Rawlings Opticians & Hearing Care Reviews 

I recently took my child for an eye test at Rawling Purley and was impressed with the experience. From the moment we arrived, the team was welcoming.
The child eye test was carried out very professionally. The optometrist explained everything clearly and used a friendly, calm approach that kept my child relaxed. It was clear they have great experience working with children.
The whole appointment felt thorough and unhurried, and I left feeling confident that my child’s eye health had been carefully checked. I would highly recommend Rawling Optical to any parent looking for a professional and child-friendly eye test service.

A very thorough and professional eye test. What was being tested was excpalined throughout. Staff friendly and helpful and adjusted frames

Just had my sight and hearing check ups and very pleased with the service and help I had with both. I came away confident that I was in great hands after clear and informed advice on what I needed to look after my sight and hearing.

I stopped by the shop to ask if a pair of my reading glasses could be fitted with new lenses and all the staff that I interacted with were very helpful. I was able to pop back later for an eye test (which was a very positive experience) and then we agreed on the prescription to be used for the new lenses and how I would use the glasses. Overall a great experience.

Each procedure was fully explained step by step. Consideration given to my comfort. Time allowed for questions and thorough answers given.

Easy to book online and follow-up call was useful to understand what to expect and advise of cost and pre-treatment.
No waiting around for appointment and process itself was painless and took all of 2 mins max for micro suction of one ear.
Expensive but well worth it for immediate relief!

5 * service & with a smile!
Helpful, informative, everything that’s good to make an informed decision.
Highly recommended

After a routine eye test 4 months previously, I returned for an emergency check after suffering static and moving coloured lights in my eye. After over an hour of extensive checks and scans I was assured there was no actual eye problem but given the freedom to return should the situation recur. Everyone in the practice was friendly, courteous and professional.

The calm, friendly efficiency of my annual review gave me confidence, and the selection of my new frames was also well-handled.

I was very impressed with the lady who did my eye examination, she was very thorough and explianed both what she was doing and the result. She took the trouble after my appointment to follow up on my query about cataracts by contacting a friend of hers at Moorfields Hospital. The fitting of the glasses was also a very pleasant experience with help choosing the frames and a detailed examination about the fit etc. All Good.

I have been a client at Rawlings for over forty years. I moved from the Winchester branch when Stockbridge opened. I have always found it very convenient, and the staff extremely helpful and friendly. When I have had problems crop up, the team have always seen me promptly and have been thorough and reassuring.

Went above and beyond my expectations. I had to cancel an appt late notice due to being unwell and they were super kind and helped me rearrange promptly. A very swift and on time eye exam with clear explanation and support getting new spectacles which were ready within 2 days!

Outstanding service, professional and friendly team. Both Kim and Adrianna are amazing- thank you so much for the time and care you took with my son.

I thought that I’d already posted this but you asked (again) so here it is:

I came to you to get measured up for new specs after a cataract op and a scleral lens fitting.
I am very well aware that I am a difficult case because of corneal scarring and I appreciated the time, care and patience taken by your optometrist in working with me.
When it came to looking at frames I used the expression “cheap and cheerful” but the cheapest that I was offered were £120 – the others were £180! As a pensioner I found this shocking – but needs must. I was also surprised that each lens was £96 – I am blind in one eye so one lens was purely a weight to balance the frame. This “pay per lens” is not something that I’ve ever experienced before in the 50 years of wearing specs - it’s always been “Lenses cost £XX” which doesn’t sound so bad. When I looked at the receipt I saw that I had paid for coated lenses at an extra £40 each – I don’t remember being asked but maybe I was – my bad.
The result was “cheap and cheerful” single-vision specs that cost £392 – by far the most expensive ones that I’ve ever had, including varifocals, reactolites and others.
The specs arrived very quickly but as soon as I put them on I knew they were not right. At all distances my eyesight was worse with them than without. The lenses agreed with the prescription and I was asked to persevere with them for a few days, which I did, and come back to be re-examined.
I did some testing with a collection of glass spectacle blanks that I have and found that the specs were hyperfocal on me – the focus was beyond infinity by 1 dioptre.
When I returned your optometrist examined me very thoroughly again, and agreed that the prescription needed changing – by slightly more than my estimation!

I am disappointed that I have been given no idea why this happened. Was this a change in my eye? And if so, is this something that can happen again? Or was this an optometry or transcription error, in which case was an apology appropriate?

But what disappoints me more than anything is the cost. Having said “cheap and cheerful” I am astonished that the price escalated so much. I came to you because I had been before just for the eye test and knew how thorough the optometrist was, and I expected to pay more than cheaper high street shops – but this is excessive.

My review: Top grade optometrists, very careful and thorough. An unexplained problem caused a requirement for my specs to be reglazed.
Prices only suitable for the very rich. No evidence that the higher prices give a better purchase.

I am hoping to win the £250 prize which will bring the cost of this experience down to an acceptable level.

The Rawlings team in Winchester are always happy to help no matter how big or small the issue you have. I have had to go In for two drop in appointments so far and each time they assess and treat you considerately and carefully. They are a very thorough opticians

Extremely friendly and helpful service. Seen on time. Great selection of frames. Very thorough eye exam. Everything explained clearly.

Rawlings give so much time and attention when choosing frames. They give honest feedback, which I really appreciate. From my eye test to fitting the frames, I genuinely do not have a bad thing to say about Rawlings.

The staff at Rawlings in Bookham are professional, friendly and welcoming. Any appointment or query is dealt with as quickly as possible. To have a local, efficient Opticians in Bookham is a real bonus for me and other members of the community, particularly the elderly, who really appreciate facilities nearby.
Diana Cousins

Have been suffering from ear wax and been waiting for an NHS appointment for months. Was recommended by a friend to go to Rawlings in Stockbridge which I did and really pleased with the results. All sorted very quickly and easily and delighted to have my hearing back!

Friendly professional staff for both my contact lenses and glasses care. Have been a customer for many years and although I am not local it is worth the 30 minute drive for the service I receive