Had a really good experience with Rapid Formations as a non-UK resident setting up a company in the UK. The process was smooth, clear, and fairly priced. After setup, Yana helped with a few admin... See more
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71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
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I am writing this review as a matter of principle to warn other British expats and international directors about the hostile and disorganized practices at Rapid Formations.
The timeline of my experience with their Compliance Department (in fact their Head of Compliance by his title) is a textbook case of bad faith:
Full Disclosure: I applied for company registration as a British citizen residing in Mauritius. They declined and refunded the fee, stating they couldn’t support that residency.
The Bait: Despite having this clear record of my residency, Rapid Formations subsequently accepted my payment for a standalone Registered Office address service. Any reasonable customer would assume that while they don’t do formations for my region, they are happy to rent an address, especially since they took the money.
The Switch: A week later, they sold me a UK business number. They were perfectly happy to keep cashing my checks for six weeks.
The Intimidation: Out of nowhere 6 weeks later, the Head of Compliance sent a hostile email accusing me of using their address "without knowledge or consent" and "in direct contradiction to earlier communication." He issued a 48-hour ultimatum and threatened me with criminal offences and an RP07 filing, all for using a service I had an active invoice and receipt for.
The Cowardice: I moved to another provider immediately, but my follow-up emails calling out this hypocrisy have been ghosted. No apology, and no refund for the service they forced me to abandon.
It is disgusting to take a client's money and then threaten them with "criminality" six weeks later for a residency status that was disclosed on day one. Their compliance officer is aggressive, unprofessional, and uses legal threats to mask his company's billing incompetence.
Stay far away. There are plenty of providers who treat British expats with basic professional courtesy, Rapid Formations is not one of them.

Reply from Rapid Formations
You can choose this company with confidence, you will not regret it.

Reply from Rapid Formations
Creating a Ltd Co. with no professional help sounds really scary but I was directed to this site by my accountant (believe it or not!).
As long as you have a general idea of what your company wants to do and you have a rough idea about SIC codes and perhaps share structures it is really easy and very quick to complete from start to finish ending up with notification from Companies House that all has been set up.
This probably took around a day and a half for my application.
There were some added surprise freebies too including an internet domain and website offers as well as accounting software which I didn't expect.
The overall cost to do this was really low so I would highly recommend people to avoid expensive fees that accountants would normally charge and DIY here.

Reply from Rapid Formations

Reply from Rapid Formations
Good experience setting up a business easy setup, great value for money, highly recommended compared to other companies are offering.

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Reply from Rapid Formations
Excellent service, practical, efficient, and functional. Good customer service.

Reply from Rapid Formations
You helped to register me company

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Reply from Rapid Formations
I used Rapid Formations to set up my business. I had a good experience with Rapid Formations, with excellent customer service that meets its clients' needs and a fairly quick process for setting up the business.
I recommend setting up your company with Rapid Formations.

Reply from Rapid Formations

Reply from Rapid Formations
Easy straight forward process. Communication good. Reason why not 5 stars…was told would receive a link for the bank account, however never received

Reply from Rapid Formations
The experience was smooth with my company registration from Rapid Formations. I made a small mistake on my part during registration but it was sorted out in an instant by the team.

Reply from Rapid Formations
They were very helpful every step of the process and answered my questions in a timely manner !

Reply from Rapid Formations
It was very great working with this foundation,,helped me alot in creating my own trading company,It was my best experience working with this foundation.

Reply from Rapid Formations
They help you when you are stuck and do not hide behind the website.

Reply from Rapid Formations

Reply from Rapid Formations
Website was easy to access and use.
Clear pricing structure in place stating exactly what you get for your money.
The whole experience was very quick and smooth.
We had cause to speak with customer service staff and they were excellent, knowledgeable and friendly whilst being efficient and helpful.
Definitely recommend their services and would not hesitate to use again.

Reply from Rapid Formations
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