RC Willey - LaytonReviews 

327
TrustScore 4.5 out of 5

4.3

2205 N 1400 W, 84041 Layton, UT, US


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Rated 5 out of 5 stars

My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more

Company replied

Rated 5 out of 5 stars

My whole house is RC Willey furniture. I have appreciated your sales associates and the ease of ordering online and the delivery. I use the store in Layton Utah!!

Company replied

Rated 1 out of 5 stars

after spending 3000 dollars and took some items home, my wife who is brown Complected"was told to take each item out of her bag and show the receipt. I will never buy from RC Willey ever again. Tha... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an exceptional experience with Kirk at RC Willey. His professionalism, communication, and genuine kindness truly stood out from start to finish. In a time when great customer service... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

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4.3

All reviews

(327)

975 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service service added a second…

Great customer service added a second account went smoothly readjusted my payment for me. 🎚️

November 14, 2025
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Scott, thank you so much for the 5-star review! We are so glad to hear that our team was able to assist you with your account. We are always here to help if you need it!

Rated 1 out of 5 stars

Delivered my new fridge and brought the…

Delivered my new fridge and brought the wrong handles. Still waiting for new handles.

November 7, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Jesse! I apologize for the inconvenience and frustration you have experienced. Please call our customer service at 801-596-6950 for assistance with your order and to discuss your options.

Rated 5 out of 5 stars

Excellent service by the Will Call team…

Excellent service by the Will Call team at the Layton, UT location. Very quick and easy pick up.

November 11, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Wes! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Installer’s were very nice

Installer’s were very nice. On time and did not damage our newly painted walls and trim.
Excellent work.

November 11, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Scott! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Carpet

We recently bought carpet for our basement. It was quality material, great service, and a wonderful price.

November 11, 2025
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Reply from RC Willey - Layton

Hi Lee! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Sales people were helpful &…

Sales people were helpful & knowledgable.

November 4, 2025
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Reply from RC Willey - Layton

Ann, thank you for recognizing our sales team for their helpfulness. We are happy to hear that our team was able to assist you with any questions you had, and we hope that you enjoy your new furniture!

Rated 4 out of 5 stars

Everything RC Willey did was great

Everything RC Willey did was great. Some of the subs could have been better.

November 4, 2025
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Reply from RC Willey - Layton

Thank you for your feedback on your overall experience and for choosing to shop at our Layton location! Hope you have a great rest of your week and that we see you again soon

Rated 5 out of 5 stars

My last purchase was a refrigerator…

My last purchase was a refrigerator which I ordered online. One of the salesperson Kyle Hensley was extremely helpful through the process and follow up on my order to make sure everything was correct. He went out of his way to ensure my delivery was as quick as possible.

October 28, 2025
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Reply from RC Willey - Layton

Hi Dan! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Carpet purchase

We worked with Kim Peterson in the carpet department. She was great to work with.

October 9, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Ormond! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Love RC Willey’s

Love RC Willey’s. Thank you for being partners with Big O Tires.

October 16, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you, Belinda, for the kind words! We are glad to be proud partners with Big O Tires and are happy to see you shop with us!

Rated 5 out of 5 stars

On line purchase and store pickup

Positive experience all the way - from the website selection and purchase experience to the great staff at aLayton Will Call.

October 14, 2025
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Reply from RC Willey - Layton

Hi Fred! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Randy West is a great salesman.

Randy West is a great salesman and know the business. Everything was perfect on the install and we are very happy.

October 13, 2025
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Reply from RC Willey - Layton

Hi Mark! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Easy to use

Easy to use and all the information about cost, tax and shipping or delivery are easy to understand and find, i used the website and that's what I'm reviewing

October 12, 2025
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Reply from RC Willey - Layton

Thank you for your feedback on our website and for choosing to shop with us! Hope you have a great rest of your week and that we see you again soon!

Rated 3 out of 5 stars

Poor installation

the delivery guys were very good and polite. BUT, when the refrigerator was slid back to wall the water line go pinched and no water was flowing after the initial test. I filled 1/2 a glass when installer were here and the refrig was not slide back yet. Once refrig was slid back the water feed line got pinched and no water would flow. Yes I had to slide the refrig back out and run water line as to not be pinched when frig slid back. Very disappointed with RC Willey. I call talking to a customer service rep who was not only very curd but had no solutions other than bring a new frig out and exchange. Seems to me with all the installations RC Willeys would have a rapid response team to follow up with customers when issues arise. Very disappointed! VERY

October 4, 2025
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Reply from RC Willey - Layton

Hi Russell! I apologize for the inconvenience and frustration you have experienced. We are happy to hear that you were able to get your waterline sorted. Please call our customer service at 801-596-6950 if you need any other assistance.

Rated 5 out of 5 stars

Simple order

they received and acknowledge the order quickly. It was setup at will call in Layton on a certain day...i called to confirm they were ready...when I arrived I called and they came out verified it was me...and loaded it in my truck for me...Awesome Customer Service ...I signed for it after being verified via ID...and was on my way home. Thank you...one of the reasons I am a faithful customer. I appreciate the staff and the knowledge of the products they sell and the Inquiry to want I want or like and offer suggestions that match...not trying to pressure sell...I appreciate that. Thanks so much

September 29, 2025
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Reply from RC Willey - Layton

Hi James! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Kaybree Hemler

Kaybree Hemler, salesperson, was attentive and responsive which was a definite improvement after numerous attempts to purchase this item online.

The online option would not allow for free delivery, kept inserting the two paid delivery options. This happened to Kaybree also.

We are longtime customers of RC Willeys who are not happy with the fee for delivery push.
*********
Obviously, this bot was not listening...soooo missed my point of objecting to RC Willeys attempting to force their delivery for an exorbitant fee on customers. I do not plan to patronize RC Willeys any time soon. Charlene A

August 28, 2025
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Charlene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 4 out of 5 stars

Only problem is that delivery is two…

Only problem is that delivery is two weeks out while app said it was in stock

August 31, 2025
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you for the 4-star review Kathryn! Looking at your order it does appear that that item is in stock, however we have to transfer it over from our warehouse to get it delivered to you. We appreciate your patience while we work to get this product to you as quickly as we can!

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