RC Willey - Boise Reviews 

629
TrustScore 4.5 out of 5

4.3

3301 E Lanark St, 83642 Meridian, ID, US


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Rated 5 out of 5 stars

I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.

Company replied

Rated 5 out of 5 stars

Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.

Company replied

Rated 3 out of 5 stars

YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more

Company replied

Rated 5 out of 5 stars

Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.3

Excellent

TrustScore 4.5 out of 5

629 reviews

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4.3

All reviews

(629)

998 reviews in the last 12 months

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Rated 5 out of 5 stars

Always love going to RC'$

Always love going to RC'$. Staff is very friendly and I don't get real big pressure from the sale people which is good. Unlike when I visit a car dealership.

March 1, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 2 out of 5 stars

Frustrating day in Appliance dept

A scratch and dent room microwave inspected and tagged "good to go" was not functioning. Fortunately we plugged in and tested it on the bench before paying for it. Purchased an accessory oven rack that had been returned though store staff didn't know. We checked it on appliance before leaving store and found it was incorrect part in correct box. Cancelled sale immediately however (slow) customer service desk paperwork noted "nothing wrong-did not fit" so RC Willey and the next customer will get to experience the same problem again.

February 28, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback. Please call our Meridian store at 208-288-4100 if you need any assistance.

Rated 5 out of 5 stars

Scott Schaub was our salesman and he…

Scott Schaub was our salesman and he was awesome. So helpful and knew his stuff. Definitely would work with him again in the future!!!

February 23, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for your kind words for Scott, we are so glad to hear he made sure you had the best experience possible shopping with us!

Rated 5 out of 5 stars

Very professional & personable

Very professional & personable

February 25, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We are so glad to hear that our team was professional with you and that our team was very personable!

Rated 1 out of 5 stars

RC Wiley said they had my dishwasher in…

RC Wiley said they had my dishwasher in stock at the boise store, I bought it online, my contractor went to pick it up and it is in the SLC warehouse, so it messed up our timeline for replacement in our Airbnb and cost us money. Super frustrated, will not use RC wileys again.

February 25, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello Chance,
We apologize for the inconvenience with your order. However, our records do show that your dishwasher is ready for pickup at our Meridian store. We would recommend reaching out to our online help desk and they can assist you with any questions you may have.
You may reach them at,
(888)-584-5156
Mon-Sat
Option 1
7 AM - 9 PM MST

Thank you.

Rated 5 out of 5 stars

Love this furniture store

Love this furniture store. Great selection and awesome customer service.

February 14, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

It is yet to be determined

It is yet to be determined, I haven't received a delivery date yet? But I anticipate the experience will be great, as it has been in the past when we lived in Layton, Utah. Unfortunately, there isn't an RC Willey in Idaho Falls, ID.? It's not logical to travel to Boise, ID.?

February 21, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review, John! Even though you have yet to receive your order we do appreciate your support!

Rated 5 out of 5 stars

Very positive buying experience

There was a friendly person at the front of the store to direct us to the right area. Our sales associate, Dulce, was very helpful. The payment/cashier area was nice and not too busy. Our shipment was quick and they called to let us know when they were coming. The delivery people were very careful not to damage anything.

February 19, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Linda! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Friendly service

February 14, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We appreciate your support and are so glad you found our service to be very friendly. We hope to see you again soon!

Rated 5 out of 5 stars

So easy to order

So easy to order. Delivery was quick and respectful.

February 10, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Appliance Dept.

We recently purchased some new appliances for a real estate listing. Dave Brown in appliances is always incredibly helpful and knowledgeable. Great customer service and attention to details. Thank you!

February 6, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

We need another refrigerator for our…

We need another refrigerator for our garage. We got a great value at RC Willey. Bret did a great job of handling all the details. The frig was delivered quickly and on time as promised. Thank you Bret and the RC Willey crew!

February 4, 2025
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Carl! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Beautiful goods, great customer service.

They will make a custom piece and the turnaround in all parts of the process is quick. I love the quality of everything I have ordered. One issue I had was when trying to order an out of stock item on line, the web page for a request to notify me when the item was back in stock kept crashing. I just kept checking back until it came back in stock but it would have been easier if the notification process had worked.

February 7, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

19765 Stephan Gardner was very helpful…

19765 Stephan Gardner was very helpful and made our purchasing of furniture easy, even when we made changes to the order. I would recommend him to family and friends.

The installers for the TV did a great job.

My husband and I are very happy with our experience.

February 7, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Mathew and Veronica! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

No people involved

No people involved, I am sure all employees are very nice but EWW, NOT for me.

February 2, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your review.
We are glad you were able to find what your needed.

Rated 5 out of 5 stars

Salesman Brady Cabana made our purchase…

Salesman Brady Cabana made our purchase of kitchen appliances bundle very comfortable. He went above and beyond when I made a few changes to my order. He was always very helpful and pleasant, we were very impressed with his excellent service.

January 29, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Missy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Awesome service!

January 30, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We very much appreciate your support and are happy to hear that you had a great experience with our service! Hope to see you shop with us again soon!

Rated 5 out of 5 stars

Great customer service

We’ve been customers for 30 years. We keep coming back for the great customer service. Thank you.

January 27, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Terry! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 3 out of 5 stars

We bought a signature suite for our…

We bought a signature suite for our kitchen and the hood came damaged. We contacted our salesperson right away and we have yet to receive our new one to replace the damaged one that is still in the box in our garage. It has been 2 months.

January 25, 2025
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for reaching out to us.
Your hood is a special order item and those take 6-8 weeks to get in.
We do show you have a delivery scheduled for 1-28-2025.
Please call your salesman at the Meridian store for further updates.
The store number is 208-288-4100, and their hours are M-Sat 10am - 8pm.

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