RC Willey - Boise Reviews 621

TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the selection and how smooth the ordering process was. Found the perfect console table for my new house and can’t wait for it to arrive.

Company replied

Rated 5 out of 5 stars

We had a great buying experience with Kim She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly! Lori in Customer Service was terrifi... See more

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Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

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Rated 5 out of 5 stars

Customer service was very friendly and…

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnished me and my wife’s home and now working on our four daughters homes and grandchildren. Thank you so much. What a great life experience.

May 26, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Russ! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

Really impressed with the selection and…

Really impressed with the selection and how smooth the ordering process was. Found the perfect console table for my new house and can’t wait for it to arrive.

May 25, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Cole! Thank you for your review! We appreciate your feedback and we look forward to seeing you again.

Rated 5 out of 5 stars

Talk to Gage

Lots of options! Gage knows how to help you get what you are looking for!

May 22, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent Warranty Service

Excellent customer service with Warranty Department. RC Willey is our go to store for all our appliance purchases.

May 19, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

We're so happy to hear about your excellent experience with our Extended Warranty Department! Thank you for making us your go-to store and we hope to see you around.

Rated 5 out of 5 stars

Great customer service!!

Prompt and courteous service!

May 15, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to order and schedule online

Easy to order and schedule online. Accurate delivery notification updates. Friendly delivery service.

May 11, 2026
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Reply from RC Willey - Boise

Hello! Thank you for you review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

Love RC Willey!

You always have whatever I need. And your salespeople are great, especially KEITH WHEELER!

May 13, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Amelia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Quality products to shop.

May 12, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

We're happy to hear that you find our website easy to use and that you appreciate the quality of our products. Thank you for your feedback!

Rated 5 out of 5 stars

Melissa and Ben were outstanding

Melissa and Ben were outstanding! Thank you so very much! These two are rock stars, excellent customer service! Thank you! I love my oversized chair and love seat and ottoman ❤️😃

May 8, 2026
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Reply from RC Willey - Boise

Hi Dinita! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I wanted another recliner to match to…

I wanted another recliner to match to one we purchased 3 months ago and found it on clearance so it was a no brainer to order it online since the store was already closed. I saved hundreds on it. Can't wait to pick it up Friday.

May 6, 2026
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Reply from RC Willey - Boise

Hi Carol! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

Great service

Great service! Excellent delivery! Communication was superior! Thanks, R.C. Willey! We will definitely be coming back!

April 15, 2026
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Reply from RC Willey - Boise

Hi Ryo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 1 out of 5 stars

0 Delivery accommodations

0 Delivery accommodations

April 21, 2026
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Reply from RC Willey - Boise

Hi Jessica! I apologize for the inconvenience and frustration you have experienced. Please call our Meridian store at 208-288-4100 if you need any assistance.

Rated 4 out of 5 stars

Ordered delivery and got a pick up

I ordered a frame and a boxspring online for Delivery. I checked out in 10 minutes later. I got an email saying the items were to be picked up. I called the store and they said they got it straight so we’ll see. Other than that, everything was good.

April 16, 2026
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Reply from RC Willey - Boise

Hi Andy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

My salesman was great

My salesman was great. Delivery was on Time and very quick.

April 7, 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We are glad to hear that our team was able to give you a great experience. We hope you enjoy your new furniture!

Rated 1 out of 5 stars

Every piece of my furniture that you…

Showed up scratched and damaged. Bummer

March 17, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi John! I apologize for the inconvenience and frustration you have experienced. We recommend calling our Meridian store at 208-288-4100 for assistance with your order and to discuss your options. We also do not recommend putting your phone number on a public review website.

Rated 2 out of 5 stars

Poor service org

Great service when you are in the show room but 5 years down the line when the recliner began to break down I found their service org rude (talking over me, hanging up on me, ignoring requests for info). Their service tech said it needed a new motor but then nothing. When I called back they said I would have to open a new ticket, another 99$. I had to go to amazon to buy parts and fix it myself.

March 27, 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Bill, we apologize for the frustration you experienced with your recent service. We appreciate your feedback and we will send this over to the appropriate management for internal review. If you need any further assistance, please reach out to our customer service department at (208) 288-4100 and our team will be glad to help you. The are open Monday through Saturday 10 AM to 8 PM.

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