I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
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I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
Company replied
Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.
Company replied
YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more
Company replied
Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
3301 E Lanark St, 83642, Meridian, ID, United States
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Got a new washer & dryer. Installers were on time, very courteous and efficient made sure both were running properly. I will definitely use RC Willey again. Thank you for your professionalism.

Reply from RC Willey - Boise
I’m new to Henderson and I just love there selections and prices.

Reply from RC Willey - Boise
Always a great experience! Have bought many pieces of furniture from here and the quality and service are always top notch!

Reply from RC Willey - Boise
* I did finally receive my order. They assembled it and the furniture itself is great. 3 stars because it was really disappointing to my daughter who was so excited for her new bed, and because it was such a hassle to me. All because someone packed the wrong item in the process.
I received most of my order, but they sent my daughter’s bed with the wrong size and color bed rails. I called customer service and they said they’d arrange for it to be delivered the following Monday. It did not arrive. The other furniture is great, but my daughter doesn’t have a bed.

Reply from RC Willey - Boise
We were helped by Gloria one time and Kyle the next in Boise and would work with either one again!

Reply from RC Willey - Boise
I began my TV purchase Journey at RC Willey via phone & Salesmen Jeff Vargason answered my call. Technically proficient, attentive to my needs, Candid, no BS approach, answered every question without being condescending or short. Refreshing to say the least & very much appreciated. After careful research I was settled on the 85” TCL Top of the Line QM8 mini LED during the Labor Day sale for $2199 down from $3799. Jeff high lighted all features, we compared all of the rivals strength's & weaknesses. Post analysis per our Q&A session solidified my decision on the TCL. As a result, I told Jeff to place my order & put it on
my RC Willey 18 month 2% interest rate unheard of in today’s market. This transaction was conducted entirely over the phone. You can take their word to the bank period. Tier 1 Customer Service. Now onto the installation process. Forest & Jacob arrived to install our massive 85” TCL QM 8 mounting it 5’ in the above our fireplace in the Great room replacing our 75” Samsung being installed in our garage. Highly professional, efficient & extremely Technically proficient & patient to explain how to operate, navigate & maximize our viewing experiences with all of the features & capabilities of our new 9.2 Home Theater equipment. Executed flawlessly & an absolute pleasure to have in
Our Home. Forest also programmed my Sonos Headphones. Very much appreciated & valued by my Wife & myself. I then decided to upgrade our HVR / Home Video Reciever 9.2. Onkyo $ 1399 down from $ 1699. I Could not be Happier overall I rate RC Willey as a Tier 1 experience & highly recommend them for all of your needs. They are Rock Solid & and an absolute pleasure to deal with. I have taken the time to provide this in detail because in today’s market it is extremely rare & virtually impossible to find. People do not take the time to reward positive experiences & will take the time to defecate all over social Media when mistakes are made. As a single Small Business Owner / Operator I value RC Willey. Strong work Guys & Gals, keep up the Stellar work !!!!!! Cheers !!!!!! Best regards, Joe Dorack.

Reply from RC Willey - Boise
I always get great service from Big O. Everything is explained & the price is fair. Thanks for all the years of great service Big O Meridian!!
Karen Nichols

Reply from RC Willey - Boise
The delivery crew was on time, friendly and very quick on install. They took very good care bringing in the appliances careful not to hit corners etc. Well done RC Willey

Reply from RC Willey - Boise
Staff was very knowledgeable. Delivery was on time, and very fast/efficient.

Reply from RC Willey - Boise
Poor/no communication on setup/delivery date.

Reply from RC Willey - Boise
Every time we go it is a wonderful and enjoyable experience. It’s not an every month thing but maybe 5-6 times a year. From furniture to entertainment the staff is super friendly knowledgeable and helpful.

Reply from RC Willey - Boise

Reply from RC Willey - Boise
Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow! Then another military discount applied. Couldn’t be happier with what they carry and customer service.

Reply from RC Willey - Boise
The only thing I can comment on at this point is the ease of using their website to place an order. We will see how delivery goes.

Reply from RC Willey - Boise
Bought a brand new Bosch 800 series refrigerator in 2023 fall. Not even 2 years and the ice maker failed and has to be replaced. The original was delivered with a dent that they never responsed to the complaints.
This place is terrible, along with the quality of Bosch. Avoid the poor service along with cheap applainces.

Reply from RC Willey - Boise
The delivery was just as promised. The two delivery guys were super fun and the furniture was just perfect. Thanks so very much.

Reply from RC Willey - Boise
Amazing service from floor to delivery! Always beyond pleased with the products and especially, the people….😊 Thank you RC Willey, for exceeding our expectations!

Reply from RC Willey - Boise
I love this place. It's not just any store, it's a city of design and dreams. I bought my house two years ago and furnished it with RC. Maggie's attention is brilliant and perfect. She's beautiful. Her red hair and style make your experience glamorous and fantastic.

Reply from RC Willey - Boise

Reply from RC Willey - Boise
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