Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more
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Service was excellent
Service was excellent. Engineer each visit smartly dressed, polite and courteous. Left workspace clean and tidy. Highly recommend.
Zac was amazing fully fixed the tumble…
Zac was amazing fully fixed the tumble dryer. Was polite, mannerly and fully explained what the problem was and how he repaired it. 5 stars!
Excellent warranty repair to washing…
Excellent warranty repair to washing machine, as good as new now. Work carried out efficiently. Timing of visit vague but luckily someone was home anyway.
Recently bought a new Beko fridge…
Recently bought a new Beko fridge freezer which after a few days it developed a fault.RDA services attended to repair the appliance but a new part was required.On the second visit Zak attended to the repair and without any problems the part was replaced.In our opinion RDA were great to deal with and have no complaints about the way we were dealt with.Disappointed about the fault occurring so soon after purchase.Well done RDA
Fast & Professional
I would like to express my great satisfaction with the professionalism and customer friendly interaction with your two engineers.
Firstly, very pleased with the scheduling but also the explanations both gave and advice given was clear and helpful.
Well done, would have no issues contacting RDA again for help relating to any of my household appliances.
My freezer stopped working on my…
My freezer stopped working on my Samsung American fridge freezer. Zach/Zak from RDA Service and Installation visited to repair and was fantastic. Extremely polite, very professional and identified what was wrong. The fan had stopped working and Zach/Zak explained how this works and what was wrong, the fan was stuck. He fixed the problem and I now have a fully working freezer. He is an asset to your Company and would highly recommend.
Arrived on…
Arrived on time,friendly,knowledgeable,checked machine n said was wrong and what would happen next.
I had Zack come out to my property to…
I had Zack come out to my property to help fix my issue and he had. A look at my cooker and explained to me what the issue was thank you
The engineer came out fixed the…
The engineer came out fixed the problem... I was so grateful.. the only complaint I had was the time I had to wait to get an appointment,the original appointment had to be cancelled..
Very good service couldn,t be better
Great service came in the morning as expected did quick thorough job. Helpful and friendly
Pleasant personable engineer
Excellent service arrived early and…
Excellent service arrived early and sorted the problem with the freezer and also had a couple of very helpful tips for the freezer
Engineer Zach
Zach from RDA phoned ahead and arrived when he said he would. He was polite/friendly and fixed my washing machine within 30 minutes. Great service would recommend.
Once more RDA have excelled in service
Once more RDA have excelled in service. Thank you to Zak who attended today and repaired my oven. He was an efficient, tidy worker, respectful and pleasant.
The company communicates well, accurate information given for repair dates. Booking an appointment was easy.
Engineers were very pleasant and presented themselves and the company well. Communication for the repair was excellent and accurate. Repair was completely quickly.
I would recommend using the company again.
Excellent service and Very Helpful and…
Excellent service and Very Helpful and friendly staff and very quick installation and brilliant service will happily use again
The machine man
Very happy with the service done on washing machine. Sorry didnt catch his name but very helpful and polite.
Excellent professional and prompt…
Excellent professional and prompt service, the engineer knew exactly what the problem was with my washing machine and all sorted. Very happy customer. Thank you.
I am glad my fridge was ultimately…
I am glad my fridge was ultimately fixed but the first engineer visit rendered the appliance completely unusable and to add more misery to that ordered the wrong part. The replacement door was in stock after a week but the non critical hinge cover (ordered for the wrong side) was not. This resulted in no fridge or freezer for over a month when before the freezer was fine and the fridge was temprimental.
Service review.
Excellent. Service conducted by Ryan. Punctual, courteous and extremely efficient. Repair completely satisfactory.
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