Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Ordered shower wall panels, from start to finish communication was excellent.
The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternatives ensuring the replacements arrived safely.
I only wish more companies had this level of service.
Thank you Jordan, I’ll definitely order again when we are doing our next project

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

very good service

very good service, only problem was when opened the packageing the item was damaged, they were very sorry and quickly had it replaced....

November 9, 2025
Rated 5 out of 5 stars

Glasgow’s smiles better !

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles etc. This was quite apart from the high quality products at highly competitive prices. Special mention goes to Peter, Kieran and Nathan for dealing with everything from purchase to delivery. Thanks for everything.

November 5, 2025
Rated 5 out of 5 stars

We were only looking at worktops so…

We were only looking at worktops so found one where it was different from other stores and lots to choose from. Modern style and ordering was very simple, quick and staff kept in contact with updates. Very efficient from start to finish and Peter was very helpful.Would definitely use this store for other projects and refer to friends and family.

September 25, 2025
Rated 5 out of 5 stars

First class service

First class service, delivery driver, great, everyone I spoke to very helpful. They will be my first call for worktops splashbacks, in the future, and hopefully in the next week vinyl flooring.

September 17, 2025
Rated 5 out of 5 stars

Impressive staff!

I was impressed by the service at Rearo. Kieran was especially helpful and gave me lots of advice and the answer to all my queries. What a pleasure to have a member of staff who had all the knowledge I needed with a lovely manner!

September 15, 2025
Unprompted review

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