The GP Hubs Reviews 

227
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Covid test certificate does not look like the sample one. Booked through rapidtest and the result came from home2lab. No details of the registered company from the gov website which has approved hospi... See more

Company replied

Rated 5 out of 5 stars

I have been hesitant to travel since the pandemic- primarily because of all the fuss around the red tape introduced to safeguard us all - covid green pass, pre flight test, passenger locator forms,... See more

Rated 5 out of 5 stars

Excellent company the only one able to offer tests and results in the narrow timescale we had catching ferry to Spain. We only had a 48 hour time slot we had to be at port 3 hours before then cro... See more

Rated 5 out of 5 stars

Couldn’t recommend this company enough. Going on holiday and had issues with another supplier not collecting the tests in time to get the results back in time. Ordered 3 tests from rapid travel test,... See more

Company details

  1. Travel Clinic

Written by the company

COVID-19 rapid antigen self-test & certificate for entry into the UK and other countries. Remove the hassle of finding a test abroad and take a test kit with you to return back to the UK,


Contact info

4.1

Great

TrustScore 4 out of 5

227 reviews

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4.1

All reviews

(227)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointing

4 hours after submitting my test I’m still waiting for the confirmation that is promised within 30 minutes. I’ve been on hold on your phone line for over an hour in a queue and my call was cut off.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

All very efficient and straightforward

All very efficient and straightforward. I had a problem uploading the photo of the test and passport so rang the help number which was very quickly answered and the problem solved and certificate issued whilst I was on the phone. Excellent service!

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Video Link Test: 5 star service!

Excellent service: I used the video link version and you are guided through every step necessary by a polite and competent nurse in real time.
No question is too much and I felt supported and well advised every step of the way. HIGHLY RECOMMENDED!!!

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Easy to use, very Fast responses.

Really simple website and instructions. Really quick response. I had customer service respond within 5 minutes of me sending off the documents.

Will use again.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Most helful people ever!

Most helful people ever!
They even made a refund after we found out we had booked a test in the wrong day!
Very easy user-friendly website for booking tests. Really quick and kind responding emails. So helpful.
Best option at a walking distance from the ExCel convention centre!

October 5, 2021
Unprompted review
Rated 1 out of 5 stars

Took almost 3 hours to get my result…

Took almost 3 hours to get my result during working hours despite the 60 minute promise. Waited for over an hour on the phone to try and have contact with someone. Is my call really important to you? It did not seem that way. Finally I then received an email with my certificate!

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Buy with confidence!

I brought a test with me that was recommended by Virgin, ellume, and 3 days before my flight back home the test failed. I was in a huge pickle and scrambled to find a test. My fiancé found this company via an ad and we bought it. Received next day delivery with a notification stating the hour it would be delivered. It was on time and easy to do. I was extremely nervous and called after 3 hours to see when the results email with the fit to fly form would be provided and the rep was very empathetic to my situation. She rushed my results form, and I was able to enjoy my last day of vacation knowing I’d be able to fly home with the documentation I needed. Please consider them for your testing needs. I did not receive any compensation or perks for this review. Buy confidently.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

A little problem in sending an…

A little problem in sending an iPhone-taken photo which was considered too large! Had to then revert to the phone and was superbly looked after by Alise who took us through the process of sending the required information via email.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely 100% impressed with the…

Absolutely 100% impressed with the service provided from start to finish, but especially with the support whilst completing the test. I called the helpline & spoke to the most amazing advisor who guided me through the process & also issued my certificate. I will definitely recommend this & will use again in future!

October 1, 2021
Unprompted review

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