My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more
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My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more
Company replied
My whole house is RC Willey furniture. I have appreciated your sales associates and the ease of ordering online and the delivery. I use the store in Layton Utah!!
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after spending 3000 dollars and took some items home, my wife who is brown Complected"was told to take each item out of her bag and show the receipt. I will never buy from RC Willey ever again. Tha... See more
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⭐⭐⭐⭐⭐ I had an exceptional experience with Kirk at RC Willey. His professionalism, communication, and genuine kindness truly stood out from start to finish. In a time when great customer service... See more
Company replied
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
2205 N 1400 W, 84041, Layton, UT, United States
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Walk in the store with one thing in mind. My son has been in and checked out a couch, I am going to buy it if I like it also. 30 people you see when you walk in are all employees, all sitting on the furniture with their phones out staring at the screen. I get to the couch to look at it and there are two ladies with RC Willey badges on sitting on the couch I came in to look at and they just don't get it in their head that I am trying to buy the thing so get out of the way . Can't get to the tag to compare to the ad for the couch.
I head for the door and my son says come on dad because i got pissed. I blew up and started yelling about being a customer and I can't get to what I came in for because they won't pay attention to customers. I am at the door to walk out and I see someone go over to the ladies and wake them up enough to get OFF THE COUCH I want to see so I go back to check it out.
I bought it and it went well after that but still mad that I had to make a scene to get someone who is there making a living off the customer to wake up and pay attention.

Reply from RC Willey - Layton
The timing was great. The delivery guy was very informative. Double checked to make sure everything was working correctly before leaving and that I was completely 100% satisfied before he walked out the door.

Reply from RC Willey - Layton
Contractor scratched railing floor board. RC says they area not responsible. I need to deal with contractor. When does anyone take responsibility??

Reply from RC Willey - Layton
RC Willeys did a great job. My online order was sent out to the people that delivered it very quickly.

Reply from RC Willey - Layton
Shipment was incorrect even after several verifications.

Reply from RC Willey - Layton
Excellent customer service, will definitely shop here again

Reply from RC Willey - Layton
I’ve been shopping at RC Willey for almost 30 years. I love RC Willey! I’ve never had a bad experience. They have quality furniture, a large variety of things to choose from and pleasant staff. The Layton store is beautiful.

Reply from RC Willey - Layton
Shopping with you for appliances and furniture so far has made things very easy. Loving every piece as it arrives.

Reply from RC Willey - Layton
I loved that I could order some things on cyber Monday but when I saw a lamp I wanted, the website said 'available in store'. I am not able to go in the store so I will miss out.

Reply from RC Willey - Layton
Wanted a chest freezer and went to checkout prices and get a quote in October. The freezer was $599.
Decided we would wait until Black Friday to see if we could get it on a sale. When we looked on Black Friday the price was raised to $799 and it was on "sale" for $599.
Not impressed.

Reply from RC Willey - Layton
They should reduce the used returned furniture for 50%. It comes back damaged. Plus why not free delivery in local area?

Reply from RC Willey - Layton
Sad that we had to get it online so we didn’t get the free gift that was being offered despite actually ordering it from the store!

Reply from RC Willey - Layton
The employees explained everything to us about the tech devices and were very nice and answered our questions.

Reply from RC Willey - Layton
We have had our freezer for one week and already there is frost accumulating on the inside of a frost-free freezer. Upon closer inspection, there is a ding on the front bottom panel, as well as a larger dent on the side of the door. We think that whatever happened, especially with the dent on the side of the door, is not allowing it to seal properly and so the frost/ice is happening on the inside.

Reply from RC Willey - Layton
Mostly positive experience - more in-store options on bunk beds would be helpful; it seemed like there were only low-end, cheap options or high-end, more expensive options - we had to go on to RC Willey.com to find an intermediate option.

Reply from RC Willey - Layton
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