RDA SERVICE & INSTALLATION LTD Reviews 

442
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the visiting technicians are exceptionally polite, highly knowledgeable, and remarkably efficient at diagnosing and resolving various appliance problems quickly. Customers genuinely appreciate the helpful guidance provided during home visits, noting that overall service interactions are handled smoothly and professionally from start to finish. However, some customers also noted frustrating difficulties in reaching support by telephone, alongside unexpected communication issues when trying to get answers about ongoing problems. A few other people also felt that certain appliance repairs were left incomplete, requiring multiple visits or extra follow-up efforts to fully resolve the issue.

What people talk about most

Service

Consumers find service to be a delightful and reliable experience, frequently praising the knowledgeable and... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers are friendly, professional,... See more

Product

People report ambiguous experiences with product, noting that some appliances like ice machines and cookers... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising prompt communication via texts... See more

Customer communications

Customers had ambiguous experiences with customer communications, as some reviewers praised the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more

Rated 5 out of 5 stars

Massive thanks to our engineer Zach today. The cooling fan in our cooker has never worked well. It was replaced under warranty twice by a different company and we continued to have issues. Today... See more

Rated 5 out of 5 stars

Contacted RDA for an out of warranty induction hob repair. The person who took the initial booking was friendly and we got an appointment the same week. The engineer was knowledgeable and within less... See more

Rated 5 out of 5 stars

Washing machine was coming up ‘dc’ on the screen, initial engineer thought it was the door but when the 2nd engineer Stephen visited with a brand new door and fitted it, the issue was still there. He... See more


4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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4.7

All reviews

(442)

270 reviews in the last 12 months

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Rated 5 out of 5 stars

Repairs

Had a brilliant engineer called Zac today to repair my washing machine was a quick fix and he was polite and tidied up before he left would highly recommend this company

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

The engineer came out and checked…

The engineer came out and checked everything that needed to be checked with my washing machie and reasure me everything was working and left my kitchen tidy and I was happy with the work which was carried out. 🙂

September 14, 2026
Unprompted review
Rated 4 out of 5 stars

Many thanks for your great work

Many thanks for your great work and my washing machine is working extremely well now. Also great praise for each of your engineers who were very efficient, showed much expertise and were very friendly. The only minor point I would make is your use of non-specific time appointments which meant I had to be in and near my phone until your engineer arrived. However, it all worked out well in the end.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good service and friendly staff

Good choice of appointments to choose, conformation send promptly, phone call half an hour before engineer arrived, Zak attended and was very polite and friendly had my washing machine in working order quickly! Thankyou

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Engineers repaired our extractor fan…

Engineers repaired our extractor fan today. It required 2 visits, one to diagnose faults and order parts. Both visits were on the day and time agreed. Engineers were respectful, informative and left our kitchen tidy. Overall impressive service.
Steve & Maureen

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Michael is the best.

Michael, the engineer was friendly, professional and very knowledgeable about all aspects of his job. Michael fixed the issue within 5 minutes and is very much appreciated. Thank you

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Zach came to repair my tumble drier

Zach came to repair my tumble drier. Its been repaired 4 times in the last 3 months. Zach found my plug had burnt out. Repaired it, gave me some general advice on keeping my drier in good repair. He was really nice, polite and left my kitchen how he found it.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Setvice

Easy to organise a visit. Engineer arrived and quickly identified the problem. Parts were ordered and the following week the friendly and knowledgeable engineer came. He took his time and explained what he was doing and the cooker was as good as new when he finished. The communications were good and the price was fair.

Overall the engineer was excellent and over the two visits I found him to be an efficient and tidy operator and he was pleasant and helpful.

I would most definitely use this company again.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Broken washing machine.

Zach came out to look at my washing machine as it had stopped working.
Managed to fix the issue as well as give me advice to help control the movement of the machine.
Zach was really friendly and extremely knowledgeable - 5/5 stars!

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work.

The engineer identified the problem very quickly (faulty drainage pump), replaced it and had my machine working properly all within 30 minutes with no mess or fuss. Excellent service.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Engineer was polite, professional, knowledgeable, informative and friendly. Highly recommend

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cooker actually fixed

Massive thanks to our engineer Zach today. The cooling fan in our cooker has never worked well. It was replaced under warranty twice by a different company and we continued to have issues.

Today he replaced it and it now works better than it ever has! He was very knowledgeable and took the time to explain the fix.

Fabulous service, would highly recommend!

September 4, 2026
Unprompted review

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