informative updates! Fast Shipping! Seems like a friendly Staff! items as described as well! Excellent Overall! Will Order Again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast shipping, well packaged. Quality of the item is nice, but not perfect. It looks great tho!! I only wish the links/hoops were soldered for extra safety, open hoops can easily get snugged in clothe... See more
The website was easy to navigate and the updates I got on my order were really beneficial. When the chain arrived I was pleased with how light yet durable it is, other chains weigh on my neck througho... See more
Website is and has always been straightforward to use and shipping is quick. I purchased their dagger earrings in 2022 and now cross heart hoops(the pair options)? Some time ago for sure, but one of... See more
Company details
Written by the company
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.
Contact info
7260 Hawthorn Ave, 90046, Los Angeles, United States
- (347) 968-7837
- info@rare-romance.com
- rare-romance.com
4.0
Great
278 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have alot of Rare Romance jewelry and…
I have alot of Rare Romance jewelry and I love all of them. Very good quality and styling. Should sponsor me *wink wink*
July 3, 2023
Product is better than I hoped it would…
Product is better than I hoped it would be! Most definitely worth it's price. Shipped quickly and on time. Thank u rare romance!! Looking forward to getting more!
June 2, 2023
My package never arrived and…
My package never arrived and there is no one I can get ahold of at this company. My phone number is 209-628-9869.
May 31, 2023
Reply from RARE-ROMANCE™
Hi Ryan,
Thank you very much for letting us know! I'm so sorry to hear this! You can easily contact us at support@rare-romance.com and they will take care of you within 24 hours. Unfortunately, we don't have the option yet call our company. Just also wanted to let you know that this is a public review. You can send us your contact information privately through email. :) Hope this helps!
Shipped super quick
Shipped super quick! Necklace is solid and i love the clap, it makes it easy to put on or take off.
May 1, 2023
Beautiful necklace
Beautiful necklace, exactly as advertised. Fast shipping. Great price. Couldn't be happier.
May 1, 2023
Good soup 👌🏼
RR just gets me with their jewelry. Awesome customer service and quick shipping. <3 not to mention their flash sales that hook me almost every time.
April 3, 2023
Good Shizz
I have the Bite Me dual chain and I just ordered 2 more other chains and the quality on this one is exceptional. I haven't taken it off since I got it in November. I get so many compliments from it at work and when I'm out. I love it. Well worth the price.
April 3, 2023
Fabulous, darlings
The quality of the jewelry, and the above and beyond customer service. Just fantastic. So very pleased.
March 2, 2023
Fast response and friendly service. Excited to get the products!
Fast response and friendly service.
March 2, 2023
great material
great material, shipped so quickly, and secure. Made a great gift for my friend!
February 2, 2023
Quick delivery and good quality!
The delivery was quick, and jewelry was obviously high quality! Would definitely recommend!
February 2, 2023
Do not use this company
Do not use this company - they ripped me off by charging €86 delivery for a €68 product and ignoring my requests for cancellation sent as soon as I found out which was seconds after placing the order.
February 8, 2023
Unprompted review
Reply from RARE-ROMANCE™
Hi Tim,
I'm so sorry to hear this. We must have not seen your request in time. Our customer support team tries to answer everything within 24 hours, but sometimes we ship faster than that. We do of course accept returns and you will get a full refund for your order. Please contact us if you would like to initiate the return process.
I'm very sorry to disappoint you! I hope we can change your mind some day!
Genuinely obsessed with rare romance
I’ve ordered from rare romance countless times and I have never been disappointed. Their jewelry is extremely high quality and unique. Everything ships fast and seamlessly. I don’t think I’ll ever find a better place to get jewelry.
February 2, 2023
5 star quality
The products are really nice quality and the team was very friendly and helpful when I reached out.
January 2, 2023
Quick process order shipped same day
January 3, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.