RC Willey - Boise Reviews 

Great price on furniture and on time delivery :-)

You took my money on 5/13/25 and I have yet to be contacted for a delivery date. You were to contact me within 2 days.

I love buying furniture from RC Willey! The sales associates are always super helpful and the quality of furniture at RC Willey is always great and reliable. I know that every time I buy something from this store, I won’t be disappointed. We’ve been RC Willey customers for over a decade!

Tracie was and is absolutely amazing. I recommend everyone use her to make any flooring decisions.

in 2020 I got a mattress and love seat at a RC Willey . A different store , but a big impression . RC Willey Is a brand to trust, and return to again and again .

I came in for a gift card. The 2 ladies at the counter were clearly unfamiliar with the process to sell one. As the girl who was primarily working on mine was on her computer, she kept pulling her cell phone out under her desk and looking at it and responding to texts instead of focusing on my transaction. Then when she gave me my receipt and handed me the card, I asked her how the recipient would use it because she hadn't entered anything about the card anywhere...She ended up taking it back to the back office where someone supposedly did something although I have no proof...only my personal receipt. If I hadn't asked her if she had actually put the funds on the card, I would have handed a piece of plastic to my recipient with nothing loaded on it. I still feel like I need to call the number on the back of the card to see if has a balance but it wants me to remove the sticker on the back which will make the recipient think the card has already been used. Very disappointed.

The opportunity to exchange a piece of furniture that was delivered by you, and found with obvious damage somewhere in transit was disappointing. Calling The customer service representative was pleasant, but waiting for the que to reach me was not.
Delivery service is really nice, but waiting two to three weeks until it can be delivered isn’t so nice.

Sofa came earlier than we thought…..which actually made the arrival perfect for our move. Delivery was very early in the morning…exactly the time they told us. Two very very nice young gentlemen…very friendly and made the task seem very simple !

The sales person Jeff Vargason was very helpful and
knowledgeable about both products my wife and I bought.

Been looking online at a drop leaf 🍃 table and nice chair. Online went so smoothly, it’s harder to get a meal delivered than my table & chair. 😊

Great. Good company

Thank you for our patio furniture. The quality is what we were looking for. Delivery was just as promised!
Great job guys,
Glen & Linda

Great customer service. She was knowledgeable and very helpful. She answered all of my questions and really took her time to help out.

I have bought all of my major appliances at RC Willey. I won’t go anywhere else. Their financing plans are wonderful. Salespeople are very polite and helpful and the choices they offer at their stores and online are great. Plus, there are always things on on sale!

I do like the website. And there credit program. Also, blue rewards is cool.

What I don't like. Is the cost of products they are selling. Double or even triple the price. Rarely their "clearance sale" is definitely not a sale. But the asking price new at other stores or its manufacturer.

I also have beef with most of there Products quality. We bought bedding for $400. The blanket fell apart in a couple of weeks. and fabric balling up.
A rocking cradle around $190. That was poorly made. And possibly dangerous for an infant. "product discontinued". A bar cabinet. For around $340. Which i am looking at right now. And the top is sloping in the middle. Instead of a flat surface.
Just asking too much for junk. I could get off of amazon for $50.

Rc Willey does sale some good furniture. But your paying for it. A small solid bed night stand we bought was around $400 it think. But was actually wood. But not much to look at for that price. Lol Rc Willey sales alot of poorly made furniture. That is made in China. And is something you can find at walmart. Pressed wood and glue for $50. Not $400.

Oh and the couch i am sitting on. For $600ish. The springs are poking out and seats sunk in. Couch is in good condition. Couple years old. But again. Poorly made. Like I said. They have an awesome program for customers. But, we won't buy furniture or bedding from them anymore. And we will only purchase the electronics from them. Cause we can get it on credit. Granted, they ask more than any other store.
more I think about it. It's like a modern day LOAN SHARK. Lol I am in debt with defective furniture and dissolved bedding.

Andrew is very helpful and knowledgeable about TVs.

Was looking for a stationary bike so looked on website to see what I might find in store. I found just what I was looking for at a very huge bargain price and bought it online. The next morning I got a phone call to schedule for delivery and assembly which will be this Friday.

Brooke S. has been a joy to work with! She is very responsive to our emails each time we need an appliance. This helps streamline the ordering and payment process for us which is a huge factor in us trusting RC Willey with future orders. Thank You!

The sales representative forgot to send our order in, thus delaying the installation of the carpet that we thought we purchased. Had my wife not called the store about this, we still would not have known this