RC Willey - Boise Reviews 

631
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 1 out of 5 stars

Picked up my bookcase on 7/15/26. It was packaged well, could not fully inspect. When I removed the packaging, there were multiple places where there were flaws in the wood that the manufacturer tried... See more

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Rated 5 out of 5 stars

We had a great buying experience with Kim She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly! Lori in Customer Service was terrifi... See more

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Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

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Rated 5 out of 5 stars

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.3

All reviews

(631)

1,011 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

We’ve been customers for 30 years. We keep coming back for the great customer service. Thank you.

January 27, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Terry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

We bought a signature suite for our…

We bought a signature suite for our kitchen and the hood came damaged. We contacted our salesperson right away and we have yet to receive our new one to replace the damaged one that is still in the box in our garage. It has been 2 months.

January 25, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for reaching out to us.
Your hood is a special order item and those take 6-8 weeks to get in.
We do show you have a delivery scheduled for 1-28-2025.
Please call your salesman at the Meridian store for further updates.
The store number is 208-288-4100, and their hours are M-Sat 10am - 8pm.

Rated 5 out of 5 stars

Great all the way

My labtop came fast Spoke to worker good akills all the way around great place

January 12, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Stephen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Good Customer service

We worked with Carol and she was great. She was able to help us put together a custom order with our new sectional purchase.

January 11, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the kind words for Carol. We are very happy to hear that she was able to make sure you got everything you needed for your order! Hope you enjoy your new sectional!

Rated 5 out of 5 stars

Nice honest salesman giving you the best prices

Nice honest salesman giving you the best prices. No pressure to buy either! Such a great selection!
Get a fresh baked cookie while you’re there too! They’re excellent!

August 12, 2024
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Reply from RC Willey - Boise

Hi Herb! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

My brand new Dryer did not work and I…

My brand new Dryer did not work and I have to wait until 5 days before RC Willey will come check the dryer and then they will send a replacement or fix it…this means I will be without for at least 5 to 8 days! Ugh

January 7, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

We apologize for the inconvenience with the delivery with your new dryer, we understand that getting a new appliance and it not working right away is frustrating. We would recommend getting in touch with our online help desk office and see if they can offer any additional options. You may reach them at,
(888)-584-5156
Mon-Sat
Option 1
7 AM - 9 PM MST

Thank you.

Rated 5 out of 5 stars

easy to use site and directions to…

easy to use site and directions to process my order.

January 9, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Kirk, for the 5-star review! We are happy to hear that you enjoyed using our site and found it easy to use and it gives proper directions. Hope to see you again soon!

Rated 5 out of 5 stars

Great customer service as always!!

Great customer service as always!!! Thank you 😊

January 8, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much, Robin for the kind words about our customer service! We very much appreciate your support and can't wait to help you again soon!

Rated 5 out of 5 stars

Customer service vs the beast.

The lady in the discount area and the gentleman who helped me with the vacuum cleaner. There are a lot of sale associates I will not deal with because of there off put personality. No real names here but I know who acts like a butt and that it seems that the product they are showing me was made at there house. Nonetheless, the two who helped me were awesome.

January 8, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad our associates were able to help you get what you needed.

Rated 5 out of 5 stars

They delivered as expected in the…

They delivered as expected in the garage. They sent a truck to pick up the old appliances quickly so they were not outside very long.

January 4, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Beautiful and large store

Beautiful and large store. The sales people are attentive and knowledgeable. My checkout experience was fast and friendly. The 12 month with interest free financing is great!

January 8, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Cheri! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Ollis! I apologize for the frustration you have experienced. Our warranty buy-back program has always been for a gift card for half of the amount of the cost of the warranty. This information can be found here on our website: https://static.rcwilley.com/forms/warranty-docs/Consumer%20Protection%20Plan.pdf , under the Warranty Buy Back Program section. Please call our extended warranty department at 801-464-2340 if you have further questions regarding the buy-back program.

Rated 4 out of 5 stars

We appreciate the in-store experience

We appreciate the in-store experience, but the statements website has changed as is not as user friendly as it was a year ago.

January 4, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We look forward to your next visit.

Rated 5 out of 5 stars

Jeremy was awesome deal was great

Jeremy was awesome deal was great. Most importantly Jeremy was so honest he convinced me of a lower priced item and that just means I will come back as often as I can

December 31, 2024
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad Jeremy took such good care of you.

Rated 5 out of 5 stars

Top Notch Customer Service

Great customer service! Delivery was smooth and the gentlemen were very careful when bringing in our furniture. Prompt delivery. Very helpful! When a promotion arose, we were able to get that promo prior to our furniture being delivered.

December 30, 2024
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Christy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I love shopping there and even though…

I love shopping there and even though they didn't have what I needed in the store, I found a suitable option online and it's being delivered.

December 28, 2024
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad you were able to find the items you needed.

Rated 3 out of 5 stars

Our salesman was great

Our salesman was great. He was very knowledgeable not pushy easy to talk to. The lady that did our credit had an attitude about really doing her job. (Rollins her eyes huffing a puffing) the store was far from busy their was nobody waiting so it wasn’t like she had anything else to do. So that’s why I gave the store 3 stars it really made you feel like you were an inconvenience.

December 23, 2024
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello Cory,
We sincerely apologize for the treatment you received while applying for credit, we will make sure to pass this along to our customer service team in our Boise store so they can look into it further. However, we are very happy to hear that your salesperson was able to help meet your needs and assist you in finding what you were looking for! If you do require any additional assistance, please give our customer service a call at,
208-288-4100
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

I called RC Willey this morning on…

I called RC Willey this morning on Christmas Eve with a somewhat urgent need for a lift recliner for a friend in assisted living. I talked to Lonnie and told him what I was looking for and that my husband was on his way to the store. He had several options found by the time he got there. Made it so easy and fast for my husband to get this done on Christmas Eve. Lonnie is great to work with. I bought a bed from him in September. Great salesman!!

December 24, 2024
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Thelma! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Isaac customer service in appliances.

Isaac in Appliances helped me purchase 3 items . Top of the line black ss LG diahwasher, black ss oven and black ss microwave. The discounts and incentives were too good to pass up. Very happy with end to end service and warranties purchased. Great value !

December 23, 2024
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Ed for the 5-star review! We are happy to hear that Isaac was so helpful with giving you the proper information so you can make an informed decision! We hope you enjoy your new appliances!

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