I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
Company replied
Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.
Company replied
YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more
Company replied
Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Written by the company

Affordable furniture, appliances, and electronics since 1932
3301 E Lanark St, 83642, Meridian, ID, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales person, Reno, was excellent to work with and very helpful. The delivery was right on time and the delivery team was really great!

Reply from RC Willey - Boise
Tracey Gunn (in flooring) was first rate to work with. I recommend her highly.

Reply from RC Willey - Boise
Great sales staff, quality products and excellent installation and delivery people.
Have been a loyal RC Willey customer for the past 8 years.

Reply from RC Willey - Boise
From the selection and sales person (Cynthia), to the installation (Travis & Jake) my experience was perfectly handled. Love my new floors

Reply from RC Willey - Boise
YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE THROUGH THE WORK OR JUST SELLING CARPETS? MALICIOUS SERVICE. I AM A CLIENT FRON DISTANCE- CALIF. IT TOOK ONE MONTH TO GET CARPET. I BOUGHT CARPETS FOR REPLACING WHOLE HOUSE , DAMAGED BY THE PREVIOUS RESIDENT, REFERRED BY A REALTOR CONNCECTION. CAN WE TRUST ANYBODY OR ANY BUSINESS ANY LONGER? GREAT DISSAOPOINTMENT.

Reply from RC Willey - Boise
The staff at RC Willey here in Meridian Idaho are all so nice and so helpful. I love going in there because everyone is so kind and professional.

Reply from RC Willey - Boise
Great employees fun to work with. The delivery guys are wonderful ❤️

Reply from RC Willey - Boise
We recently purchased Karastan carpet for our new home and our salesperson, Cindy was amazing. She went out of her way to accommodate us and all of our questions. She was able to order 2 samples of the carpet from the manufacturer so we could see the color. We also purchased a GE Profile washer/dryer set. Again, the salesperson, Joe was so helpful and made sure that we received the delivery on the date we needed them by. Then we splurged and purchased a 9 piece Amish made dining room set and server, wow!! There was a small bit of damage to one of the 5 leaves and RCW sent a technician out to address the situation immediately and has ordered a replacement. The delivery drivers/installers were so courteous and professional. They arrived right on time and had that truck unloaded quickly and everything set in the house. We couldn't be happier with our multiple purchases for our new home! Well done RCW.

Reply from RC Willey - Boise
The men that installed the carpet did a great job and cleaned up all the old carpet and pad.

Reply from RC Willey - Boise
It was a great experience, I called ahead how my email stated and as soon as I checked in I only waited about 10 minutes or less.

Reply from RC Willey - Boise
Lonnie Noble is such an asset to the company. I have been working with him for years and furnished 4 homes with Lonnie. Always such a pleasure to work with, The DR is in!

Reply from RC Willey - Boise

Reply from RC Willey - Boise
Lonnie our sales guy was the BEST. He is the sweetest sales guy I've ever had. I appreciate all his help.

Reply from RC Willey - Boise

Reply from RC Willey - Boise
I am sitting here waiting for my $3,000 mattress to be delivered. I paid for it Sept. 15th for delivery Sept. 18th, I got a text that the delivery was postponed to Sept 20th. It took quite a bit of work to get the room ready for delivery and still no mattress. I called last week to verify that R C WILLEY had the product and was assured that they did but it was enroute from SALT LAKE CITY. I called today and was informed that the delivery was rescheduled for the 3rd time to Sept. 23rd. They said the delivery man called but there was no answer. Well, there was no phone message either to tell me of the 3rd reschedule. And no simple text to let me know of the 3rd reschedule. Now I'm expected to put everything back together and undo it again on the 23rd??? On the chance the 4th reschedule will happen??? A company should be good for their word and not give the run-around on the phone. Don't trust R C WILLEY to get their product from Salt Lake City in 3 days ....if they even have the product!

Reply from RC Willey - Boise
Your team did a great job in helping us in purchasing a small dining seat and having it for pickup the next day. Outstanding and thank you.

Reply from RC Willey - Boise
I needed to replace my dishwasher and I was able to find the model and price that suited my needs on the RC Willey website. Ordering was very easy and delivery was right on time.

Reply from RC Willey - Boise
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.