RC Willey - Sacramento / Elk Grove Reviews 

226
TrustScore 4 out of 5

4.1

8340 Delta Shores Cir, 95832 Sacramento, CA, US


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Rated 1 out of 5 stars

Our family has purchased nearly $10,000 worth of appliances and furniture from RC Willey. It was our favorite store for major purchases—including multiple couches, a refrigerator, and a bed. We lo... See more

Company replied

Rated 5 out of 5 stars

Every purchase, every interaction and every visit has been so easily managed. We just furnished three rooms in our home and RC Willey had everything we needed at the right price. They're delivery prog... See more

Company replied

Rated 5 out of 5 stars

We went there in the delta Shore outlet -Sacramento and purchased furniture and received excellent customer service through the Sales Executive Mr.'Mike Carrasco'.He is out and out gentleman and guide... See more

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Rated 5 out of 5 stars

The salesman who assisted us was very knowledgeable and not pushy, he did everything according to what we were asking and looking for. When it came time to finalize our purchase, the system went down,... See more

Company replied


Company details

  1. Furniture Store
  2. Appliance Store
  3. Electronics Store
  4. Flooring Store
  5. Home Goods Store
  6. Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 8340 Delta Shores Cir, 95832, Sacramento, CA, United States

  • 916-665-3100

4.1

Great

TrustScore 4 out of 5

226 reviews

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4.1

All reviews

(226)

981 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a stand up Frigidaire freezer…

Ordered a stand up Frigidaire freezer yesterday with free delivery. So far so good, arrives next Tuesday. I’ll let you know how it goes!

October 6, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Scot thank you for your feedback and for visiting our Sacramento Location! We will see you on Tuesday!

Rated 5 out of 5 stars

No comment

Was Unaware of some Stipulations with being an Employee of RC WILLEY and picking up Merchandise,, But Now I Know ,, They did however Let My sister pick up my stove without me being present ! Thx

October 1, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Rated 4 out of 5 stars

Will call order

My order was ready on time and the associates were very helpful

September 30, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank ya very much for the review and feedback! We greatly appreciate it and cant wait to shop with you again, if there are any issues you want to report or need assistance please always feel free to either call us at: 888-584-5156 or email us at customer.support@rcwilley.com, Thank ya!

Rated 5 out of 5 stars

Great job!

Great job, I was approved for 1k and my couch was more than that and they made it easy for me to pay the difference in another form. Just great online experience!

September 26, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Just very helpful and honest

Helpful and honest.

September 19, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank ya very much for the 5-Star review and feedback! We greatly appreciate it and cant wait to shop with you again, if there are any issues you want to report or need assistance please always feel free to either call us at: 888-584-5156 or email us at customer.support@rcwilley.com, Thank ya!

Rated 5 out of 5 stars

Washer and dryer

Service was good

September 16, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank ya very much for the 5-Star review and feedback! We greatly appreciate it and cant wait to shop with you again, if there are any issues you want to report or need assistance please always feel free to either call us at: 888-584-5156 or email us at customer.support@rcwilley.com, Thank ya!

Rated 5 out of 5 stars
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very easy

Very easy. Ordered online picked up at the store. Awesome communication letting me know when it arrived at the store and also when it was ready for pick up. Always have had great customer service. When I’m looking for any furniture it’s my first stop.

August 24, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We look forward to seeing you again soon.

Rated 3 out of 5 stars

Great store great people a 5

Great store great people a 5 . Going from appliances to furniture to electronic you deal with different tags and different people. Then when you pay they take a while to put it all together ( different tags) . We had 3 tags. Makes no sense. Isn’t efficient. Waisting time. Took a long time.

August 23, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the review.
I will forward this to the store manager and have him work with his team.

Rated 5 out of 5 stars

Outstanding

Excellent customer service.

August 22, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thanks for the kinds words and the 5-Star review, We really appreciate it, if you ever need any assistance or need to report an issue please feel free to email us at customer.support@rcwilley.come or call us at 888-584-5156 Thank ya!

Rated 2 out of 5 stars

I bought a refrigerator from Rc Wiley…

I bought a refrigerator from Rc Wiley the one with the ice maker inside. When was delivered it didn’t have the ice maker connected to it. The deliver said it would come Wednesday of the following week. Wednesday comes around and they delivered the ice maker installed it and now it doesn’t even work after waiting 24 hour for it to. I call RC Willy to let them know. Now I have to wait another week before I can get another one. They act like I don’t have a job and they can just pick a day and a time when ever they want to. They have know consideration for other peoples life. I just feel that they are so unprofessional. Sincerely Susan Arnold

July 16, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

I have sent this to the manager of the Delta Shore's store. You should hear from them within 24 hours.

Rated 1 out of 5 stars

I drove all the way to Sacramento to…

I drove all the way to Sacramento to pick up the furniture and one box was damaged and the warehouse told me they would have to get another piece. Said the customer service would call me when they had the new piece. They could have looked at the product before I called and drove all the way to the warehouse for 40 miles.

July 16, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

We are sorry for your experience.
Has this situation been resolved?

Rated 5 out of 5 stars

Awesome Furniture I furnished my entire…

Awesome Furniture I furnished my entire Home Love the Decor Very Satisfied Customer.

July 9, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

very good service and quality…

very good service and quality merchandise

July 9, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

I love shopping at R.C Willey

I love shopping at R.C. Willey for furnishings. I have been fortunate enough to catch good deals both times. Delivery was inexpensive the first time I purchased and free this time I purchased. This time, I purchased dining chairs and thought I would have to put them together. The chairs were already put together and the price was excellent. I love the chairs. Thank you, R.C. Willey!

July 6, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for your 5 star review.
We look forward to seeing you again in the future.
We are glad you are happy with your Blue Rewards. In addition to delivery for a year, every 6 months you will get a rebates on all your purchases.

Rated 1 out of 5 stars

I asked that the appliance be installed…

I asked that the appliance be installed and the delivery driver said they did not know about that and dropped the appliance off and left.

June 22, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

I'm sorry for the confusion. RC Willey does not install trash compactors. We work with third party companies for installation of items like this. I apologize that the delivery driver did not clarify that for you. If you need help arranging the installation, you can call us at 916-770-2400.

Rated 5 out of 5 stars

Smoothest online buying experience

Smoothest online buying and will call experience ever!!! Great job do whoever designed the process!

June 22, 2022
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank your for the 5 star review.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

My son is moving to CA and I have…

My son is moving to CA and I have worked with Margaret to get furniture for his apartment. She was a great help.

June 18, 2022
Unprompted review
RC Willey - Sacramento / Elk Grove logo

Reply from RC Willey - Sacramento / Elk Grove

Thank you for the 5 star review.
We look forward to seeing you again soon.

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