Terrible. Can't believe that this is how they expect you to book an doctors appointment! 3'rd world country while NHS management idiots live in the cloud cuckoo land and say we're using technology to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute clown show would give zero stars it's complete trash sending out multiple emails per day to get this , that checked all to get me to sign up. NO thankyou i do not wish to be part of this AI s... See more
I am immunosuppressed, which means if I contract an infection I have to be treated asap, as my immune system is weak and cannot fight infection very effectively. I tried to use Rapid (joke) Health as... See more
It is a badly designed system. Nowhere does it ask why you want to see your doctor. The first medical question asks what is your main sympton. Can't find anywhere to say I was told to make an appointm... See more
Company details
Written by the company
Prototype, build or scale any healthcare use-case (Care Pathways) using our unique ‘Smart AI Platform’ across the Continuum of Care!
Contact info
12 HALE END, GU22 0LH, WOKING, United Kingdom
- 07770474281
- admin@rapidhealth.co.uk
- rapidhealth.co.uk
1.4
Bad
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible
Terrible. I have had a painful shoulder problem for around nine months, which is slowly getting (significantly) worse and I can't even get an appointment to see my GP!
May 27, 2025
Unprompted review
totally useless
Since my GP practice has switched to Rapidhealth, it has become a nightmare. The reason it claims that it has got better for the practice is because patients can no longer get appointments, go in loops, and eventually get an email on a lottery system. The practice was already bad and not it is worse. 8 months and I cannot get an appointment!
January 20, 2025
Unprompted review
Possible scam
My local GP practice, as announced on their website, have just taken on this outfit. So I clicked on the link. At first I thought it might be some kind of a joke - or worse.
The first things you are asked when you request a 'service' via this link are (a) are you having a heart attack? and (b) are you about to commit suicide?
I have neither of these. I just wanted to make an appointment.
But next it asks you to describe your symptoms. Excuse me! but I'm only prepared to do that with my doctor or with their receptionist.
I have a suspicion that this is a scam, devised to harvest patients' medical data for commercial purposes. We've seen plenty of that.
Avoid at all costs! And if your GP takes them on, ask them to dump them forthwith.
October 28, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.