I'm very happy with the service provided by William and his team. William has looked after us at different places for about 25 years now and he has taken great trouble to understand my circumstances,... See more
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I'm very happy with the service provided by William and his team. William has looked after us at different places for about 25 years now and he has taken great trouble to understand my circumstances,... See more
Company replied
William and his team are absolutely first rate and I’d recommend them to anyone. I’m not an especially trusting person… I take a while so that I can see people in action of a good period of time and... See more
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I have know William Day and the iterations of Rathbones development for most of my working life through public ownership to multiple PE funds. We have grown up side to side as businesses and individ... See more
Company replied
William and his team have looked after us extremely well and with great professionalism for many years now. He has always been very quick to deal with any questions and often proactive in contacting u... See more
Company replied
Rathbones provide individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients' wealth.
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30 Gresham Street, EC2V 7QN, London, United Kingdom
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William and his team have looked after us extremely well and with great professionalism for many years now. He has always been very quick to deal with any questions and often proactive in contacting us on various matters. Very happy with their high standard of service.

Reply from Rathbones - London
William and his team at Rathbones have done a great job for us over the last decade. They have managed not only our investments but both our mothers and now our adult children as well. They always respond rapidly to requests and enquiries and are very thorough in going through our personal requirements and tailoring our investments to the individual. They have managed our funds very well through some turbulent years and we heartily recommend them.

Reply from Rathbones - London
We have been incredibly impressed with the level of service, advice and professionalism with Rathbones London. This included not just investment advice but full financial planning for our retirement as well as inheritance plans for our children. I cannot recommend Rathbones too highly. They have been a pleasure to work with.

Reply from Rathbones - London
Experts who share their knowledge in a way I can understand it.
A team that strives to understand and meet my needs
Trustworthy, down-to-earth, and wholly dependable team lead by Billy Day.

Reply from Rathbones - London
Have been with Rathbones for 10 years or so. Excellent service. Great communication. The portal is really easy to understand so can see my investments at a glance. Feel very satisfied that the team care very much about my investments and I'm not just a number.

Reply from Rathbones - London
I have nothing but praise for the service I get from Rathbones. Every contact from me is responded to promptly and efficiently with courtesy. I am more than happy with the return that my investment with them is being managed

Reply from Rathbones - London
William Day and the rest of the Rathbones staff have done a fantastic job for me and my family over the last 6+ years. I really appreciate their informative updates and personally curated services - they take all the worry out of managing our finances, and are extremely responsive to individual needs. Thank you!

Reply from Rathbones - London
I get a very rapid personal service whenever I call - and I get regular updates on my portfolio.
Of course none of this matter if the returns are not good - I am very happy with that too.

Reply from Rathbones - London
Billy Day and his team offer discreet, thorough, insightful and analytical advice and this also results in maximum risk management to our funds. Highly recommended

Reply from Rathbones - London
Bob has managed our investments for over a decade and that of our parents. We have received consistent, steady and reliable advice throughout a very turbulent time. Always on hand from every early in the morning (!), he has taken the time to explain options in a way that made sense. That reassurance has been invaluable. Overall, I wouldn’t hesitate to recommend him.

Reply from Rathbones - London
My portfolio manager, Samantha Boyd is extremely able and a friendly and professional person aswell. It is always a pleasure to discuss my finances with her and they have performed very well over the years. I highly recommend her and the team at Rathbones, their performance is faultless.

Reply from Rathbones - London
I have had my investments with Matthew Fry at Rathbones for several years and have been very pleased with the level of service provided. He has always been highly informative, taking the time to explain investment decisions, market developments, and portfolio performance in a way that is easy to understand.
One of the aspects I value most is his clear and concise communication. He ensures that I am kept well informed without overwhelming me with unnecessary complexity, which gives me confidence in the decisions being made regarding the investments. If I have questions or would like to review my portfolio, he is readily available and responsive.
Overall, Matthew’s professionalism, reliability, and approachable manner have made managing my investments a reassuring and positive experience.
I would not hesitate to recommend his services to others looking for knowledgeable and attentive financial guidance.

Reply from Rathbones - London
My wife and I followed Matthew Fry from our previous fund manager two years ago when he moved on. Trusting and liking your immediate contacts are key to a good relationship and Matthew ticked all the boxes. We know he is always available for a well-informed, understandable update on the markets. Those colleagues we have subsequently met and spoken to have been no less capable, open and friendly.
2 years may be a bit short to assess performance reliably but for calendar year 2025 our balanced portfolio was up 11.83% (vs ARC +8.68%). Since
inception (31 May 2024) up 15.02% (vs ARC +14.04%). A good start!

Reply from Rathbones - London
It was my grandparents who initially entrusted their finances to Rathbones and Stuart Furzer who has managed my portfolio for many years now almost feels like one of the family. Highly recommended.

Reply from Rathbones - London
We moved to Rathbones a year ago and are very happy with the service and performance. We have dealt with Sam for over ten years and would recommend him very highly. His expertise and knowledge of the financial markets is invaluable.

Reply from Rathbones - London
We have recently switched to Rathbones and are being looked after by Sam Lippiatt Durnell. We are very pleased with how our investments are progressing, the level of professionalism and very importantly to us the clear and open lines of communication.

Reply from Rathbones - London
We are very happy with the level of return from our investment and also the support that we receive from Rathbones, in particular from Matthew Fry. Matthew is knowledge and always friendly and approachable. We feel confident in knowing that we would be able to contact Rathbones and receive their personal attention, if needed, and answer any issue or concerns that we might have.

Reply from Rathbones - London
As a financial adviser (now retired) I had worked with both Rathbones and with Matthew Fry for many years. When Matthew said he was moving to Rathbones I was delighted to move my portfolio with him. Rathbones and Matthew provide excellent client support and their online client portal enables me to review my portfolio on a regular basis with detailed supporting information. Matthew has proven his expertise as an Investment Professional, achieving excellent performance through good stock selection and continuous management of the assets. I have received both a rising income and capital growth from my SIPP over the past two years with which I am highly delighted. I would recommend Matthew Fry and Rathbones without reservation.

Reply from Rathbones - London
My family has been dealing with Rathbones across 2 generations and over many years. Throughout this time we have nothing but praise for their total professionalism, approachability and honesty. We have no hesitation in recommending this company to manage a portfolio.

Reply from Rathbones - London
I have had the pleasure of working with Matthew Fry for some time now and have found him to be professional at all times. He has displayed knowledge of financial markets and instruments etc and we have discussed how these might complement my portfolio. I would have no hesitation in recommending Matt and Rathbones.

Reply from Rathbones - London
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