Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... See more
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Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
Contact info
2 Oxford Road, NW6 5SL, London, United Kingdom
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
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Replied to 85% of negative reviews
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so so good I bought a g2 today and it…
so so good I bought a g2 today and it was so quick can't wait to give a go
thank you so so much great customer service
Very efficient and friendly service
Very efficient and friendly service ! I highly recommend.
Nico fixing all my electric scooters
Nico fixing all my electric scooters
And my bike. Always doing good job and always been professional and advice how to look after my scooter etc.
Also very honest with the prices i never felt i been overcharged.
Very pleased with the service
Very pleased with the service. Despite me being located hundreds of miles away from their store I received my order quicker than expected. The email and telephone communication was sufficient, professional and timely. Ordered a bike thru cycle to work scheme and their admin team helped me along the way and answered all my queries. The product it self arrived by express courier packed firmly and secured. Now all I have to do is enjoy my bike and hope it will serve me dearly for months if not years ahead. Would recommend and buy again from here. Great variety and stock availability which I can not say about my local stores.
Great experience with Rapid Scooter…
Great experience with Rapid Scooter Master. I took my scooter in for a repair and they quickly identified the issue and explained everything clearly before carrying out the work. The repair was done efficiently and my scooter is now running perfectly.
Very professional, honest with pricing, and excellent customer service throughout. I’d definitely use them again and highly recommend them for any scooter repairs.
Excellent Service and Friendly Staff
Great service and really friendly staff. I went in with a faulty scooter, and they quickly found the issue and fixed it on the spot. They explained everything clearly and didn’t try to upsell anything. Honest, professional, and very helpful.highly recommend!
I have used this bike repair shop on…
I have used this bike repair shop on several occasions now. They are a great crew, very skillful, resourceful and determined to find a solution to your problem, no matter how small or unusual. I highly recommend them.
Very good repair and very fast of my…
Very good repair and very fast of my engwe m1 brakes
The shop is excellent by service I…
The shop is excellent by service I recommend to my friends
These guys are next level amazing
These guys are next level. I have been coming here for 18 months. They save me money. Their service is insane. They are super reliable. You dont need to go anywhere else trust me. They are the real deal!! Use them!
Very good customer service
Very good customer service, All staff is helpful, Always recommend this place
It's a small shop
It's a small shop, but I highly recommend it! Unlike the giant chain stores, Rapid Scooter has a great selection of high-quality bikes. They're the only ones to stock ADO carbon and ADO ultra. Professional and friendly service!
Good customer service
Good customer service, very kind nature, always recomend
One of the best Scooter and customer…
One of the best Scooter and customer service ever
The staff are very kind and helpful
The staff are very kind and helpful. Excellent service at this branch. Totally recommended!
Great experience from start to finish
Great experience from start to finish. The process was smooth, communication was clear, and everything was handled professionally. The team was helpful, responsive, and made things easy to understand. I really appreciated how efficient and reliable the service was. Definitely recommend to anyone looking for a trustworthy and straightforward experience.”
Used cycle to work scheme for the first…
Used cycle to work scheme for the first time in my life, even though been cycling to work for the past 18 years. Got a great bike Ado Air Carbon Electric Bike and had it reserved by Fred B in Sales. He was great and very helpful, going above and beyond to assist me. Waited almost 3 weeks for CTW certificate and he held and reserved my bike for me with no issues. Turnaround once order placed was quick and easy process. Loving the bike, only niggle I have is the kick stand. It's actually a stand attached to the peddles so no user friendly and I found a bit dangerous. Mine fell down when I started to cycle and due to its location, hits the ground and makes you fall off as you cant peddle with that hanging down. Fred is still going above and beyond, searching for a proper kick stand that is compatible with my bike, that I can purchase and fit. Bike is superlight. Highly recommend this shop and its staff.
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