Real Boiler Servicing ltd Reviews 294

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and efficiency. Many appreciate the clear explanations provided by engineers, who take the time to detail the work done and offer helpful advice. Reviewers frequently commend the company for being reliable, punctual, and thorough in their work, often noting that they clean up afterwards. The service is often described as outstanding, with many expressing their happiness to use the company again. Some customers also mentioned receiving a full written report and honest, unpushy advice regarding potential issues.

What people talk about most

Service

Consumers find service to be positive. Many reviewers consistently praise the exceptional, outstanding, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, anything we needed to know was explained to us. Have carried out several annual services as well as replacing parts which were no longer working. Prompt, reliable, trustworthy! I w... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend this company. They provided a quick appointment date and the customer service was great. The service was for my elderly father home. The engineer liaised with me and updat... See more

Company replied

Rated 5 out of 5 stars

Excellent service, Ibrahim came promptly and sorted our problem out efficiently. Told us exactly what the problem was and what he had done to sort it. Working very well now. Can highly recommend.

Company replied

Rated 5 out of 5 stars

What I like about this company is... - You know when they are on their way. - They do a comprehensive job (and clean up afterwards) - You get a full written report on what they have done and hone... See more

Company replied


Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Gas Engineer
  4. Boiler and Heating Service
  5. Plumber

Written by the company

You can trust Real Boiler Servicing and Maintenance to keep your home safe and warm, throughout the year. We deliver a prompt and reliable service from Enfield, North London, with excellent customer reviews. With over 17 years as registered gas safe plumbing and heating engineers, Real Boiler Servicing and Maintenance are here for your gas central heating system and offer a specialist domestic central heating system service. Real uses modern testing methods with calibrated digital equipment to collect and analyse data from your boiler. This means you get a safer, faster service that saves you money. It also helps us to understand how your boiler functions over time, so anticipating potential problems before they occur. It is strongly recommended that you have your gas boiler serviced once per year. The reasons for this are gas safety, efficient running of the boiler and economy. If you arrange to have your service before the chilly weather sets in, you can avoid the hassle of an emergency call-out for a non-functioning central heating system. Some of our services include: Central heating system repairs and maintenance Gas boiler servicing Landlords’ Gas Safety Certificate testing (CP12) Gas safety checks Radiators, valves and thermostats Smart heating controls and thermostats for greater economy Shower installation and repair Water supply pipe repairs Gas cooker installation Power flushing radiators for efficiency gains Plumbing repairs Tap repairs Most broken boilers can be fixed. We concentrate on repairing and servicing domestic boilers, quickly and efficiently. We don’t install boilers or sell new boilers. That way, our customers save money by running their gas water heaters using less energy and for longer. Customer service and integrity are at the heart of our business. For more information and reviews on Real Boiler Servicing and Maintenance please see our Facebook and Twitter.


Contact info

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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Rated 5 out of 5 stars

Brilliant service as ever

Brilliant service as ever. Always a pleasure to have around too. Thanks again. Highly recommended.

July 30, 2025
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Reply from Real Boiler Servicing ltd

Thank you so much for this great review

Rated 5 out of 5 stars

Very satisfied once again

Very satisfied once again, very helpful and efficient

June 21, 2025
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Reply from Real Boiler Servicing ltd

Thank you for taking the time to review us

Rated 5 out of 5 stars

The BEST.

long time customer. Always on time, professional, and friendly. If you are looking for a reliable company use Real Boiler Servicing

June 21, 2025
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Reply from Real Boiler Servicing ltd

Thank you for this review

Rated 4 out of 5 stars

Good service, but pity about the additional fee for being out of their normal service zone.

An engineer appointment was arranged at quite short notice as our service was overdue. He also cleaned to magnetic filter and restored pressure to the built in Expansion Vessel which has re-stabilised the system pressure. Good service, but it is pity that we are just outside their normal service area of Enfield and adjacent boroughs and therefore incurred an additional fee.

April 28, 2025
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Reply from Real Boiler Servicing ltd

Thank you for leaving us your thoughts

Rated 5 out of 5 stars

Does the job - no hassle

What I like about this company is...
- You know when they are on their way.
- They do a comprehensive job (and clean up afterwards)
- You get a full written report on what they have done and honest, unpushy advice on what you might need to do if there are problems.

I think that's worth five stars.

April 24, 2025
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Reply from Real Boiler Servicing ltd

Great feedback, thank you

Rated 5 out of 5 stars

Professional and courteous

Ibrahim is professional and courteous. He really knows his stuff and fixed our boiler promptly and without fuss.
In addition, he is genuine and trustworthy - I wouldn't hesitate in recommending him.

March 14, 2025
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Reply from Real Boiler Servicing ltd

Thank you so much for this fantastic review

Rated 5 out of 5 stars

Excellent service

Excellent service. This is the third time we’ve had our boiler service with the Real Boiler Servicing team and they’ve been great each time. Thank you!

March 14, 2025
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Reply from Real Boiler Servicing ltd

Thank you, hope to see you again next year

Rated 4 out of 5 stars

Great service

Great service. The chap was very pleasant to deal with and they didn't try and pull anything on us. Their booking system is a little confusing though, and after the first appointment I had to chase the chap (once only) to have him return to fix the problem. I wouldl definitely use them again.

February 24, 2025
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Reply from Real Boiler Servicing ltd

Thank you for taking the time to review us :)

Rated 5 out of 5 stars

Top boiler repairman

Very good professional. Will recommend to others.

February 12, 2025
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Reply from Real Boiler Servicing ltd

thank you for this great review

Rated 5 out of 5 stars

One in a million

Ibrahim is one in a million. We had an urgent problem: our washing machine outlet was blocked and spewing out water everywhere. He came over on the very next day, and stayed late to fix the problem. I doubt that many others would put themselves out like him. He's done work for us before, always cheery, and importantly, reliably. He arrives as promised.

January 30, 2025
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Reply from Real Boiler Servicing ltd

Thank you for taking the time to leave us such a glowing review this is much appreciated

Rated 5 out of 5 stars

Timely efficiency

The engineer arrived on time, was very efficient and tidy

September 27, 2024
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Reply from Real Boiler Servicing ltd

Great, thank you for your feedback

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