Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

First time customer

First time customer. Knowledgeable and helpful advice from Fiona with no feeling of being rushed was great. Delivery on time with no issues. Would recommend and use again. The selkie sheets arrived packed individually wrapped which is a good sign they have been looked after during the manufacturing and delivery process.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, Quality Shower panels, Great Prices,
Just a great Place for professional fitters like us to get our materials fast & for a great price
Loads of designs always in stock so our clients have plenty to chose from
Thank N

March 12, 2025
Rated 5 out of 5 stars

A very satisfied customer

From the time I walked through the door of the Northampton showroom I was met by Sophie and Fiona who proceeded to answer my questions, show me samples of the shower panels and helped me decide on which pattern to purchase.
Once ordered the panels etc arrived on the date agreed by a very helpful delivery driver.
The panels have been installed and look amazing.
I am very happy to recommend Rearo.
Their customer service is excellent. The quality of the product is very good and really makes my new shower room/bathroom look awesome.
Thank you Rearo.

January 30, 2025

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