RARE-ROMANCE™ Reviews 278

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and aesthetic appeal, with many appreciating the durability and unique designs. People also frequently mention the fast shipping and secure packaging, making the overall purchasing experience very positive. However, some customers experienced issues with delivery, noting that items were not received or took much longer than expected. A few other people also felt that some products arrived in poor condition, mentioning visible scratches or issues with the craftsmanship, particularly with earrings.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the good quality of items,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers are impressed with the speed of shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

informative updates! Fast Shipping! Seems like a friendly Staff! items as described as well! Excellent Overall! Will Order Again.

Rated 5 out of 5 stars

Fast shipping, well packaged. Quality of the item is nice, but not perfect. It looks great tho!! I only wish the links/hoops were soldered for extra safety, open hoops can easily get snugged in clothe... See more

Rated 5 out of 5 stars

The website was easy to navigate and the updates I got on my order were really beneficial. When the chain arrived I was pleased with how light yet durable it is, other chains weigh on my neck througho... See more

Rated 5 out of 5 stars

Website is and has always been straightforward to use and shipping is quick. I purchased their dagger earrings in 2022 and now cross heart hoops(the pair options)? Some time ago for sure, but one of... See more


Company details

  1. Jewelry Designer
  2. Jewelry Store

Written by the company

RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.


Contact info

4.0

Great

TrustScore 4 out of 5

278 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast shipping and amazing quality

Saw their ad on Instagram about a sale so I wasn't really thinking too much when I bought it. But the shipping was soo fast and the quality was amazing! I accidentally showered with the earrings and they still look great!.

March 23, 2022
Rated 5 out of 5 stars

I've bought several pieces.

I've bought several pieces and I am thoroughly satisfied with the quality and looks and I will definitely keep acquiring more pieces.They offer fast service, I'm a satisfied customer.

March 23, 2022
Rated 5 out of 5 stars

Incredible

I love my Bite Me Cuban chain and Cross earrings so much! Great quality with excellent customer service. Will be buying a lot more from you guys!

March 23, 2022
Rated 5 out of 5 stars

amazing!

I got this ring bundle set for my boyfriend for Valentine’s day, he loves it!! I see him wearing the rings all the time so it makes me very happy I chose Rare Romance. The packaging was great and nothing was damaged during the shipping process.

March 23, 2022
Rated 5 out of 5 stars

Loves it.

Keep coming back for their sales, great quality, durable and unique jewelry
I love it in every way
Gotta be careful with their spiky designs but It’s totally hot

March 23, 2022
Rated 1 out of 5 stars

WORST SHIPPING OVERPRICED AND LOW QUALITY

I spent 60$ on a ring for Black Friday and never received my order. It’s march.

March 21, 2022
RARE-ROMANCE™ logo

Reply from RARE-ROMANCE™

Hi Brooke,
I just had a look and I see that you asked to cancel your order before it got shipped out. We were able to do that right on time and you received a full refund. Please let me know if anything went wrong with the transfer.

Sorry for the confusion!

Rated 5 out of 5 stars

New Pieces

I love the new pieces I've bought. Had a little mishap with the shipping number but I was assured that everything was still being shipped accordingly. I ended up pleasantly surprised when I received my order a day early. I'll definitely be purchasing again.

March 19, 2022

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