RC Willey was quick to honor my request for a gift card for half the balance of our refrigerator's extended warranty cost that we bought, since we made no claims against the warranty during the first... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a wonderful experience at RC Willey. Everyone I interacted with was outstanding, from the salespeople to the checkout counter staff, customer pick-up team, and the person who helped load my ta... See more
Company replied
I have to begin by saying I hate shopping for furniture because the sales people usually don't listen to us about our style or what we're looking for, but today Vic changed my mind by actively listen... See more
Company replied
We were shopping for a new couch. We were greeted when we walked in the store, then given lots of space to browse and try different living room sets. No pressure. There were staff walking by interm... See more
Company replied
Company details
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Contact info
6636 Lonetree Blvd, 95765, Rocklin, CA, United States
- 9167702400
4.1
Great
311 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ronnie helped us with a bedroom set and…
Ronnie helped us with a bedroom set and was very helpful nd patient.
January 25, 2025
Unprompted review
Reply from RC Willey - Rocklin
Hi Darin! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Delivered my sofa forgot to bring me a…
Delivered my sofa forgot to bring me a power cord called Customer service worked on trying to get it didn’t hear anything back from for a few days called them. Had customer service be very rude and wouldn’t let me talk to a supervisor or manager of the store ended up calling Utah and some really nice lady in Utah helped me. Took another week and said they will deliver a couch to me a brand new couch with a power cord so when they came to deliver the couch no power cord. delivery driver went out to the truck found the power cord hooked up, so who knows if it’s the right power cord but I have a power cord then proceeded to call customer service back again to talk to supervisor about compensation because the service was so bad and then being rude and I bought the couch In December . Their customer service here iRocklin California is so bad.
January 17, 2025
Reply from RC Willey - Rocklin
Thank you for the feedback, We apologize your experience with our Rocklin stores customer service was not the best, We understand when calling in to us and not getting the help you need right away is frustrating. We are happy to hear that we were able to get you your power cord for your couch, and looking at your account it appears you were given an allowance for the inconvenience.
If you do require any additional assistance, we would recommend pairing with your sales rep that helped sell you your couch, and they will be able to assist you with your needs. You may reach him at,
916-770-2400
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
Our installation went smooth & David &…
Our installation went smooth & David & his guys did an excellent job!! We love our new Karastan Kashmer Carpet & upgraded pad feels so soft & plush! Thanks to Adam in sales was very professional and kept me updated on everything!
January 12, 2025
Unprompted review
Reply from RC Willey - Rocklin
Thank you so much, Cathie, for the 5-stars and the kind words for our installation team. We are glad to hear that you love the new carpet! Hope to see you again soon!
It’s so easy to find things online and…
It’s so easy to find things online and order.
January 15, 2025
Reply from RC Willey - Rocklin
Thank you for your review.
We are glad your online experience was a positive one.
Very friendly and prompt service
Very friendly and prompt service! Much appreciated!
January 14, 2025
Unprompted review
Reply from RC Willey - Rocklin
Hi Jenna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always great customer service from…
Always great customer service from every employee!
January 6, 2025
Reply from RC Willey - Rocklin
Thank you for your review.
We are glad the team took good care of you.
The customer service was excellent
The customer service was excellent. The gentleman that helped was efficient, courteous and knowledgeable.
January 5, 2025
Reply from RC Willey - Rocklin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Lazy Boy power love seat
Got the right price and had delivery date and time set. The delivery truck broke down and they kept me informed all day about the delivery status. Once on the road again the guys gave me a call and got my delivery here. They had to take a power loveseat upstairs and did a great job.
January 2, 2025
Reply from RC Willey - Rocklin
Thank you so much for the 5-star review! We very much appreciate your patience while we get our trucks delivery back on track. We are very happy to hear they were able to make it to you and kept you informed. Hope you enjoy the new loveseat!
Perfect delivery …
The delivery was on time and the gentleman were very professional. They placed my order in the garage and made sure everything was okay. I appreciate the time and effort.
December 23, 2024
Reply from RC Willey - Rocklin
Thank you for your feedback on your delivery and overall experience with us! Hope you have a great holiday season and that we see you again soon!
Reliable partner
Staff is helpful, knowledgeable and professional. Straightforward company to work with that I feel I can trust.
December 2, 2024
Reply from RC Willey - Rocklin
Thank you for your review.
We are glad everything went well with your recent order.
Great service
Great service, my sales associate Jesse was very helpful and informative through the whole process, delivery this week before Christmas was running late but they did a great job and love my couch. All in all a very good experience.
December 17, 2024
Unprompted review
Reply from RC Willey - Rocklin
Thank you, Sarah, for the 5-star review. Happy to hear Jesse was so helpful and informative with getting you your delivery just in time for the holidays! Hope you enjoy your new couch.
Reply from RC Willey - Rocklin
Thank you for your 5-star review, Patrick!
We are happy that our team was able to help you make a speedy transaction with your purchase!
Hope you enjoy your new furniture!
Great customer service with James in appliances
James made our purchase super easy. We knew what we wanted, he checked on the inventory at the distribution center, ordered and sent us directions to the distribution center. Picked up the appliance and drove home. Fast, efficient and happy.
December 9, 2024
Reply from RC Willey - Rocklin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Wonderful salesperson Shantae
Wonderful salesperson Shantae, great selection as well.
Honest store.
December 9, 2024
Reply from RC Willey - Rocklin
Thank you for your review.
We are glad Shantae was able to take care of your needs.
Love rc willey
December 9, 2024
Reply from RC Willey - Rocklin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
I called customer service and my…
I called customer service and my questions were answered.
November 25, 2024
Reply from RC Willey - Rocklin
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Michael was wonderful to work with.
Michael was wonderful to work with.
Very polite and easy to deal with.
A pleasure
November 20, 2024
Unprompted review
Reply from RC Willey - Rocklin
Hi Thomas! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great in-store experience/Horrible delivery service
Our salesman, Emil really listened to our needs and recommended the perfect washer and dryer to suit us. His service was top notch. We couldn’t be happier with our new washer and dryer set.
The delivery guys, on the other hand, messed up. When the new washer and dryer was delivered and installed, they did a “test wash” without removing the instruction manual that was inside of the washer.
I thought I was going to spend my afternoon taking advantage of having a working washer and dryer at home again.
Rather, I spent my afternoon cleaning up the bits of paper (instruction manual) that lined the drum of the washing machine in addition to reaching out to RC Wiley to request a duplicate copy of the instruction manual.
November 19, 2024
Unprompted review
Reply from RC Willey - Rocklin
Hello,
We apologize for the inconvenience caused from the drivers.
We can absolutely get you a new manual for your washer, however the best way for us to find it for you would be to call into our customer service office and they can look it up for you.
They can be reached at,
916-770-2750
Mon-Sat 7:00 AM - 8:00 PM
Closed Sunday
Thank you.
On time good delivery people clean and…
On time good delivery people clean and respectful
November 5, 2024
Reply from RC Willey - Rocklin
Thank you for your review.
We are glad the delivery of your order went well.
Employees who know their products
Knowledgeable employee actually helped us with our fridge selection earlier in the year, so we were glad to have his assistance a second time with the dishwasher. Helped us understand the warranty options, shipping and installation, and fortunately for us the dishwasher we’d selected was in stock. Now all we’re waiting for is the actual delivery!
November 2, 2024
Unprompted review
Reply from RC Willey - Rocklin
Hi Leah! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.