RC Willey - LaytonReviews 

327
TrustScore 4.5 out of 5

4.3

2205 N 1400 W, 84041 Layton, UT, US


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Rated 5 out of 5 stars

My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... See more

Company replied

Rated 5 out of 5 stars

My whole house is RC Willey furniture. I have appreciated your sales associates and the ease of ordering online and the delivery. I use the store in Layton Utah!!

Company replied

Rated 1 out of 5 stars

after spending 3000 dollars and took some items home, my wife who is brown Complected"was told to take each item out of her bag and show the receipt. I will never buy from RC Willey ever again. Tha... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an exceptional experience with Kirk at RC Willey. His professionalism, communication, and genuine kindness truly stood out from start to finish. In a time when great customer service... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

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4.3

All reviews

(327)

980 reviews in the last 12 months

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Rated 1 out of 5 stars

They were installing carpet

They were installing carpet. The first time they brought wrong carpet and than came back another day having cut the piece too short. Now they have to reorder

October 22, 2024
RC Willey - Layton logo

Reply from RC Willey - Layton

I apologize for the inconvenience you have experienced. Please call our Layton store at 801-774-2800 to speak with the flooring department for assistance with your order.

Rated 5 out of 5 stars

Carpet Sales Guy - Randy West is excellent

Carpet Sales Guy, Randy West, was excellent! Really knew his stuff and was patient in helping us select our carpet.

October 21, 2024
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Reply from RC Willey - Layton

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Purchase and Delivery of New Gas Dryer

We purchased a new gas dryer at a great value. The dryer was delivered within a few days. R.C. Willey installed the new dryer and hauled away the old dryer for a very fair price. Great service!

September 26, 2024
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Reply from RC Willey - Layton

Thank you for your review.
We are glad everything went well with your recent order.

Rated 3 out of 5 stars

put off, delayI still have not received my…

I still have not received my dishwasher, and the delivery has been passed on from one entity to another, and it will be next week before I receive it

October 15, 2024
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Reply from RC Willey - Layton

James,
Thank you for reaching out to us.
We apologize for the inconvenience with the delivery and install of your dishwasher.
Please call the help desk team at 888-584-5156 option 1, and they can get you the most recent information on your install.

Their hours are M - Sat 7am – 9pm MST.

Rated 5 out of 5 stars

I was able to purchase a tv stand by…

I was able to purchase a tv stand by phone with a salesman I had met several days before while at the store. He gave me his business card with his cell phone number on it. I called him from home and he was out running errands on his day off. He took all the information and sent it to the store. All I had to do was go to the store to verify the purchase. When I got to the store I was even able to buy a non-stick fry pan for only $6. Now this is what I call "CUSTOMER SERVICE!!"

October 10, 2024
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Reply from RC Willey - Layton

Hi Papa! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The delivery guys were so kind and did…

The delivery guys were so kind and did with working with when we had to find another way to get my appliance through the door.

October 10, 2024
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Daniela thank you for your feedback on your delivery experience and for choosing to shop at our Layton location! Hope you have a great rest of your week and that we see you again soon!

Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt, pleasant, and helpful.

September 30, 2024
RC Willey - Layton logo

Reply from RC Willey - Layton

Richard,
Thank you for your review.
We are glad your delivery went well.

Rated 5 out of 5 stars

Very good customer service

I have a rental condo, and purchased a dishwasher and had 2 delivered with factory issues, Kirsten from Layton RC Willey got involved and turned a mess in a happy ending !
Kirsten thank you so much for your 5 star plus
service and making my renters very happy !
Rc Willey is very fortunate to have you has a valued employee, thank you again Jim W 😊

October 1, 2024
Unprompted review
RC Willey - Layton logo

Reply from RC Willey - Layton

Jim,
Thank you for your review.
We are glad Kirsten was able to help you get your problems solved.
We look forward to seeing you again soon.

Rated 1 out of 5 stars

We ordered a new dishwasher to match…

We ordered a new dishwasher to match the refrigerator and wall oven we purchased. The dishwasher was shown as in stock. We set up a delivery date and the day before, the warehouse called and said they did not have one and it would be 2 weeks for delivery. We have been washing dishes by hand.

We bought this dishwasher because it was in stock. We had other vendors that we could have purchased from.

September 24, 2024
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Reply from RC Willey - Layton

I apologize for the inconvenience and frustration you have experienced. Please call our Layton store at 801-774-2800 to speak with your salesperson for assistance with your order.

Rated 2 out of 5 stars

Our carpet looks like two halves it’s…

Our carpet looks like two halves it’s not the same shade on each side of the seam.

September 23, 2024
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Reply from RC Willey - Layton

Hi Kevin! I apologize for the inconvenience you have experienced. Please call our Layton store at 801-774-2800 to speak with the flooring department for assistance with your carpet.

Rated 5 out of 5 stars

I absolutely love RC Willey and have…

I absolutely love RC Willey and have shopped there for many many years. Easy online orders. Convenient payment plans on top quality products.

September 18, 2024
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Reply from RC Willey - Layton

Dennis thank you for your feedback and for choosing to shop at our Layton location! Hope you have a great rest of your week and that we see you again soon!

Rated 5 out of 5 stars

Craig at the Layton store

Craig at the Layton store, really helped me with my purchase of a Frigidaire fridge.

September 9, 2024
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Reply from RC Willey - Layton

Hi Doug! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Customer service was outstanding

Customer service was outstanding. He went out of his was to help me.

September 6, 2024
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Reply from RC Willey - Layton

Hi Dutchmn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Always happy with RC Willey

Brendon was polite and well spoken, and clearly explained my credit on my account from a warranty. We have used RC Willey since the early 1980’s and have always been satisfied. Thanks!

September 5, 2024
RC Willey - Layton logo

Reply from RC Willey - Layton

Thank you for the 5-star review.

We appreciate your feedback and are glad Brendon did a great job for you.

Rated 5 out of 5 stars

Quick and easy service.

Easy to check that my purchase was in Layton location. Once we got there, it only took a 10 minute wait to get the mattress and went home.

September 4, 2024
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Reply from RC Willey - Layton

Zee,
Thank you for your 5-star review.
We are glad your pickup went well and look forward to seeing you again soon.

Rated 5 out of 5 stars

Great store great people

🎶Keep on rocking’ in the free world!!! 🎵🎶. Love RC Willey

September 3, 2024
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The wait Tim on the phone was 35…

The wait Tim on the phone was 35 minutes but other than that everything was great!

August 23, 2024
RC Willey - Layton logo

Reply from RC Willey - Layton

Hi Peggy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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