Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer servic... See more
Company replied
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Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer servic... See more
Company replied
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... See more
My brother ordered both the Kukirin G3 and G2 Max from these guys and I ordered the Vipcoo VS9. All 3 scooters came as described. I have rang the staff with many questions and they have always been fr... See more
Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... See more
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
2 Oxford Road, NW6 5SL, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Very fast shipment,received next day delivery. Scooter is excellent quality i love it. Thank you

Reply from Rapid Scooter Master
My Bike Came yesterday absolutely love it Thanks very much A+++++++

Reply from Rapid Scooter Master
Delivery was fast and efficient have tested the scooter out after setting up and all working perfect.

Reply from Rapid Scooter Master
Excellent , customer service brilliant aswell: any questions I asked , they responded so quick, speedy delivery . So happy and will definitely be using them in future 👍🏻👍🏻

Reply from Rapid Scooter Master
Everything is great from pre-sale to post sale and also their delivery partner.

Reply from Rapid Scooter Master
I had Ienyrid es1 one day.first day went on it started having problems 1) kept having a squeaking and grinding noise phone then up at to send a video in to show them they told me that’s normal just need some wd40 on it but it didn’t stop it then 2) only done 15miles on but needed charging so first time charge but it wasn’t charging there was nothing going through to charge it but they was trying say it was the charger there is nothing wrong with charger as the green light was on when it goes on charge it supposed to go to red but it didn’t . Just use cheap parts recycled that’s the problem 1 start review

Reply from Rapid Scooter Master
If your looking for a scooter this guys have got you fast delivery and the people were very helpful and honestly it one of the best place to buy a scooter form. I would like to thank the guy with the g2 max who showed me this website

Reply from Rapid Scooter Master
Ordered a scooter from these guys and it came basically straight away. When it arrived I struggled with the setup. Gave them a call and got sorted in 5 mins. It’s a dualtron mini and I’m more than impressed with the preformance and quality

Reply from Rapid Scooter Master
Perfect solution provided
Good service
100% recommended

Reply from Rapid Scooter Master
Their service is amazing
Friendly and skillful staff fix my bike in no time
Highly appreciate and thankful to team and customer service as well

Reply from Rapid Scooter Master

Reply from Rapid Scooter Master
Great customer service, very good delivery time and communication and the product was In great condition. Thanks guys

Reply from Rapid Scooter Master
I unfortunately got sent a scooter with a little issue, but rapid scooter master helped me out straight away offering to send out a brand new one and I send back my faulty one, 10/10 super reliable company, great customer service

Reply from Rapid Scooter Master
Happy with the scooter.
I’ve have my scooter IENYRID M4 pro s+ for like 2/3 days now I use it to get to work and back, good quality and fast scooter the negative I’ll say is the battery doesn’t last too well for long journeys and when making the purchase it said it would come with a free helmet and lock but they didn’t arrive.
Overall happy with my scooter so far!

Reply from Rapid Scooter Master
Excellen Quick And Fast Turn Around From Moji ✅

Reply from Rapid Scooter Master
Writing here to say these guys are absolutely amazing, I spoke to sanj all the way through about my cable that fed my motor got stuck in my wheel
They was kind enough to send out a replacement motor for me as this wasn’t my fault and neither the company’s
Thanks guys again ur amazing :)

Reply from Rapid Scooter Master
Went to the store as a screw in my new bike had rounded and I needed it removed. The team helped me out within 5 minutes free of charge! Friendly team and great for the local community. Appreciate the help!

Reply from Rapid Scooter Master
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