RC Willey - Boise Reviews 

629
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.

Company replied

Rated 5 out of 5 stars

Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.

Company replied

Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Company replied

Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

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Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

629 reviews

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4.3

All reviews

(629)

986 reviews in the last 12 months

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Rated 5 out of 5 stars

Got a new washer & dryer

Got a new washer & dryer. Installers were on time, very courteous and efficient made sure both were running properly. I will definitely use RC Willey again. Thank you for your professionalism.

September 15, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review Mary! We are so glad to hear our delivery team was efficient and courteous with the installation of your appliances. Enjoy your new washer and dryer!

Rated 5 out of 5 stars

Love the book case

Love the book case

August 26, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I’m new to Henderson and I just love…

I’m new to Henderson and I just love there selections and prices.

September 11, 2025
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Reply from RC Willey - Boise

Thank you so much Laurie for the 5-star review! We are glad to have you shop with us in Henderson and look forward to seeing you stop by us again in the future!

Rated 5 out of 5 stars

Always a great experience

Always a great experience! Have bought many pieces of furniture from here and the quality and service are always top notch!

August 28, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

I received most of my order

* I did finally receive my order. They assembled it and the furniture itself is great. 3 stars because it was really disappointing to my daughter who was so excited for her new bed, and because it was such a hassle to me. All because someone packed the wrong item in the process.

I received most of my order, but they sent my daughter’s bed with the wrong size and color bed rails. I called customer service and they said they’d arrange for it to be delivered the following Monday. It did not arrive. The other furniture is great, but my daughter doesn’t have a bed.

September 2, 2025
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Reply from RC Willey - Boise

Hi Michael! I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.

Rated 5 out of 5 stars

Friendly but not aggressive sales people and great customer service!

We were helped by Gloria one time and Kyle the next in Boise and would work with either one again!

August 12, 2025
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Reply from RC Willey - Boise

Thank you so much for the 5-star review! We are so glad to hear that Gloria and Kyle both made sure you had an amazing experience both times. We can't wait to see you shop with us again soon!

Rated 5 out of 5 stars

I began my TV purchase Journey at RC…

I began my TV purchase Journey at RC Willey via phone & Salesmen Jeff Vargason answered my call. Technically proficient, attentive to my needs, Candid, no BS approach, answered every question without being condescending or short. Refreshing to say the least & very much appreciated. After careful research I was settled on the 85” TCL Top of the Line QM8 mini LED during the Labor Day sale for $2199 down from $3799. Jeff high lighted all features, we compared all of the rivals strength's & weaknesses. Post analysis per our Q&A session solidified my decision on the TCL. As a result, I told Jeff to place my order & put it on
my RC Willey 18 month 2% interest rate unheard of in today’s market. This transaction was conducted entirely over the phone. You can take their word to the bank period. Tier 1 Customer Service. Now onto the installation process. Forest & Jacob arrived to install our massive 85” TCL QM 8 mounting it 5’ in the above our fireplace in the Great room replacing our 75” Samsung being installed in our garage. Highly professional, efficient & extremely Technically proficient & patient to explain how to operate, navigate & maximize our viewing experiences with all of the features & capabilities of our new 9.2 Home Theater equipment. Executed flawlessly & an absolute pleasure to have in
Our Home. Forest also programmed my Sonos Headphones. Very much appreciated & valued by my Wife & myself. I then decided to upgrade our HVR / Home Video Reciever 9.2. Onkyo $ 1399 down from $ 1699. I Could not be Happier overall I rate RC Willey as a Tier 1 experience & highly recommend them for all of your needs. They are Rock Solid & and an absolute pleasure to deal with. I have taken the time to provide this in detail because in today’s market it is extremely rare & virtually impossible to find. People do not take the time to reward positive experiences & will take the time to defecate all over social Media when mistakes are made. As a single Small Business Owner / Operator I value RC Willey. Strong work Guys & Gals, keep up the Stellar work !!!!!! Cheers !!!!!! Best regards, Joe Dorack.

August 29, 2025
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Reply from RC Willey - Boise

Hi Joe! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I always get great service from Big O

I always get great service from Big O. Everything is explained & the price is fair. Thanks for all the years of great service Big O Meridian!!
Karen Nichols

September 2, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Tracy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Appliance delivery and install

The delivery crew was on time, friendly and very quick on install. They took very good care bringing in the appliances careful not to hit corners etc. Well done RC Willey

September 1, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Ken! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great shopping experience

Staff was very knowledgeable. Delivery was on time, and very fast/efficient.

September 2, 2025
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Reply from RC Willey - Boise

Hi Frank! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Poor/no communication on setup/delivery…

Poor/no communication on setup/delivery date.

August 23, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

We apologize for the frustration you have been experiencing with your most recent order.
Taking a look at your account, we do see that you have chosen for installation, which is handled by a third party company called Better Appliance Installs. We would recommend reaching out to our Meridian location and they will be able to get you their information to schedule your installation. You may reach our customer service at,
208-288-4100
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday

Thank you.

Rated 5 out of 5 stars

Great Experience every time

Every time we go it is a wonderful and enjoyable experience. It’s not an every month thing but maybe 5-6 times a year. From furniture to entertainment the staff is super friendly knowledgeable and helpful.

August 22, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great selection and easy on line…

Great selection and easy on line purchases

August 21, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow! Then another military discount applied. Couldn’t be happier with what they carry and customer service.

August 22, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your feedback on your overall experience and for choosing to shop at our Meridian location! Hope you love your dishwasher and that we see you again soon!

Rated 5 out of 5 stars

So far all good

The only thing I can comment on at this point is the ease of using their website to place an order. We will see how delivery goes.

August 17, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Jacquilyn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Bought a brand new Bosch 800 series…

Bought a brand new Bosch 800 series refrigerator in 2023 fall. Not even 2 years and the ice maker failed and has to be replaced. The original was delivered with a dent that they never responsed to the complaints.
This place is terrible, along with the quality of Bosch. Avoid the poor service along with cheap applainces.

August 18, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Rick, would you be willing to email us at customer.support@rcwilley.com with an order number or account number? We unfortunately could not locate a Bosch fridge in your purchase history based off the provided information. Thank you!

Rated 5 out of 5 stars

Super service in the store and at delivery!

The delivery was just as promised. The two delivery guys were super fun and the furniture was just perfect. Thanks so very much.

August 13, 2025
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Reply from RC Willey - Boise

Hi Melody! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing service from floor to delivery

Amazing service from floor to delivery! Always beyond pleased with the products and especially, the people….😊 Thank you RC Willey, for exceeding our expectations!

August 9, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I love this place

I love this place. It's not just any store, it's a city of design and dreams. I bought my house two years ago and furnished it with RC. Maggie's attention is brilliant and perfect. She's beautiful. Her red hair and style make your experience glamorous and fantastic.

August 2, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Delivery was friendly and prompt

July 28, 2025
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Reply from RC Willey - Boise

Hi Brittany! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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