RC Willey - Boise Reviews 

629
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.

Company replied

Rated 5 out of 5 stars

Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.

Company replied

Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Company replied

Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

629 reviews

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4.3

All reviews

(629)

986 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales person

The sales person, Reno, was excellent to work with and very helpful. The delivery was right on time and the delivery team was really great!

November 6, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you, Trista, for the kind words for Reno and the 5-star review! We are also glad to hear that your delivery experience was excellent, and everything went smoothly. Hope to see you again soon!

Rated 5 out of 5 stars

great customer service

Tracey Gunn (in flooring) was first rate to work with. I recommend her highly.

October 23, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Eliz! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Always excellent service

Great sales staff, quality products and excellent installation and delivery people.
Have been a loyal RC Willey customer for the past 8 years.

November 4, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Carpet install

From the selection and sales person (Cynthia), to the installation (Travis & Jake) my experience was perfectly handled. Love my new floors

October 31, 2025
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

PROPERTY INVESTOR. YOUR SALES DEPT HAS NOT DONE THE WORK…

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE THROUGH THE WORK OR JUST SELLING CARPETS? MALICIOUS SERVICE. I AM A CLIENT FRON DISTANCE- CALIF. IT TOOK ONE MONTH TO GET CARPET. I BOUGHT CARPETS FOR REPLACING WHOLE HOUSE , DAMAGED BY THE PREVIOUS RESIDENT, REFERRED BY A REALTOR CONNCECTION. CAN WE TRUST ANYBODY OR ANY BUSINESS ANY LONGER? GREAT DISSAOPOINTMENT.

November 2, 2025
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Reply from RC Willey - Boise

We apologize things were not up to your expectations. We do show that our Meridian location did give you an allowance gift card to make up for the inconvenience. If you need further assistance, please contact the Meridian store at 208-288-4100

Rated 5 out of 5 stars

The RC Willey staff are just top notch!

The staff at RC Willey here in Meridian Idaho are all so nice and so helpful. I love going in there because everyone is so kind and professional.

October 28, 2025
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great employees fun to work with

Great employees fun to work with. The delivery guys are wonderful ❤️

October 21, 2025
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Reply from RC Willey - Boise

Hi Don! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Good knowledgeable people

We recently purchased Karastan carpet for our new home and our salesperson, Cindy was amazing. She went out of her way to accommodate us and all of our questions. She was able to order 2 samples of the carpet from the manufacturer so we could see the color. We also purchased a GE Profile washer/dryer set. Again, the salesperson, Joe was so helpful and made sure that we received the delivery on the date we needed them by. Then we splurged and purchased a 9 piece Amish made dining room set and server, wow!! There was a small bit of damage to one of the 5 leaves and RCW sent a technician out to address the situation immediately and has ordered a replacement. The delivery drivers/installers were so courteous and professional. They arrived right on time and had that truck unloaded quickly and everything set in the house. We couldn't be happier with our multiple purchases for our new home! Well done RCW.

October 21, 2025
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Reply from RC Willey - Boise

Thank you so much Liz for the kind words for our salespeople and delivery team. We are so glad to hear that everyone made your experience the best it possibly could be while shopping with us. We hope you enjoy your new furniture and appliances, and we can't wait to see you again!

Rated 5 out of 5 stars

Very efficient

The men that installed the carpet did a great job and cleaned up all the old carpet and pad.

October 21, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent Customer Service

It was a great experience, I called ahead how my email stated and as soon as I checked in I only waited about 10 minutes or less.

October 17, 2025
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Reply from RC Willey - Boise

Thank you so much, Nancy, for the 5-star review! We are happy to hear that you had a great experience with us, and that you did not have to wait long to get your items. We hope you enjoy your new furniture!

Rated 5 out of 5 stars

am very happy

am very happy, it's been wonderful

October 18, 2025
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Reply from RC Willey - Boise

Hi Carlos! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Lonnie Noble is such an asset to the…

Lonnie Noble is such an asset to the company. I have been working with him for years and furnished 4 homes with Lonnie. Always such a pleasure to work with, The DR is in!

October 19, 2025
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Reply from RC Willey - Boise

Hi Paul! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I wouldn't buy furniture here ever…

I wouldn't buy furniture here ever again!

March 26, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello, we apologize you did not have the best experience with us.
Would you be willing to E-Mail us at customer.support@rcwilley.com with a small explanation of what happened, so we can look into your issue further?
Thank you.

Rated 5 out of 5 stars

It was easy

It was easy, thanks

October 12, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

BEST sales guy

Lonnie our sales guy was the BEST. He is the sweetest sales guy I've ever had. I appreciate all his help.

October 11, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service, good quality

October 11, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Scott, for the 4 stars and the feedback! We are glad to hear you found it easy to order with us. Hope you enjoy your new furniture!

Rated 1 out of 5 stars

I am sitting here waiting for my $3,000…

I am sitting here waiting for my $3,000 mattress to be delivered. I paid for it Sept. 15th for delivery Sept. 18th, I got a text that the delivery was postponed to Sept 20th. It took quite a bit of work to get the room ready for delivery and still no mattress. I called last week to verify that R C WILLEY had the product and was assured that they did but it was enroute from SALT LAKE CITY. I called today and was informed that the delivery was rescheduled for the 3rd time to Sept. 23rd. They said the delivery man called but there was no answer. Well, there was no phone message either to tell me of the 3rd reschedule. And no simple text to let me know of the 3rd reschedule. Now I'm expected to put everything back together and undo it again on the 23rd??? On the chance the 4th reschedule will happen??? A company should be good for their word and not give the run-around on the phone. Don't trust R C WILLEY to get their product from Salt Lake City in 3 days ....if they even have the product!

September 9, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for passing along your feedback. We apologize for the inconvenience caused so far. We have passed your review along to the Meridian location and asked management to look into this. We have also asked your sales associate to pair with you, but if you do not hear from him or the Meridian location please reach out and pair with them directly. The Meridian store can be reached at 208-288-4100.

Rated 5 out of 5 stars

Your team did a great job in helping us…

Your team did a great job in helping us in purchasing a small dining seat and having it for pickup the next day. Outstanding and thank you.

September 12, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you, Timothy, for the kind words and the 5-star review! We're glad to have helped you pick out the perfect dining seat and that you were able to get it the next day.

Rated 5 out of 5 stars

I needed to replace my dishwasher

I needed to replace my dishwasher and I was able to find the model and price that suited my needs on the RC Willey website. Ordering was very easy and delivery was right on time.

September 16, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Becky, thank you so much for you 5-star review! We are so glad to hear that you enjoyed using our website to find the perfect dishwasher for your needs. We hope to see you shop with us again soon!

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