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Rebound Fitness Reviews 

2,328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability. Many people appreciate the excellent customer service, highlighting quick responses and helpful interactions. Reviewers frequently mention the fast and efficient delivery, with items arriving promptly and well-packaged. The user experience is also highly regarded, with products being fun, quiet, and easy to use, often positively impacting health and offering simple setup. However, some customers also noted challenges with the assembly process, mentioning it took time, required assistance, or involved some struggle during setup.

What people talk about most

Product

People report positive experiences with the product, often praising its excellent quality, sturdiness, and... See more

Quality

Customers had positive experiences with quality, consistently describing products as excellent, sturdy, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to set up, use,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,328)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found this company helpful with good…customer service.

Found this company helpful with good customer service. Had a question before I bought the rebounder and they answered promptly.
Delivery was super quick and the rebounder is really well made and sturdy, I felt happy on it. Looking forward to really getting fitter on this item.
I would recommend the company.

December 4, 2025
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Reply from Rebound Fitness

Hi Jackie, thank you so much for the 5* review as well as your lovely complimentary additional comments. Remember, we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great rebounder

I think this rebounder that I purchased, which is the pro gym version with springs not bungee - have been using it for years however surprised that it has almost gone up $150 in price that's unfortunate but I suppose it's due to tariffs?

December 7, 2025
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and additional comments. You are correct, unfortunately price increase is due to a combination of tariffs and courier charges for items of this size. We also thank you most sincerely for your continued support of our products. service@rebound.fitness

Rated 5 out of 5 stars

Fantastic product

Fantastic customer service and product, I researched extensively before settling on this rebounder and love that it folds up and has a storage bag. It’s super quiet to use as it doesn’t have springs and is very high quality so I see this lasting me years 🙏🏻

December 3, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Rachel, thank you so much for the 5* review and your additional comments. We also wish you many happy years rebounding and all the benefits rebounding brings! We are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Stability bar shaking when I’m not holding on

I ordered the stability bar too and really love having that
one question: when I let go of the bar and just free bounce the bar kind of shudders and shakes a bit. Is that normal or do we not have it done up right? I tightened the little screw in bolt thingies, but it still vibrates & rattles when I’m jumping.

November 23, 2025
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Reply from Rebound Fitness

Hi Deborah, many thanks for your 5* review. Regarding your question: All of our stability bars will have some movement in them - this is necessary otherwise there is too much stress placed on the legs of the rebounder. It is safe to use for balance purposes and ideally you will be using the rebounder to improve your balance so you should hold on the bar gently, rather than gripping/leaning your weight onto the bar. In a very short space of time, even if all you do is walk on the rebounder to start with, you will achieve an improvement in your balance very quickly. Little and often is the best way to start out with rebounder - don't feel you have to do a 30 min session each time, many people start with just a few minutes a day and build up from there.
I hope this helps and please do contact our customer service team if you need additional support. support@rebound.fitness

Rated 5 out of 5 stars

Amazing products and equally great…

Amazing products and equally great customer service!

November 28, 2025
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Reply from Rebound Fitness

Hi Will, we really appreciate the 5* review and thank you for taking the time to submit the additional feedback as well. Thanks again!

Rated 5 out of 5 stars

Extremely Satisfied....

Appreciate the prompt and friendly service from Rebound Fitness Customer Service. The rebounder and T bar arrived in Sydney home in amazing quick manner.
Easy to assemble, sturdy and looks quite polished.
The bounce is smooth and comfy. No discomfort on my ankles and feet.
Perfect cardio workout.
Recommended the XL FitBounce to my trainer and girlfriends.

November 23, 2025
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so much for the 5* review and also your additional feedback. We are so happy to read that you are completely satisfied with your rebounder and our Customer Service. We also pride ourselves in our post sales service - so, if you have any questions or concerns, please don't hesitate to contact us ... we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Quality rebounders, customer service and information

The customer service from this company is outstanding. Whether via email or telephone, they are accessible, professional and helpful in answering any queries. I also like the videos explaining the features of each model in comparison with other brands. Something that stands out about their rebounders is the unique design of the spring-release legs which make for easier storage. High quality equipment and plenty of information available about their products. Would highly recommend!

November 27, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Deborah, we are so pleased to read your fabulous 5* review, and the additional feedback you provided. We really do appreciate you taking the time to endorse our products and services - thank you so much! Please remember that we are here at hand should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Really quick delivery fantastic…

Really quick delivery fantastic rebounder

November 25, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Nicola, thank you so much for taking the time to submit your 5* review - we really appreciate it. And remember that we are only an email away should you have any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

5 star all round.

November 14, 2025
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Reply from Rebound Fitness

Hi Tamara, many thanks for your 5* review. We really appreciate you taking the time to submit this, and please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

REBOUNDER SURPRISE!

Bought this Rebounder on the advice of not one, but two family members. Prior to this I struggled with walking any distance. So
10 minutes a day, every day on the Rebounder .After one week I noticed an improvement. Forward just 3 weeks and seriously can’t believe the difference it has made. My Plantar Fasciitis has considerably improved and whilst not pain free , I can walk much further without having to stop. I bought the XL Version which gives you a bit more room. Trust me, get one . You won’t be disappointed.

November 15, 2025
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Reply from Rebound Fitness

Hi Julie, many thanks for the 5* review and for your additional feedback. We always find it so interesting to read about our customers experiences with our products and services. We wish you many hours of rebounding and all the benefits it brings! Many thanks once again!

Rated 5 out of 5 stars

Totally recommend - Great service and price

Great choice of rebounders and well priced vs other sites. I went for the beginner one with the stability bar.

I emailed Customer Service and they replied really quickly and really helpful.

Product came super quick and had clear instructions of how to put together. Also, had 4 month trial of their online membership.

Loving it so far...Great for me as have health conditions which mean I can't do high impact exercise.

Definitely recommend the product and company.

November 4, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Louise, many thanks for the 5* review and for providing some additional feedback which we always love to read! Many thanks again for sharing, and remember that should you have any questions or concerns please don't hesitate to contact us - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great Product and Great Company

I had initially purchased a rebounder from another company but was not satisfied with the quality. I figured I would have to spend more money. So I researched rebounders and ended up purchasing the MXL FIT Bounce PRO Bungee Rebounder and was very pleased with the product. It is very well made and quiet. The folding legs are fantastic and was one of the reasons for my purchase. I am new to rebounding and am starting slow, but I really am enjoying it so far.

The company is great to deal with and the interactions and customer service that I have received from them has been excellent.

*******************UPDATE*******************
4/15/26
Just wanted to add to this review that I am loving this rebounder. The quality of it is outstanding.

October 26, 2025
Unprompted review
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Reply from Rebound Fitness

Thank you so much for the 5* review. We really do appreciate it when customers take the time to do this, and provide the additional feedback. We do pride ourselves in providing excellent products and services so thank you again for endorsing these in your review. Please remember that we are only an email away should you have any questions or queries - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

I brought the Fit Bounce Pro eight and it changed my life …

I brought the Fit Bounce Pro eight months ago and I have loved it.
I am 64 years, with two hip replacement within the last three years, which I had done before I brought my rebounder.
I was having trouble to not walk, without limping
I also have three screws in my shoulder, which was sometimes hard to exercise with.
Since I started jumping on the bouncer every second day, just for 25-30 min, I have seen such a change in my body and feel so much stronger and healthier.
I don’t limp anymore because my legs are so strong now and look so toned. My arms are much more muscular now.
I am so happy with with the Fit Bouncer pro.
I want to also reassure you that if you have a problem with the Fit Bouncer Pro, you will have no problem to contact the company and have your problem resolved.
Last week I had a problem with the mat and wrote to company about this. Within 2-3 hours they replied to me, offer to send me a new mat.
It’s hard to see customer service like this these days
So if you are thinking about buying one, I wholeheartedly recommend the Fit Bouncer Pro.
It can change your quality of life!

October 23, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Brenda, thank you so, so much not only for the 5* review you submitted, but the fabulously informative additional feedback. Thank you for your recommendation, your endorsement and your confidence in our company and products. Happy Bouncing!

Rated 5 out of 5 stars

Fantastic after service

Fantastic after service. Great product. Great company. Thoroughly recommended

October 10, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Nick, many thanks for the 5* review and your endorsement - we really appreciate you taking the time to submit this.

Rated 5 out of 5 stars

The trampoline came SO FAST and the…

The trampoline came SO FAST and the product is incredible. I love rebounding and i love rebounding on rebound Fitness Pro even more.

Carrying case is awesome. Everything is perfect!

October 10, 2025
Unprompted review
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Reply from Rebound Fitness

Thank you so much Christine for the 5* review. We wish you many happy hours rebounding and all the benefits that come with it! But don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great rebounder …

Choose this rebounder after reading many reviews. Well worth the extra cost as it is so well made and sturdy. Easy to assemble and store. Great support after sales with access to training videos . Effective to raise your heartbeat and step count while having fun .
Came with bands and weights and carry bag . Delivery was fast . Very pleased .

October 7, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Sheila, many thanks for your fab 5* review and your additional feedback. We really enjoy reading about our customers' experiences with their rebounder, but also how we did as a company ... so thanks again! Please remember that we're here for you should you have any questions or concerns! service@rebound.fitness

Rated 5 out of 5 stars

The Fit Bounce Pro Bungee Rebounder has been a game changer for me for the last 3 1/2 years!!

The Fit Bounce Pro Bungee Rebounder has been a game changer for me. I am very pleased with the quality and workmanship not like others on the market. I have had this rebounder for over 3 1/2 years now and it still looks and feels like new! I am in my mid 60’s so keeping my body moving is important and I find the Rebounder is an excellent way to keep fit and healthy, while not putting any added pressure on joints etc. Even our grandchildren love to play on it when they visit. I have only just ordered the stability bar so this will be an added bonus to use when I exercise in future. Highly recommend this product!

October 3, 2025
Unprompted review
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Reply from Rebound Fitness

Thank you so much Julie, for the 5* review, and your additional feedback is a bonus. It is always so interesting to read about our customers' experience with our products and we really appreciate you taking the time to submit yours!

Rated 5 out of 5 stars

Worth the expense

Rebounder seems to be really good quality, well made and easy to put up. Clear instructions with videos on YouTube too.
I bought this bungee rebounder to replace a cheaper spring one that was hurting my back when I was using it. The fit bounce pro was expensive but worth the money.

October 6, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Jane, thank you for submitting the 5* review and your additional feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Ive been rebounding for yearis and had a…

Ive been rebounding for years and had a Jason Vale for over 10 years. I wanted a new one because I wanted one with bars. I decided on this one because it's good quality and a lot of athletes use it. Also, the bounce is firmer and what I found easy before, has got harder. I didn't realise how stretched my other one was. I also like that it folds. All in all im happy bouncing and have a membership with I jump instead on you tube. These twins are great and have been rebounding for years.

October 3, 2025
Unprompted review
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Reply from Rebound Fitness

Thank you so much Amena, for the 5* review and your additional feedback. We always enjoy reading about our customers and their rebounding experience with our products. Wishing you many hours of happy bouncing!

Rated 5 out of 5 stars

An excellent quality rebounder

An excellent quality rebounder. It arrived quickly, all the information with it was clear. It’s very easy to fold and put away or get out when I need it. Very happy with my purchase.

September 30, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Samantha, many thanks for the 5* review and your additional feedback. We love hearing from our customers about their experience with our company, the product and how they use their rebounder, so thanks again for taking the time to share. your experience.

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