RC Willey - Sacramento / Elk Grove Reviews 

226
TrustScore 4 out of 5

4.1

8340 Delta Shores Cir, 95832 Sacramento, CA, US


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Rated 1 out of 5 stars

Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more

Company replied

Rated 5 out of 5 stars

Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery prog... See more

Company replied

Rated 5 out of 5 stars

We went there in the delta Shore outlet -Sacramento and purchased furniture and received excellent customer service through the Sales Executive Mr.'Mike Carrasco'.He is out and out gentleman and guide... See more

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Rated 5 out of 5 stars

The salesman who assisted us was very knowledgeable and not pushy, he did everything according to what we were asking and looking for. When it came time to finalize our purchase, the system went down,... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 8340 Delta Shores Cir, 95832, Sacramento, CA, United States

  • 916-665-3100

4.1

Great

TrustScore 4 out of 5

226 reviews

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4.1

All reviews

(226)

981 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service! Great Price! Great Experience!!!!

I needed to purchase a new oven and cooktop range for my home. I had such a great experience with RC Willey that I have since purchased a dishwasher, refrigerator, washer & dryer, 2 laptops, 3 beds, and a television. I absolutely will continue to shop at RC Willey at Delta Shores!!!!

March 6, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful 5-Star review, we greatly appreciate the kind words and the positive rating, thank you for choosing RC Willey and have a wonderful day!

Rated 5 out of 5 stars

Delivery guys were great

Delivery guys were great. On time, professional, and friendly. Altogether pleasant experience.

March 1, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Found the perfect coffee table

Prices, selection pleasantly surprised with whole store.

March 4, 2023
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Hi Adam! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Salesperson (Mai) was friendly

Salesperson (Mai) was friendly, helpful, and willing to assist us in any way.

February 25, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5-Star review, we appreciate the positive rating and we hope you have a great day!

Rated 5 out of 5 stars

Online experienc

i don't have my furniture yet but the online part was very easy. We had already been in the store to see the pieces. Lam Nyugen was very nice and helpful.

February 17, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful 5-Star review, we appreciate the positive rating and we love hearing about your shopping experience with us, Have an amazing day and thank you for choosing RC Willey!

Rated 5 out of 5 stars

Very nice ge refrigerator

Very nice ge refrigerator
Delivery was delivered on right time

Delivery men were very helpful and carful. Took old refrigerator at no extra cost with purchase.

February 11, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful 5-Star review, we appreciate the positive rating and we love hearing about your shopping experience with us, Have an amazing day and thank you for choosing RC Willey!

Rated 1 out of 5 stars

My instore experience was not good!

My instore experience was not good!! The customer service person that helped me was VERY RUDE so I left and bought online

February 8, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

We apologize for your experience in store. We have reached out to that location to ask for more clarification on what happened and how we can improve future exchanges with customers. Hope you have a better day and thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great customer service

Great customer service. Thanks

January 23, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful 5-Star review, we appreciate the kind words and the positive rating, thank you for shopping at RC Willey and have a wonderful day!

Rated 5 out of 5 stars

Ordered a refrigerator on-line

Ordered a refrigerator on-line; easy and straightforward. Was able to use my rebate certificate with no problems during checkout. Delivery is scheduled for this Thursday which is less than a week from when the order was placed.

January 20, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service! I had to call several times with questions about an order I was placing. Each time, the agent was polite & helpful. The delivery went smoothly. I will continue to buy from RC Willey.

January 7, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful review 5-Star review and for sharing your experience with us, we appreciate all the kind words and positive rating, thank you for shopping with us at RC Willey and have a wonderful day!

Rated 5 out of 5 stars

The online purchase was easy

The online purchase was easy. Delivery guys were great. Steve kept me updated on time of arrival.

January 3, 2023
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5-Star review, we appreciate the positive rating and we hope you are having a wonderful day!

Rated 5 out of 5 stars

Customer service is definitely worth…

Customer service is definitely worth any increase in cost between competitors. Love the associates at all the stores

December 26, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5-Star review, we appreciate the positive rating, have a great day!

Rated 5 out of 5 stars

Always a great experience

Ease of use and love the product availability!

December 25, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Have a great holiday season.

Rated 5 out of 5 stars

I talked with Margaret in appliances

I talked with Margaret in appliances. She was friendly, thorough and easy to work with. I really enjoyed my experience working with her. Very nice and professional sales rep.

December 9, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Hi Jill! Thank you for your review! We are happy to hear that Margaret was able to make your shopping experience enjoyable. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Travis was amazing

Travis was amazing! Super helpful, explained every question, called back to explain and update me and.just a great professional and friendly guy! Ask for Travis - you’ll be in great hands!

December 9, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Hi David! Thank you for your review! We are happy to hear that Travis was able to make your shopping experience enjoyable. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Nick has been great!

Nick has been great! Excellent customer service skills, polite and extremely helpful. He has helped me several times, he goes above and beyond! I was leaving the store due to an item discontinued, he ran and stopped me to say he found one on line. I am very pleased with the service….😀

November 23, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your feedback on Nick and your overall experience shopping with RC WIlley! Glad he was able to assist you in finding what you needed. Hope you have a great rest of your holiday weekend!

Rated 5 out of 5 stars

The Sales Staff is great

Eric Wright, Sales Associate #28138 couldn't possibly have been more professional or nicer. He did a great job for us. On the other hand your Point of Sale system absolutely sucks and your IT for product info is useless. Together they wasted an unbelievable amount of our time. After buying I had to go home and search other retailer's websites to see the specs of the freezer I ordered.

November 21, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the thoughtful 5-Star review Tom, we greatly appreciate the kind words you have for Eric. we hope to see you here again soon, have a great day and Happy Holidays!

Rated 4 out of 5 stars

Good experience

The sales rep was knowledgeable and about the furniture that I bought. She was helpful and friendly. I would definitely go to RC Willey again.

November 11, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Hi Douglas! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great place to shop.

Extremely wonderful place to spend your money. Each and every employee was very helpful. A very relaxed shopping experience.

October 5, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Bob Guditus helped search microwaves…

Bob Guditus helped search microwaves that were available. The website allowed me to order on-line, pay with 12 months same as cash and give Bob credit for the sale.

October 18, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

David thank you for taking time to give us your feedback on your shopping and online experience as well as on Bob! Hope you have a great rest of your Thursday and that we see you again soon!

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