Rattanpark Furniture Reviews 

1,279
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the prompt delivery service, noting that packages arrive securely and very quickly within just a few working days of ordering. People frequently mention that the various garden furniture sets are extremely comfortable, beautifully designed for outdoor spaces, and very easy to assemble. Buyers often state that online purchasing is straightforward and that customer communication remains helpful throughout the entire buying process. However, some people mentioned encountering specific issues with incorrect item sizes or receiving faulty and poorly fitting furniture covers. A few customers also experienced unexpected logistical challenges or temporary communication delays concerning pre-ordered items and local delivery arrangements.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting sturdy construction and comfortable, thick... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising prompt and efficient shipping... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and delight regarding the... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of swift... See more

Service

People report positive experiences with service, highlighting exceptional support and smooth communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was dubious of buying online and not being able to physically see the product looked on loads of sites Ratten Park was by far the best choice and value for money. I ordered mine on Saturday and it arr... See more

Rated 5 out of 5 stars

Ordered on Monday, delivered on Friday! I initially panicked once I'd placed the order, worrying I had ordered from a dodgy Facebook advert, as my order went to 'out for delivery' status, without... See more

Rated 5 out of 5 stars

First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance th... See more

Rated 5 out of 5 stars

The furniture is really lovely. Excellent quality and very comfy. I contacted the company as one of the covers has a small pull in it upon opening. Daniel from customer services sent not just 1 but 2... See more

Company replied


Company details

  1. Garden Furniture Shop
  2. Outdoor Furniture Store

Written by the company

Rattanpark Garden Furniture


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,279)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Winter cover

Ordered the cover for my furniture I bought earlier in the year , the cover is great quality as was the the furniture. Highly recommend.

September 9, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, went for the Cambridge U shaped modular set. Great quality, easy to put together. There were. Unfortunately 2 seat cushions missing so I contacted straight away but was on a weekend so got a response on Monday to confirm what was missing. I then had a telephone call the following day just to reconfirm and was told the cushions would be with me the following day and apologised for the missing cushions. The delivery arrived the next day as promised and had a follow up email to see if everything was ok. That is excellent customer service and care. I would definitely recommend this company, not only for the price and quality of the product but also the customer service. Thankyou

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Not a dodgy Facebook advert!

Ordered on Monday, delivered on Friday! I initially panicked once I'd placed the order, worrying I had ordered from a dodgy Facebook advert, as my order went to 'out for delivery' status, without actually stating when the delivery would be made. But i received an invoice receipt straightaway, followed by a phone call a couple of days later to arrange the delivery.

Love the product, Sicily Aluminium set. All delivered fully assembled, apart from the table top. Gorgeous thick plump cushions. Looks fab and is soooo comfy. Very happy!

August 4, 2025
Rated 4 out of 5 stars

Nice product

Expected a longer wait for the delivery but turned up within a couple of days of ordering. Pallet dropped to drive way, massive boxes and furniture not easy to get round to the garden. Impressed with the overall look and feel for the price, think it should come with a rain/weather cover for the winter though, having to order one separately but the place I brought from doesn’t have one, this means an after market one which won’t fit properly no doubt….

August 3, 2025
Rated 5 out of 5 stars

Rattan Park Furniture – Excellent Quality & Service!

We recently purchased the Cambridge Modular Corner set with Fire Pit Table, along with sun lounges, for our new spa area and we couldn’t be happier! The quality is outstanding, the furniture was very easy to assemble, and delivery was made within a reasonable time. We were also delighted to get a great price in their sale.

The set has completely transformed our outdoor space, making it both stylish and comfortable. Very highly recommended for anyone looking for top-quality outdoor furniture at great value!

July 27, 2025
Rated 5 out of 5 stars

Great furniture, good communication

After a little confusion regarding the delivery address, with the help of Daniel in customer Service who actually worked out of hours for me, I Received my furniture in super quick time and am delighted with it! Very very thick cushions, all packaged very well, easy to assemble the table and the overall look is great!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely garden furniture

Lovely table, few minor issues with fire pit delivery but was all sorted by the quick response from the customer service team, responded to my emails in super quick time often out of hours. Would highly recommend. Very happy with our new garden furniture

August 3, 2025
Unprompted review

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