Rebo Trampolines Reviews 

730
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Great trampoline - 8'x11' oval shape perfect for my son's long garden. Gives two little girls extra jump space. seems much bigger than their old 8' hexagonal. Not too difficult for two reasonably int... See more

Company replied

Rated 3 out of 5 stars

Boxes damaged on arrival, photos sent in. Looked like I’d received someone else’s returns without the goods being repackaged. Customer service offered an apology, nothing more. Goods thankfully in... See more

Rated 1 out of 5 stars

Appalling dispatch time and customer service . No responce to email , but did answer the phone after 22 mins of waiting! Strangely enough they could see my email immediately I mentioned it . Ite... See more

Rated 4 out of 5 stars

Parcels arrived one day earlier than anticipated, two days after purchase which was great, although one box had opened...nothing missing though which was fortunate. Easy to assemble, and so far lots... See more

Company replied

Company details

  1. Toy Store

Information provided by various external sources

Here at Rebo development and innovation never stops and we are constantly working on new product and categories, our most recent achievements include the Halo enclosure system & our Air Lock zip free enclosure entrance. We are extremely proud of our Safe Jump trampolines which were specifically developed for younger children and offer what we believe is the safest environment in the industry.


Contact info

3.6

Average

TrustScore 3.5 out of 5

730 reviews

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No recent history of asking for reviews

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3.6

All reviews

(730)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought the teampoline but the have…

I bought the teampoline but the have not sent me the product, tgere isnt a cobract nimger to get hold of them

April 8, 2019
Unprompted review
Rebo Trampolines logo

Reply from Rebo Trampolines

I have sent you a picture of your order, as it was a pre order the item wasn't in stock to send, I do apologise you have missed the item details, it is also a pre order button instead of add to basket
Rebo Trampolines

Rated 5 out of 5 stars

A well made product

Delivered on time. Does def take 2 to assemble! Instructions were clear and the product is very well made - unlike some other brands. Would highly recommend it.

April 7, 2019
Unprompted review
Rated 5 out of 5 stars

We have recently bought our second…

We have recently bought our second trampoline from Rebo. We loved the first one very much, so when kids got bigger there was no doubt which brand to choose for a new one. Very pleased with the quality. The customer and the delivery service is also excellent. We are planning to buy a nest swing in the future as well.

April 3, 2019
Unprompted review
Rated 4 out of 5 stars

After waiting for the bad weather to…

After waiting for the bad weather to pass I finally had a chance to build the trampoline in the garden. Instructions were easy to folllw and taking your time is essential for the build(all in all around 3.5hrs). It’s great build and cool finish make this Rebo trampoline look great!! Would recommend this to anyone - we have the 10ft and the kids love it!

March 30, 2019
Unprompted review
Rated 5 out of 5 stars

Quality products

Easy to order and prompt delivery- we have had our Rebo trampoline 10 years and it is still as good as ever. Parts are easily ordered. Both of our children have had years of fun.

March 17, 2019
Unprompted review
Rated 4 out of 5 stars

Bought a replacement jump mat

Bought a replacement jump mat, unfortunately despite speaking to Rebo before ordering it did not fit our old Rebo trampoline. The mat was returned and a full refund was received.

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

The instructions for the trampoline…

The instructions for the trampoline were great, apart from the cover to the springs. I checked youtube nothing. I checked the Rebo website nothing. It took 2-3 hours to build the trampoline but half a day to fit the string through the netting so I would be satisfied with the finish. I'd hate taking it apart in the future. The kids love it :)

March 11, 2019
Unprompted review
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Reply from Rebo Trampolines

Thank you for the review :)

Rebo trampolines

Rated 5 out of 5 stars

More ‘bounce room’

Good design, the bowed safety net gives impressively more ‘bounce room’ than other trampolines...
Watch out for these lighter models blowing over in the wind it breaks the poles (as you would expect).
Just secure it down with tent poles sand bags tie to a tree etc
Very popular with the children...

February 10, 2019
Unprompted review
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Reply from Rebo Trampolines

Thank you for the review :)

Rebo Trampolines

Rated 4 out of 5 stars

Good quality product

Good quality product and easy to assemble. Certain pieces missing when the trampoline arrived, but sellers were quick to remedy this, with no quibbling.

January 22, 2019
Unprompted review
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Reply from Rebo Trampolines

Thank you for the review :)

Rebo

Rated 1 out of 5 stars

Very poor customer service and 12 days…

Very poor customer service and 12 days later still no trampoline or any idea of when it will be delivered!

The worst company I have ever dealt with!

January 9, 2019
Unprompted review
Rebo Trampolines logo

Reply from Rebo Trampolines

I do apologise, I know the team have been in contact with yourself, the couriers did split the consignment and it is out for delivery with you today, I am sorry for the delay

Rebo

Rated 5 out of 5 stars

Ordered a new trampoline less than a…

Ordered a new trampoline less than a week to go before Christmas, we had emails to confirm order/delivery and kept upto date with delivery process. The delivery arrived when we were told it would which was excellent - the difficult part was hiding it & wrapping it up! Trampoline & enclosure are a massive hit with our daughter even though it is higher than what we expected, but that is because of having the enclosure which we didn't have on our old trampoline. One thing I would say is that its worth getting a fixing kit (to fix into ground),we bought something from a local diy store as hadn't ordered one.

January 8, 2019
Unprompted review
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Reply from Rebo Trampolines

That's great! Thank you for taking the time to review :)

Rebo Trampolines Team

Rated 5 out of 5 stars

Bought the sunken trampoline

Bought the sunken trampoline. Good clear instructions. Easy to assemble. Would recommend but you do need a digger to dig the hole!

January 6, 2019
Unprompted review
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Reply from Rebo Trampolines

Thank you for the review, a digger makes the job so much easier :)

Rebo Trampolines Team

Rated 5 out of 5 stars

Good

great product and after sales team would recommend

December 31, 2018
Unprompted review
Rebo Trampolines logo

Reply from Rebo Trampolines

Hi, you should have received the new net, I hope the trampoline is now being enjoyed

Rebo Team

Rated 5 out of 5 stars

Best thing ever

Best thing ever. The girls have never been off it since Christmas morning.

December 27, 2018
Unprompted review
Rebo Trampolines logo

Reply from Rebo Trampolines

Thank you for the review, glad they loved it :)

Heather

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