricing and solutions to my various needs during the incorporation. Even though I formed on a Friday evening t... See more

Company replied

Rated 5 out of 5 stars

Rapid and efficient service. They kept me updated throughout the process, even at night and over the weekend. I used one of their packages and my company was registered in the shortest possible ti... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About Rapid Formations

Written by the company

Rapid Formations is a leading provider of online company formation in the UK. We offer various company formation packages; setting up companies limited by shares, limited by guarantee and limited liability partnerships.

We also offer registered office, service address and business address services from our prestigious Covent Garden location, at very competitive rates.

If you have any questions, you can contact us by telephone, e-mail or online chat, and a member of our highly knowledgeable team will be happy to assist you.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(12,067)

331 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - Predatory billing, legal intimidation (Compliance Department), and zero accountability.

I am writing this review as a matter of principle to warn other British expats and international directors about the hostile and disorganized practices at Rapid Formations.

The timeline of my experience with their Compliance Department (in fact their Head of Compliance by his title) is a textbook case of bad faith:

Full Disclosure: I applied for company registration as a British citizen residing in Mauritius. They declined and refunded the fee, stating they couldn’t support that residency.

The Bait: Despite having this clear record of my residency, Rapid Formations subsequently accepted my payment for a standalone Registered Office address service. Any reasonable customer would assume that while they don’t do formations for my region, they are happy to rent an address, especially since they took the money.

The Switch: A week later, they sold me a UK business number. They were perfectly happy to keep cashing my checks for six weeks.

The Intimidation: Out of nowhere 6 weeks later, the Head of Compliance sent a hostile email accusing me of using their address "without knowledge or consent" and "in direct contradiction to earlier communication." He issued a 48-hour ultimatum and threatened me with criminal offences and an RP07 filing, all for using a service I had an active invoice and receipt for.

The Cowardice: I moved to another provider immediately, but my follow-up emails calling out this hypocrisy have been ghosted. No apology, and no refund for the service they forced me to abandon.

It is disgusting to take a client's money and then threaten them with "criminality" six weeks later for a residency status that was disclosed on day one. Their compliance officer is aggressive, unprofessional, and uses legal threats to mask his company's billing incompetence.

Stay far away. There are plenty of providers who treat British expats with basic professional courtesy, Rapid Formations is not one of them.

February 25, 2026
Unprompted review
Rapid Formations logo

Reply from Rapid Formations

Dear Oliver,

Thank you for taking the time to share your feedback. I truly appreciate the concerns you’ve raised and am very sorry that your experience did not meet your expectations. It is always concerning when a customer feels anything less than fully satisfied, and I sincerely apologise for any inconvenience or frustration this may have caused.

As a company formation agency, we have strict compliance requirements we must follow. In some cases, this means we cannot open companies or provide services to residents of certain countries. Please note this relates only to residence, not nationality, and we aim to be as transparent as possible by providing a full list of eligible countries on our website. I apologise if this was not clear at the time.

After you were informed that we could not proceed with your company formation, you purchased our address services separately through the website. Because a UK address was provided for this manual order instead of your residential address, the system did not flag the compliance issue. Once the address purchase was linked to your original application, the issue should have been identified, and you should have been informed promptly. I sincerely apologise that this did not happen and that there was a delay in our correspondence.

Ultimately, we got this wrong. It is clear there was a crossover between the company formation application and the manual purchase of services, and this should have been identified and addressed promptly. We should also have provided clear guidance and support regarding the address change, along with an appropriate timeframe for updating the details

I am truly sorry for the experience. We are putting measures in place to prevent this in the future, including requiring clients to log into an existing account or create a new one for all service purchases, ensuring that all accounts reflect previous interactions.

Thank you again for taking the time to speak with me. I’m glad we were able to reach a positive resolution, and if you have any further questions, please don’t hesitate to contact me directly.

Kind regards,
Shan Creed
Service Improvement Manager

Rated 5 out of 5 stars

Not so scary once you actually start!

Creating a Ltd Co. with no professional help sounds really scary but I was directed to this site by my accountant (believe it or not!).

As long as you have a general idea of what your company wants to do and you have a rough idea about SIC codes and perhaps share structures it is really easy and very quick to complete from start to finish ending up with notification from Companies House that all has been set up.

This probably took around a day and a half for my application.

There were some added surprise freebies too including an internet domain and website offers as well as accounting software which I didn't expect.

The overall cost to do this was really low so I would highly recommend people to avoid expensive fees that accountants would normally charge and DIY here.

February 6, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Good experience setting up a business…

Good experience setting up a business easy setup, great value for money, highly recommended compared to other companies are offering.

February 6, 2026
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Reply from Rapid Formations

We are so glad we could be of help, Andrew! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Very quick and very rapid

Very quick and very rapid! Fantastic service!

February 9, 2026
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Reply from Rapid Formations

Thank you for your kind rating, David - Shan at Rapid Formations.

Rated 5 out of 5 stars

Excellent service

Excellent service, practical, efficient, and functional. Good customer service.

February 6, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review, Oscar! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Smashing

Very professional

January 29, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for taking the time to leave us a review, Fiona! - Shan at Rapid Formations.

Rated 5 out of 5 stars

company formation


I used Rapid Formations to set up my business. I had a good experience with Rapid Formations, with excellent customer service that meets its clients' needs and a fairly quick process for setting up the business.
I recommend setting up your company with Rapid Formations.

February 5, 2026
Unprompted review
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Mehdi! - Shan at Rapid Formations.

Rated 4 out of 5 stars

Easy straight forward process

Easy straight forward process. Communication good. Reason why not 5 stars…was told would receive a link for the bank account, however never received

February 2, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review, Keith! - Shan at Rapid Formations.

Rated 5 out of 5 stars

The experience was smooth with my…

The experience was smooth with my company registration from Rapid Formations. I made a small mistake on my part during registration but it was sorted out in an instant by the team.

February 2, 2026
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Reply from Rapid Formations

Thank you for your kind rating, Yogesh! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Helpful staff.

They were very helpful every step of the process and answered my questions in a timely manner !

January 30, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind rating, Paula! - Shan at Rapid Formations.

Rated 5 out of 5 stars

I had a great experience

It was very great working with this foundation,,helped me alot in creating my own trading company,It was my best experience working with this foundation.

February 4, 2026
Unprompted review
Rapid Formations logo

Reply from Rapid Formations

We are so glad we could be of help, Muhammad! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Very helpful and human

They help you when you are stuck and do not hide behind the website.

February 3, 2026
Unprompted review
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind rating, Jeremy! - Shan at Rapid Formations.

Rated 4 out of 5 stars

satisfied customer

simple, fast, effective and quick to respond to questions.

January 28, 2026
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Reply from Rapid Formations

Thank you for taking the time to leave us a review! - Shan at Rapid Formations.

Rated 5 out of 5 stars

Excellent service .

Website was easy to access and use.
Clear pricing structure in place stating exactly what you get for your money.
The whole experience was very quick and smooth.
We had cause to speak with customer service staff and they were excellent, knowledgeable and friendly whilst being efficient and helpful.
Definitely recommend their services and would not hesitate to use again.

January 30, 2026
Rapid Formations logo

Reply from Rapid Formations

Thank you for your kind rating! - Shan at Rapid Formations.

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