Rearo Reviews 1,875

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making the entire process pleasant. The products are frequently described as high quality, and the service, from initial contact to delivery, is consistently highlighted as excellent and efficient. People appreciate the smooth ordering system and timely deliveries. However, some customers experienced issues with damaged items upon arrival, though replacements were quickly provided. A few other people also felt that delivery times could be long, and some noted that certain accessory items, like edging trim, were of poor quality or had a bad color match.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Product

Consumers find product to be positive. Many reviewers praise the excellent quality and great selection of... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the promptness and... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful staff who knew the…

Very helpful staff who knew the products and what they were talking about. A wide range of options, top quality and competitive prices. I will return for my next home renovation project. Thank you!

January 30, 2025
Rated 5 out of 5 stars

Brilliant service and quality

Brilliant service and quality. I always use Rearo panels. I ordered 3 for a new shower in a holiday cottage and they held them for me until I was ready for fitting which was great. They also use their own drivers for delivery which is a much better service, driver phoned with an ETA and helped us with an awkward delivery address. The panels are lovely and a great price, especially in the sale. Customer service is always helpful if you have questions.

February 4, 2025
Rated 5 out of 5 stars

Satisfaction.

Great company to deal with from beginning to end.
Been using the Selkie wall panels for some years now and Rearo have always got their act together. Keep up the good work.

January 20, 2025
Rated 5 out of 5 stars

Great brewery

Great brewery with even better beer. Staff are amazing and helpful. If you get a chance you should visit this brewery and go on their tour like we have done before , it’s so interesting to see the process and taste afterwards

December 23, 2024
Rated 4 out of 5 stars

Good and service but wee delay as…

Good and service but wee delay as waiting for stock in and when the driver and delivery to our address I expect two men doing worktops into my house but only driver and asked me help the worktops carrying into my house? Done that also already 3m x 600mm on facial surface scratches line about 1m must be come from warehouse so any idea how solve the problem with scratched?

December 12, 2024

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