RC Willey - Boise Reviews 621

TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

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Rated 5 out of 5 stars

Really impressed with the selection and how smooth the ordering process was. Found the perfect console table for my new house and can’t wait for it to arrive.

Company replied

Rated 5 out of 5 stars

We had a great buying experience with Kim She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly! Lori in Customer Service was terrifi... See more

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Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

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Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

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Rated 5 out of 5 stars

Quick easy and transaction

Quick easy and transaction

March 21, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I made an order online

I made an order online, it was very easy and quick to do. Whenever we visit the store, the service is always great. RC Willey is our go to shopping store.

March 16, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Maria, for the kind words for our services. We are glad that you had a great experience, and we hope to see you again soon!

Rated 5 out of 5 stars

Great experience everytime I go to RC…

Great experience everytime I go to RC Willeys. Whether I am browsing or purchasing, I never feel too much pressure. Mandy Guth was easy to work with and made my experience even better.

March 9, 2026
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Reply from RC Willey - Boise

Thank you so much for the kind feedback and the positive review Kassandra! We are so glad to hear that Mandy was such a great help to you with your order and made sure you never felt pressured into anything. Hope to see you again soon!

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient

March 2, 2026
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Delivery efficient

Delivery efficient, quick and staff very polite.

February 18, 2026
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The delivery guys were great!

The delivery guys were great. They were good at communicating and very punctual. And always very friendly.

February 20, 2026
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Reply from RC Willey - Boise

Hi Charlene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brian is so helpful and knowledgeable…

Brian is so helpful and knowledgeable and he's the reason we shop at RC Wiley

February 19, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Cynthia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

We had a great buying experience & customer service!

We had a great buying experience with Kim
She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly!
Lori in Customer Service was terrific too!
She did an excellent job following up tracking down my returned item and keeping me up-to-date. There was a price difference & my refund will be here in 7-10 Days. Great job Lori!

February 4, 2026
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Reply from RC Willey - Boise

Hi Carol! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 2 out of 5 stars

The new washer was unboxed and no help…

The new washer was unboxed and no help getting it strapped in

February 17, 2026
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Reply from RC Willey - Boise

We apologize for the frustration you experienced with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any assistance with your order, please reach out to our customer service office at 208-288-4100 and our team will be glad to help.

Rated 5 out of 5 stars

Lonnie was wonderful in every way

Lonnie was wonderful in every way! So helpful, knowledgeable, and kind. Heard our needs and went above and beyond to meet them all.

February 14, 2026
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Reply from RC Willey - Boise

Hi Stephanie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service

February 7, 2026
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Online purchase for local pick-up…

Online purchase for local pick-up received a pick-up notice. At pick-up item could not be found and was deemed to be not in stock. How can your systems NOT know what is actually in stock!
I drove to Best Buy, made purchase and was loaded in 15 minutes. $1000 purchase.

February 5, 2026
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Reply from RC Willey - Boise

I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 if you need any other assistance with your online order.

Rated 5 out of 5 stars

Our washer and dryer was delivered this…

Our washer and dryer was delivered this morning and your delivery men, Caleb and Richardo were professional, fast, polite and courteous. We couldn't be happier with the service. Not the first time! We have dealt with your store before and will be back and will definitely recommend you to our friends and neighbors.

January 27, 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Arthur! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Fast service

January 20, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your feedback on your overall experience and for choosing to shop at our Meridian location! Hope you love your purchase and that we see you again soon!

Rated 5 out of 5 stars

Lew helped me set up the delivery for…

Lew helped me set up the delivery for my new freezer. She was very polite and accomodating.

January 16, 2026
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Reply from RC Willey - Boise

Thank you for your feedback on your experience with our staff at our Meridian location and your overall experience shopping with us! Hope you have a great start to your week and that we see you again soon!

Rated 3 out of 5 stars

Please get better notifications and/or communication. Otherwise good stuff.

Can always find good stuff and sometimes find some crazy good deals. I don’t really like shopping in the store cause it’s hard to get sales people to help me when they are chasing couples with strollers. I’ve bought quite a few items in store and online, but the craziest thing I think is how they have no system in place to notify you when your items arrive and are ready for pickup. Things that other stores have been doing for 20+ years. I get they say it will be ready for pickup on a certain day, but what if it is delayed? What time? We have to call and check instead of a quick email or text reminder. I also wish they stocked more locally. Almost always, you have to wait for something from salt lake. I usually like to check DeMeyer first since they are the opposite. But honestly, they are both good companies and my go to’s for furniture typically. I just give 3 stars because the notification deal is kind of laughable and want them to see how silly that is in 2026.

January 16, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Kevin, thank you for providing us with your feedback. We are glad to hear that you enjoy our products and do understand the frustration with having to wait for your products to arrive. As well, apologize if you have not always received proper updates on your furniture. We always look to improve our services and will take this to the proper teams for internal review. If you need any assistance, please feel free to reach out to our customer service office at,
208-288-4100
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 1 out of 5 stars

2 month Nightmare

Feel free to look up my account
Elton and or Pat Andrews
Frozen Dog Rd Emmett

This has been a nightmare since November 8th.

January 15, 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

We have passed your feedback and information along to your sales associate and the Meridian store Management. If further assistance is needed or you would like to discuss your complaint further, please pair with the Meridian store directly at 208-288-4100

Rated 1 out of 5 stars

We purchased carpeting for our entire…

We purchased carpeting for our entire home. We're very unhappy with the family room as there is a visible raised seam that goes across the room. RC Willey sent out an "experienced" carpet person who told us the installers installed the carpet correctly so we'd have to live with it. The follow-through and customer service from the flooring department manager was unacceptable and frustrating.
To say we're disappointed with RC Willey is an understatement. We certainly won't recommend them to anyone. There are many flooring options in and around Boise, unfortunately we chose RC Willey.

October 14, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

We apologize you did not have the best experience with your flooring installation or shopping with RC Willey. We would advise to call the flooring department at our Meridian location as they will be able to best assist you. They can be reached at 208-288-4100

Rated 5 out of 5 stars
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We are glad to hear that you had a great experience with us and left with no complaints. Hope to see you again soon!

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