Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Cracking service!

I deal with Chloe,Marcus and Neil at Rearo on a regular basis at Washington and are an absolute pleasure to deal with.Cracking service and lovely people.
Always look after me and couldn't ask for any more!
Rearotastic :-)

June 26, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed with aspects of product and customer service

Bathroom ceiling panels ordered and delivered promptly. The panels themselves are excellent but the edging trim (coving) needed to fit it was nothing like that in the main product picture, of very poor quality and a terrible colour match - it looks lilac in comparison. A call to ask about it was met with total indifference.

May 19, 2025
Rated 5 out of 5 stars

Exellent service

Exellent service recommending to suit board, and then upgrading the caps to metal at no extra cost. The delivery arrived as promised and the board is now fitted.

June 1, 2025
Rated 5 out of 5 stars

Great service

Great service - made an order for click and collect. Product arrived on time. Great quality materials and good pricing too. Will definitely be back.

May 15, 2025
Rated 5 out of 5 stars

First class service

From my first contact with Fiona I had first class service. Fiona was absolutely amazing she sorted everything out for me . I needed it delivered outside of their normal delivery day and she sorted it out. Fiona went above and beyond. The quality of the worktops are brilliant. Highly recommend

May 12, 2025

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