RC Willey - Sacramento / Elk Grove Reviews 

226
TrustScore 4 out of 5

4.1

8340 Delta Shores Cir, 95832 Sacramento, CA, US


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Rated 1 out of 5 stars

Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more

Company replied

Rated 5 out of 5 stars

Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery prog... See more

Company replied

Rated 5 out of 5 stars

We went there in the delta Shore outlet -Sacramento and purchased furniture and received excellent customer service through the Sales Executive Mr.'Mike Carrasco'.He is out and out gentleman and guide... See more

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Rated 5 out of 5 stars

The salesman who assisted us was very knowledgeable and not pushy, he did everything according to what we were asking and looking for. When it came time to finalize our purchase, the system went down,... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 8340 Delta Shores Cir, 95832, Sacramento, CA, United States

  • 916-665-3100

4.1

Great

TrustScore 4 out of 5

226 reviews

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4.1

All reviews

(226)

989 reviews in the last 12 months

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Rated 5 out of 5 stars

My son is moving to CA and I have…

My son is moving to CA and I have worked with Margaret to get furniture for his apartment. She was a great help.

June 18, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

The overall shopping experience was…

The overall shopping experience was quick and easy. The cashier, Jasmyn, was very friendly and attentive. I could not ask for a better shopping experience!

June 16, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thanks for the kind words Ron and the positive review, we greatly appreciate it and greatly appreciate you shopping with us at RC Willey!

Rated 5 out of 5 stars

Andrew was a nice sales associate

Andrew was a nice sales associate. The two delivery men were nice!

June 16, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from selection

Excellent service from selection, to the purchase and pick up. Great job!! Customer service usually is terrible every where so it was nice to have a great experience at RCWilley

June 11, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

Everything was delivered on schedule…

Everything was delivered on schedule and in prefect condition. The delivery Gentlemen were two very friendly, careful with all items, handsome, and very professionally well dressed and groomed. Showed a good impression for your company i sure thought so!! Job well done again by your staff!!!

June 8, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ordered online

Ordered online, was easy to find what we wanted, appliances were available when we wanted. Everything went very smooth.

June 8, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

I came to buy to bed frame for our…

I came to buy to bed frame for our daughter. I am impress with the furniture that RCWILLY has in store and online. The design and material looks very nice & elegant. The sale man Marco was very VERY HELPFUL.
We will definitely come back to buy more when we it.
Deserve ALL STARS!!!

May 31, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

We where there for about 15 minutes…

We where there for about 15 minutes looking at the appliances then Brydon approached us and provided great customer service and answered all of our questions great asset for your company.

May 28, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

I was very lucky when I walked inside…

I was very lucky when I walked inside RC Willey Elk Grove to have met Cassie Townsend. I was looking for a new Mattress to replace a defective Mattress that I had purchased at RC Willey. Cassie was not only very helpful in helping me with my replacement purchase. But also the purchase of an adjustable base for the Mattress to make my nights more comfortable and read or watch TV in bed ,etc. Cassie even got back to me by text on Sunday and her day off concerning my order. She is totally awesome and RC Willey is so very lucky to have her as a Sales Associate #27990. Because of her I will be returning to RC Willey for all my needs that RC Willey has to offer. Thank You, Robert Muncy

May 18, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

Carlo was very friendly and…

Carlo was very friendly and professional and well-versed in the appliance features. I will give Carlo a call when I need another appliance.

May 13, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon!

RC Willey Customer Support
reviews@rcwilley.com

Rated 5 out of 5 stars

Great sote

Great place too go shopping

May 6, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon!

RC Willey Customer Support
reviews@rcwilley.com

Rated 5 out of 5 stars

Melissa was a great sales lady who…

Melissa was a great sales lady who helped me with buying a new mattress and accessories. She also helped me purchase living room furniture last year 2021.she is Such a beautiful person

May 2, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

Always great customer service and love…

Always great customer service and love their products

April 24, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

My first time ever shopping RCW

I have yet to receive my merchandise and I’m excited about building it and putting it to use! I will say this, there was a slight discrepancy in processing my order, but your customer service is superb and they took care of the issue! Thank RC!
Btw, this is my first time ever shopping with you guys and it has been a pleasant experience!

April 17, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

Easy to order and pick up

Desperate in need for a specific appliance. RCW had it in stock. Other stores I had to wait a week. Easy online order one day, pick up the next. Thank you.

April 17, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

Excellent, all around.

Great selection, quality, and service. Alfonso was amazing. Found just what we want

April 15, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 1 out of 5 stars

Lazy workers.

Came because I had an online order pickup which was just a pillow. I go to customer service they send me to will call. I call over and over and just keep getting hung up on. I go inside to the will call office and they direct me SOMEWHERE ELSE. All for a damn freaking pillow. I had to run in circles all around the store just to finally go to customer service so they could call will call up to bring me my damn pillow. Had I known it’d be such a hassle I wouldve just not done an order pick up! None of the workers wanted to help me nor did anyone care to actually just get the simple task of getting a pillow done.

April 4, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review. We apologize for your experience with your online pickup. We have found your account information and will follow up with management to review your concerns. If you have any further questions or concerns, please contact us at the email below. RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

My order was perfect and I was so happy…

My order was perfect and I was so happy to have my chairs delivered!

March 30, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Rated 5 out of 5 stars

Nice job

I was so happy and the items came on time!

March 9, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

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