I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I love RC Willeys, very welcoming, exceptional quality, staff is very knowledgeable and helpful, customer service is excellent. Can't say enough. Can't wait for the Idaho Falls Store to open.
Company replied
Delivery was on time and TV setup (wall mount 83 OLED TV) was first class. Jacob is very competent, highly recommend using RC Willey for TV delivery and installation.
Company replied
YOUR SALES DEPT HAS NOT DONE THE WORK CORRECTLY. THE SALES PERSON HAS NOT SHOWN ANY PROPFESSIONALCONCERN. HE DID NOT CARE TO SEE THE FINAL INSTALLMENT WORK QUALITY. WHAT WAS HIS OBLIGATION TO SEE TH... See more
Company replied
Customer service was very friendly and professional in the ease of ordering online for the delivery straight from the manufacturer was very simple by choosing web exclusive items. RC Willey has furnis... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Written by the company

Affordable furniture, appliances, and electronics since 1932
3301 E Lanark St, 83642, Meridian, ID, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always love going to RC'$. Staff is very friendly and I don't get real big pressure from the sale people which is good. Unlike when I visit a car dealership.

Reply from RC Willey - Boise
A scratch and dent room microwave inspected and tagged "good to go" was not functioning. Fortunately we plugged in and tested it on the bench before paying for it. Purchased an accessory oven rack that had been returned though store staff didn't know. We checked it on appliance before leaving store and found it was incorrect part in correct box. Cancelled sale immediately however (slow) customer service desk paperwork noted "nothing wrong-did not fit" so RC Willey and the next customer will get to experience the same problem again.

Reply from RC Willey - Boise
Scott Schaub was our salesman and he was awesome. So helpful and knew his stuff. Definitely would work with him again in the future!!!

Reply from RC Willey - Boise

Reply from RC Willey - Boise
RC Wiley said they had my dishwasher in stock at the boise store, I bought it online, my contractor went to pick it up and it is in the SLC warehouse, so it messed up our timeline for replacement in our Airbnb and cost us money. Super frustrated, will not use RC wileys again.

Reply from RC Willey - Boise
Love this furniture store. Great selection and awesome customer service.

Reply from RC Willey - Boise
It is yet to be determined, I haven't received a delivery date yet? But I anticipate the experience will be great, as it has been in the past when we lived in Layton, Utah. Unfortunately, there isn't an RC Willey in Idaho Falls, ID.? It's not logical to travel to Boise, ID.?

Reply from RC Willey - Boise
There was a friendly person at the front of the store to direct us to the right area. Our sales associate, Dulce, was very helpful. The payment/cashier area was nice and not too busy. Our shipment was quick and they called to let us know when they were coming. The delivery people were very careful not to damage anything.

Reply from RC Willey - Boise

Reply from RC Willey - Boise
We recently purchased some new appliances for a real estate listing. Dave Brown in appliances is always incredibly helpful and knowledgeable. Great customer service and attention to details. Thank you!

Reply from RC Willey - Boise
We need another refrigerator for our garage. We got a great value at RC Willey. Bret did a great job of handling all the details. The frig was delivered quickly and on time as promised. Thank you Bret and the RC Willey crew!

Reply from RC Willey - Boise
They will make a custom piece and the turnaround in all parts of the process is quick. I love the quality of everything I have ordered. One issue I had was when trying to order an out of stock item on line, the web page for a request to notify me when the item was back in stock kept crashing. I just kept checking back until it came back in stock but it would have been easier if the notification process had worked.

Reply from RC Willey - Boise
19765 Stephan Gardner was very helpful and made our purchasing of furniture easy, even when we made changes to the order. I would recommend him to family and friends.
The installers for the TV did a great job.
My husband and I are very happy with our experience.

Reply from RC Willey - Boise
No people involved, I am sure all employees are very nice but EWW, NOT for me.

Reply from RC Willey - Boise
Salesman Brady Cabana made our purchase of kitchen appliances bundle very comfortable. He went above and beyond when I made a few changes to my order. He was always very helpful and pleasant, we were very impressed with his excellent service.

Reply from RC Willey - Boise
Both the salesman & the installer were professional & efficient.

Reply from RC Willey - Boise
We’ve been customers for 30 years. We keep coming back for the great customer service. Thank you.

Reply from RC Willey - Boise
We bought a signature suite for our kitchen and the hood came damaged. We contacted our salesperson right away and we have yet to receive our new one to replace the damaged one that is still in the box in our garage. It has been 2 months.

Reply from RC Willey - Boise
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.