Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Customer focused

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, with the sample came a brochure which, having studied we made a second choice and ordered that instead with contrasting upstands. These took a while longer to arrive but understandable as they use their own van and driver. Overall a positive experience with a company that seems to be very customer focused. Would not hesitate to use again.

February 15, 2026
Rated 5 out of 5 stars

Only required a small piece of worktop…

Only required a small piece of worktop for our utility room so not a big purchase. Peter & his staff in Glasgow couldn’t have been more helpful. Had the perfect item in stock, cut it to the size we needed and all for a brilliant price. Absolutely delighted.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

This was our first order with Rearo

This was our first order with Rearo. Initially made contact via the internet and ordered a free sample, which our customer approved. The order was made and a delivery date agreed. The delivery was on time despite me having to change the delivery location after the order was made.

January 25, 2026
Rated 5 out of 5 stars

From the initial order of shower wall…

From the initial order of shower wall panels to the final delivery, the communication was outstanding. Unfortunately, the panels arrived damaged and were unavailable for immediate replacement. Jordan, based in Aberdeen, was exceptional in finding alternative options and ensuring that the replacements were delivered in perfect condition. The service provided was impressive, setting a standard I wish more companies would follow. Thanks to Jordan, I'll surely make another purchase for our next project.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We stopped in to look at clearance worktops and Peter was incredibly helpful. They were out of the ones we wanted but he gave us a great deal anyway. Outstanding customer service.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom and kitchen panels

I went with my daughter to buy some kitchen panels. Fiona from the Northampton branch was amazing. Her knowledge of their products was invaluable.

Her expertise was lovely, helpful and truly appreciated.

She arranged delivery of the panels and extras we needed within a short period of time.

The delivery was superb and professional.

The costing was sorted by her and the account’s member of staff.

Her help in finding a professional fitter was amazing too as ours had let us down.

We are now about to redo our bathroom and will be ordering bathroom panels shortly.

I would highly recommend seeing Fiona for all your bathroom and kitchen panels as they are superb quality.

Thank you again for helping 😁❤️

October 14, 2025
Unprompted review

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