Regular RC willey customers for 30+ years. Unexpectedly, we needed to find a washer to replace ours. Got online and found the exact upgaded brand and size we we were looking for that matches the dryer... See more
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See what reviewers are saying
We put some new tires on my daughter's car. RC Willeys is our financial go to for our financial needs. They have the best interest rates and so easy to deal with. Thank you
I feel like I received a good product at a fair price. I was very happy with my furniture and it matched my room, just as I had hoped it would. Only downside was a kind of a long wait at will call w... See more
Company replied
I had such an amazing experience for my first time using RC Willey. My dishwasher died and I would've had to wait a couple days to pick it up. I called to see if there was a chance that I could pick... See more
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Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
256 S 5500 W, 84104, Salt Lake City, UT, United States
- 801-596-6950
4.2
Great
150 reviews
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Love the Greeter at the front door
Love the Greeter at the front door. That always makes me feel welcome. Buying appliances online and picking up at the IDC was effortless. Will definitely shop that way again. The prices seemed comparable to other places, such as Home Depot, Lowes and Best Buy, but the free gift was a plus.
August 5, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for your feedback on your overall experience and for choosing to shop with us! Hope you have a great Monday and that we see you again soon!
Reply from RC Willey - Intermountain Distribution Center
Hi John! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Delivery Is awful
I have always been loyal to RCWilley but my last few experiences have caused me to rethink my loyalty to this company. My experience today pretty much has made my think that the next time I make a purchase I will use another company. I ordered a bedroom set several weeks ago and it was supposed to be delivered today by 3:45. I received a call 2 hours later that I would not be getting my delivery today after all and I would have to reschedule. ThIs is unacceptable. I scheduled this delivery weeks ago and now have to wait longer. RC Willey’s delivery department is awful. They need to be more realistic with there scheduling. They are always late unless you are early in the day and then cancelled at the last minute. Unbelievable. My last delivery was not much better. The delivery man refused to put my sectional together claiming they don’t do that on carpet. I let that one slide but now I am convinced it is time to try another company for my future purchases
July 8, 2023
Unprompted review
Reply from RC Willey - Intermountain Distribution Center
Hi Janette! Please email us at customer.support@rcwilley.com with your order number, phone number, or account number so we can look into this for you.
Right refrigerator, great price!
We found the right refrigerator on RC Willey's site. The price was great and RC Willey paid the sales tax! I was only at the warehouse a few minutes when a cheerful employee wheeled it out and put it in my truck with a smile. It was a great experience from start to finish.
If I could offer a suggestion it would be more delivery options, especially for those of us outside the Salt Lake valley. I can wait for a dryer but when the fridge goes in July you need it fast. The first date open was over three weeks out and at a delivery cost of almost $500. So a couple of old folks spent two hot July days wrestling the old one out and the new one it. Ouch.
July 5, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the thoughtful 5-Star review, we greatly appreciate the positive rating, and we appreciate the feedback in regard to more delivery options, we will pass this along internally. thank you for choosing RC Willey and have a wonderful day!
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5-Star review, we greatly appreciate the positive rating and we hope you have a wonderful day!
We had a fairly dramatic dryer failure…
We had a fairly dramatic dryer failure on a Friday late afternoon. Ended up needing to pick up a new dryer and we're able to do it in a matter of just over an hour. They were super helpful getting it to fit into our van, nice and secure too.
May 26, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the thoughtful 5-Star review, we are happy to hear we could provide help to you during what could be a really stressful time for someone and that we were able to do it quickly. we greatly appreciate the positive rating and we hope you have a great day!
Good quality and fast pick up product .
May 20, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
RCWILLEY (included Becky-warranty
RCWILLEY (included Becky-warranty, buyer & Angel in sales) were all excellent in helping me with replacement of my LED TV. Many thanks to the fine individuals at RCWILLEY!
May 5, 2023
Unprompted review
Reply from RC Willey - Intermountain Distribution Center
Thank you for the thoughtful 5-Star review, we greatly appreciate the positive rating and kind words and we hope you have a wonderful day!
Reply from RC Willey - Intermountain Distribution Center
Mark thank you for your feedback! Hopefully your experience as a customer as a good one and that you continue to shop with us! Have a good week
Reply from RC Willey - Intermountain Distribution Center
Hi RA! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Good tracking and careful delivery
Good tracking and careful delivery. Love the chair!
February 25, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the thoughtful 5-Star review, we greatly appreciate the positive rating and we hope you have a wonderful day!
Reply from RC Willey - Intermountain Distribution Center
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
great service
February 20, 2023
Reply from RC Willey - Intermountain Distribution Center
Hi Kenneth! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5-Star review, we appreciate the positive rating and we hope you have a wonderful day
Unproductive card verification process
I had an overall positive experience up until when I arrived at the distribution center to pick up the order. I did not have my wife's credit card in my possession so I was asked to call a help line to have my wife verify her card and purchase. After spending over 15 minutes on hold, we each spoke to someone that was completely unable to assist us. Through 20 minutes of frustration and no resolve, we canceled the original purchase using my wife's card. Instead we used my debit card in my possession to prevent having another long, possibly unproductive conversation. My wife and I considered canceling the entire purchase over the matter.
February 14, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the review and feedback on your experience, we apologize that it had been a negative and inconvenient experience and that you had to jump through so many hoops in order to complete your purchase, we will be passing along this feedback to help improve the shopping experience, if there's anything additional we can help you resolve please reach out to us at customer.support@rcwiley.com
The whole experience through ordering…
The whole experience through ordering online, the follow up texts and calls were very helpful. The delivery people were efficient in putting the stationary bike together. The review would have been a five star, but the bike monitor came with a crack on the outside of the viewer. So we’ll have to go through the process again for a return.
February 4, 2023
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 4 star review.
I am sorry for the problems with your bike.
I do see we have an exchange setup for you. If you run into any other problems, please call us.
Reply from RC Willey - Intermountain Distribution Center
Thank you for the thoughtful 5-Star review, we appreciate the kind words and the positive rating, thank you for shopping at RC Willey and have a wonderful day
Good product, good price.
I feel like I received a good product at a fair price. I was very happy with my furniture and it matched my room, just as I had hoped it would. Only downside was a kind of a long wait at will call when they didn't appear to be busy at all. Still, the experience was pretty good and the staff was friendly,
December 28, 2022
Reply from RC Willey - Intermountain Distribution Center
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Friendly service and extremely fast and…
Friendly service and extremely fast and efficient.
December 23, 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We look forward to seeing you again soon.
Have a great holiday season.
Great Xmas Eve shopping experience
Called ahead as suggested for pick up, almost zero wait time on Xmas Eve, pretty amazing. The gal at the desk remembered my call and made sure it was ready.
December 24, 2022
Reply from RC Willey - Intermountain Distribution Center
Thank you for the 5 star review.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We look forward to seeing you again soon.
Have a great holiday season.
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