Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The engineer was very polite and very…
The engineer was very polite and very pleasant. My repair was fixed very quickly. I can’t fault the firm or the engineer. Would definitely recommend them.
Very nice chap came
Very nice chap came, ice had formed on bottom of freezer so we’re having to wait till that defrosts and then fingers crossed he’s booked us in for another visit next week, so no fridge or freezer till next week, luckily have an outdoor freezer in garage, milk and butter in wine chiller for the time being!
An excellent and local company doing a great job!
Contacted RDA via email last week and was quickly given the price and information I needed to book an engineer visit. The engineer visited today and quickly sorted the problem with my dishwasher! Communication from start to finish was excellent, with emails and texts giving me updates of appointments etc. The call out charge was extremely reasonable and I would have absolutely no hesitate in using RDA again, and recommending their services to friends. An excellent and local company doing a great job!
Worth 6 Stars!
I wish I could give this outstanding firm a 6th star such was their professionalism, concern, friendliness and expertise.The relationship began when Dom And Gen (usually reliable)instructed RDA to send two replacement parts for my fridge.They got one wrong .RDA sent the two promptly in good faith.On realising one was inappropriate, I explained the correct part.RDA ensured it was with me within 24 hours and superbly packaged.This was good old fashioned Customer Service.I would recommend them to anyone!
Good notification of time of arrival
Good notification of time of arrival. Engineers very polite and professional. They explained everything and waited to make sure everything was working properly. Price was reasonable. I would certainly use them again without hesitation. Thank you.
Avoid at all costs
How this company has a rating this high is unbelievable. Look at google reviews too. Had several engineers out to fix a broken induction hob and none of them could replace it. Finally someone turned up with replacement glass and then discovered the glass wasn't correct. Said they would source the correct one and be in touch. I was then sent a text survey of the service indicating the job was complete. This is not the case and I still have a broken induction hob. Stated this on the survey and have had no contact. Repeatedly called them with no answer. I'm forced to contact AO who I have my policy with and will be escalating this as I suspect that as they've marked the job as complete they have invoiced AO for the work which means they have possibly committed fraud. Avoid this company at all costs.
Great service
No issues booking online. Repair booked on the Saturday and repair done on Tuesday moring. Text shortly before arrival. In and out in less than 15mins. Ice and water dispenser working perfectly. Friendly and polite repair man and a huge bonus that he wasn't afraid of dogs 😆
Tuesday guy came out and took measure…
Tuesday guy came out and took measure of the cooker see what it needed and he order a complain bulb glass and main socket that fits inside the cook then a different engineer came out today installed the knew light in my oven checked hope cooker make sure burners were working the grill and oven and even adjusted the feet make sure all was ok before he left that engineers who both came out were polite and so nice and ask if anything else I need so am so happy what job they done great service thank you so much
The engineer was very professional…
The engineer was very professional explained what he was doing even offered to clean up after him im really pleased that he managed to fix the problem with my washing machine thanx again
Great service
Great service. The engineer arrived promptly and fixed my washing machine in minutes. He gave me some good advice regarding the machine. I'm very happy with this company and wouldn't hesitate to recommend them.
Although the appointments were a week…
Although the appointments were a week apart the guys who turned up were very professional. Turns out our dishwasher had more than one fault. The engineer persevered and got it working. I wound recommend this company
Great efficient service
Great efficient service. Competent engineer. Something needs ti be done about the timing though. I should have at least been able to take a morning off work, or an afternoon - a full day is not as convenient. Thank you.
Quick professional and knowledgeable…
Quick professional and knowledgeable service. Fixed my machine in the first visit, highly recommend and will definitely use again.
Quickly efficient service from a lovely guy.
Engineer came round within a few days of me phoning to say oven not working. He was lovely and worked out what was wrong quickly. Same guy came back with new element a few days later and fixed it quickly.
Good dependable company
I had my tumble drier repaired by an engineer from RDA. He arrived on time, was polite and got straight to work to identfy the fault. I was delighted with the result. I have had several dealings with the company and never any problems. Their engineers are a credit to the company.
Brian from Rda always friendly and…
Brian from Rda always friendly and professional. Thank you
Great service
Great service
Keep you updated from beginning to the end
Staff are amazing very pleasant and helpful
Repair
This company is very good to deal with, quick to respond when notified of problems and take prompt action to make sure your repair is carried out as quickly as possible
Friendly helpful staff and Michael was very good and had our washing machine working again in no time at all Thanks also to Domestic and General for using such an efficient company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








