Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more
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Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more
Company replied
Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery prog... See more
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We went there in the delta Shore outlet -Sacramento and purchased furniture and received excellent customer service through the Sales Executive Mr.'Mike Carrasco'.He is out and out gentleman and guide... See more
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The salesman who assisted us was very knowledgeable and not pushy, he did everything according to what we were asking and looking for. When it came time to finalize our purchase, the system went down,... See more
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RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
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Affordable furniture, appliances, and electronics since 1932
8340 Delta Shores Cir, 95832, Sacramento, CA, United States
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Bought a sectional reclining couch. Everyone including manager was very rude. Sales associate never mentioned about the warranty we could have bought. Couch defect. Loved RC Willey but will never buy from them again.

Reply from RC Willey - Sacramento / Elk Grove
3 times we’re ordered and they’re always have something reason like the warehouse too far in Utah or some damage when shipping….. and the last time they just canceled….. is unprofessional working with RC Willey.

Reply from RC Willey - Sacramento / Elk Grove
I was in the market for a sectional couch and wanted it to be from a retailer known for home furnishings. RC Willy was the first place that popped in my head, and that’s where I went. I stopped into the Delta Shores RC Willy located close by my house and was pleasantly greeted by Maureen Shareef. She showed me around and got me exactly what I needed. Everyone in the store is extremely helpful and friendly. I was in a rush and accidentally ordered the wrong facing of the chaise on my set and Maureen was able to fix it right over the phone saving me time and the hassle of driving back out to the store. Setting up delivery was a breeze and I was able to buy 7 years of protection for my furniture investment. I will definitely be back to buy more furniture items from Maureen.

Reply from RC Willey - Sacramento / Elk Grove
My experience with RC Willeys is always first class. Reps are always professional an efficient, which is why
i will always keep coming back.
i have purchased 3 JBL 710 speakers
they are awesome i could not be more happier!

Reply from RC Willey - Sacramento / Elk Grove
Everyone was very helpful and friendly. The only reason I didn't give 5 stars is because of the shipping being so expensive for out of area shoppers.

Reply from RC Willey - Sacramento / Elk Grove
Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery program makes it so easy and they're great about placing your purchases exactly where you want them. Highly recommend for your next interior or exterior home decor needs.

Reply from RC Willey - Sacramento / Elk Grove
The associate was great.i didn’t know she help me get free delivery cause I didn’t know they have minimum $300 policy for delivery.

Reply from RC Willey - Sacramento / Elk Grove
The best customer service I have ever received. Professional and very courteous.

Reply from RC Willey - Sacramento / Elk Grove
Placing the order online was simple and quick.
Picking up my order was very efficient and the items were handled with care by the staff.

Reply from RC Willey - Sacramento / Elk Grove
Clean showroom. Friendly and courteous staff. Never felt pressured. Staff allowed me to shop without being interrupted but was helpful when need be.

Reply from RC Willey - Sacramento / Elk Grove
Very helpful and knowledgeable sales person. Delivery excellent.

Reply from RC Willey - Sacramento / Elk Grove
The gentlemen that brought our range to the car and loaded it up was very polite and informed me I could bring in my old one to be recycled. I didn’t know that and very much appreciated it. Then when I dropped off the old one they were great again. Thank you!!

Reply from RC Willey - Sacramento / Elk Grove
I vowed never to buy from this establishment months ago after a debacle surrounding a major purchase of a sectional sofa. Unfortunately the resolution left a credit on the books. Having no desire to leave money on the table we decided to put it towards a dishwashe 4/18/23. We paid for installation and the item arrived 4/25/2. After about 60 minutes the installer said the washer was defective and he could do nothing more. He picked up his tool box and walked out. I assumed he would return with further explanation; wrong, he was long gone. No dishwasher and the old one JenAir which still worked was gone in the back of his truck. Needless to say, I was not happy again. After several angry telephone calls I was told the situation would be corrected, Yesterday, they tried again. So far the dishwasher does not leak and has not flipped a circuit breaker. Never Again!!

Reply from RC Willey - Sacramento / Elk Grove
The on line deals never even stepped in the store

Reply from RC Willey - Sacramento / Elk Grove
Helpful employees, beautiful store, clearance areas and ongoing sales

Reply from RC Willey - Sacramento / Elk Grove
Great customer service, had a rare oven/microwave that I couldn't find anywhere else. Good prices, too.

Reply from RC Willey - Sacramento / Elk Grove
Fabulous store and experience! Prompt and courteous service have made several purchases and will be back!

Reply from RC Willey - Sacramento / Elk Grove
It's very easy to buy either in the store or online. The sales associates are great. Very knowledgable, friendly and helpful. I trust RCWilley

Reply from RC Willey - Sacramento / Elk Grove
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