Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more
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Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more
Company replied
Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery prog... See more
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We went there in the delta Shore outlet -Sacramento and purchased furniture and received excellent customer service through the Sales Executive Mr.'Mike Carrasco'.He is out and out gentleman and guide... See more
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The salesman who assisted us was very knowledgeable and not pushy, he did everything according to what we were asking and looking for. When it came time to finalize our purchase, the system went down,... See more
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RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
8340 Delta Shores Cir, 95832, Sacramento, CA, United States
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My son is moving to CA and I have worked with Margaret to get furniture for his apartment. She was a great help.

Reply from RC Willey - Sacramento / Elk Grove
The overall shopping experience was quick and easy. The cashier, Jasmyn, was very friendly and attentive. I could not ask for a better shopping experience!

Reply from RC Willey - Sacramento / Elk Grove
Andrew was a nice sales associate. The two delivery men were nice!

Reply from RC Willey - Sacramento / Elk Grove
Excellent service from selection, to the purchase and pick up. Great job!! Customer service usually is terrible every where so it was nice to have a great experience at RCWilley

Reply from RC Willey - Sacramento / Elk Grove
Everything was delivered on schedule and in prefect condition. The delivery Gentlemen were two very friendly, careful with all items, handsome, and very professionally well dressed and groomed. Showed a good impression for your company i sure thought so!! Job well done again by your staff!!!

Reply from RC Willey - Sacramento / Elk Grove
Ordered online, was easy to find what we wanted, appliances were available when we wanted. Everything went very smooth.

Reply from RC Willey - Sacramento / Elk Grove
I came to buy to bed frame for our daughter. I am impress with the furniture that RCWILLY has in store and online. The design and material looks very nice & elegant. The sale man Marco was very VERY HELPFUL.
We will definitely come back to buy more when we it.
Deserve ALL STARS!!!

Reply from RC Willey - Sacramento / Elk Grove
We where there for about 15 minutes looking at the appliances then Brydon approached us and provided great customer service and answered all of our questions great asset for your company.

Reply from RC Willey - Sacramento / Elk Grove
I was very lucky when I walked inside RC Willey Elk Grove to have met Cassie Townsend. I was looking for a new Mattress to replace a defective Mattress that I had purchased at RC Willey. Cassie was not only very helpful in helping me with my replacement purchase. But also the purchase of an adjustable base for the Mattress to make my nights more comfortable and read or watch TV in bed ,etc. Cassie even got back to me by text on Sunday and her day off concerning my order. She is totally awesome and RC Willey is so very lucky to have her as a Sales Associate #27990. Because of her I will be returning to RC Willey for all my needs that RC Willey has to offer. Thank You, Robert Muncy

Reply from RC Willey - Sacramento / Elk Grove
Carlo was very friendly and professional and well-versed in the appliance features. I will give Carlo a call when I need another appliance.

Reply from RC Willey - Sacramento / Elk Grove
Melissa was a great sales lady who helped me with buying a new mattress and accessories. She also helped me purchase living room furniture last year 2021.she is Such a beautiful person

Reply from RC Willey - Sacramento / Elk Grove
Always great customer service and love their products

Reply from RC Willey - Sacramento / Elk Grove
I have yet to receive my merchandise and I’m excited about building it and putting it to use! I will say this, there was a slight discrepancy in processing my order, but your customer service is superb and they took care of the issue! Thank RC!
Btw, this is my first time ever shopping with you guys and it has been a pleasant experience!

Reply from RC Willey - Sacramento / Elk Grove
Desperate in need for a specific appliance. RCW had it in stock. Other stores I had to wait a week. Easy online order one day, pick up the next. Thank you.

Reply from RC Willey - Sacramento / Elk Grove
Great selection, quality, and service. Alfonso was amazing. Found just what we want

Reply from RC Willey - Sacramento / Elk Grove
Came because I had an online order pickup which was just a pillow. I go to customer service they send me to will call. I call over and over and just keep getting hung up on. I go inside to the will call office and they direct me SOMEWHERE ELSE. All for a damn freaking pillow. I had to run in circles all around the store just to finally go to customer service so they could call will call up to bring me my damn pillow. Had I known it’d be such a hassle I wouldve just not done an order pick up! None of the workers wanted to help me nor did anyone care to actually just get the simple task of getting a pillow done.

Reply from RC Willey - Sacramento / Elk Grove
My order was perfect and I was so happy to have my chairs delivered!

Reply from RC Willey - Sacramento / Elk Grove

Reply from RC Willey - Sacramento / Elk Grove
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