RC Willey - Boise Reviews 

628
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.

Company replied

Rated 5 out of 5 stars

Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.

Company replied

Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Company replied

Rated 3 out of 5 stars

Shopping was good. Unclear if installation and take away was included. There were no options for this on the ordering. I don’t recall getting a confirmation for the order.

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

628 reviews

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4.3

All reviews

(628)

982 reviews in the last 12 months

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Rated 5 out of 5 stars

Upgrading my television.

I was looking to upgrade my living room TV. RC Willey salesperson Andrew Smith was very helpful in explaining all the different types (OLED, Mini-LED, etc), brands, pros and cons of each. It was very helpful in making my decision. The checkout process went very smoothly.

December 12, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Michael for the fantastic review! We're happy to hear that Andrew made sure you had all the information you needed to make an informed decision on your new TV. We hope you enjoy your new TV!

Rated 5 out of 5 stars

Great inventory and helpful associates.

The Associates were courteous and helpful. Love the variety of options available. Especially like the furniture moving option to facilitate the installation. Installation went well.

December 1, 2025
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Reply from RC Willey - Boise

Hi Sandy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Fast and efficient!!

Fast and efficient.

December 2, 2025
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Reply from RC Willey - Boise

Thank you for the 5-star review! We're happy that we could be fast and efficient with your order. Enjoy your new furniture!

Rated 5 out of 5 stars

Carpet Install

From sales, quality of product, price, sales, promotional discounts and rebates to most importantly the install team, I can't say enough about the professional customer service and product quality. We have purchased many items from RC Willey and have never been disappointed. Keep up the great work!!

December 1, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Craig we are so glad to hear that everything from our customer service to our products, you enjoyed every part of it. We are always happy to have our customers get the best experience possible shopping with us!

Rated 1 out of 5 stars

Multiple appliances are broke down after 7 months

New vacuum doesn't charge new dryer doesn't dry new refrigerator leaks water all over the floor. Paid a huge amount for extended warranty but still have to call manufacturer wait on hold and wait weeks and another for service on 7 month old appliances. Once you buy the store wants nothing to do with you.

December 2, 2025
Unprompted review
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Reply from RC Willey - Boise

Hello Stephanie, we apologize you did not have the best experience with your recent orders.
Would you be willing to E-Mail us at customer.support@rcwilley.com with your Account number, Phone number, or Order number, so we can take a closer look at your account?
Thank you.

Rated 5 out of 5 stars

Very easy transaction .

November 29, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Nathan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience buying carpet

Alex in sales guided me to take advantage of sales on products and labor. The installers were magical. Not a wasted movement. Installation done very quickly. They made the seam invisible.

November 19, 2025
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Reply from RC Willey - Boise

Hi Susan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Very quick

Very quick, polite.

November 17, 2025
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

I’m sure that I was told that I would…

I’m sure that I was told that I would receive a one hundred dollar gift card, but I was given a card for only fifty dollars.

November 17, 2025
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Reply from RC Willey - Boise

Thank you so much for the 4-star review! We appreciate your business and support. We recommend working with your salesperson about your gift card and they will be able to assist you further.

Rated 5 out of 5 stars

Everything thing went very smooth from…

Everything thing went very smooth from working with Troy to the men that laid the carpet. Excellent job.

November 10, 2025
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Reply from RC Willey - Boise

Thank you so much Jane! We're so glad to hear that Troy made sure everything with your order went smoothly for you and that our team that laid out your carpet did an excellent job! Enjoy your new flooring!

Rated 5 out of 5 stars

Carpet installation went smoothly from…

Carpet installation went smoothly from tear out to clean up. Extremely professional team

November 17, 2025
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Delivery gets 6 stars for being kind and very helpful getting all my furnishings up 3 levels of stairs with smiles on their faces. Thank you Mor Furniture For Less!

November 11, 2025
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Reply from RC Willey - Boise

Thank you, Kendra, for the kind words for our delivery team! We are always happy to hear about our customers having such a great experience with us, and we can't wait to see you shop with us again soon!

Rated 5 out of 5 stars

Much Improved!

Much Improved!
I gave RC Willey a poor rating with my last delivery as my online order never had a salesperson assigned and when my product arrived from Nevada, it just sat in their warehouse until I called asking about it. This time, everything went very smoothly. The guys were on time, friendly and I was very satisfied with the whole experience. Definitely recommend.

November 8, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much, Brian, for the 5-star review! We are so glad to hear that your experience this time around was much better than the previous delivery you had with us. We very much appreciate your recommendation, and we can't wait to see you again soon!

Rated 1 out of 5 stars

Poor customer service

I had been waiting for a week to hear back from your store regarding something I brought to your attention over a damaged appliance. According to Marvin Castro who was my LG service technician for a warranty item on 10/1 informed us that the LG appliance was damaged upon the delivery process. I would have never known about this damage had he not pointed that out. I called and spoke to Bree at RC on 10/8/25 and informed me she would be looking into it. I had not heard back in over a MONTH, so I called and spoke to Bree again on 11/10/25. This issue has now since been resolved. The lack of customer service is concerning and therefor I will not be making any future purchases nor will I recommend.

November 10, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Ron! I apologize for the inconvenience and frustration you have experienced. Our records show that an exchange has already been written for your dishwasher. I recommend calling our Meridian store at 208-288-4100 for any assistance or updates on your exchange.

Rated 5 out of 5 stars

Our salesman Todd was so helpful…

Our salesman Todd was so helpful without any sales pressure. He was quick to respond and the sales were great.

November 10, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Angela! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brady Cabana made the experience…

Brady Cabana made the experience positive. He was very helpful and even though it was almost closing time he was willing to help finish the transaction. Over the years we have been impressed with many of your employees and Brady adds to the list.

November 8, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Tracy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Price was right. Salesperson very helpful. Installers were fast and efficient. Excellent work.

November 4, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

We're glad to hear everyone from our team was able to assist you to make you experience a great one. Thank you for your support and we can't wait to see you again!

Rated 5 out of 5 stars

The sales person

The sales person, Reno, was excellent to work with and very helpful. The delivery was right on time and the delivery team was really great!

November 6, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you, Trista, for the kind words for Reno and the 5-star review! We are also glad to hear that your delivery experience was excellent, and everything went smoothly. Hope to see you again soon!

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