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Rebound Fitness Reviews 

2,328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability. Many people appreciate the excellent customer service, highlighting quick responses and helpful interactions. Reviewers frequently mention the fast and efficient delivery, with items arriving promptly and well-packaged. The user experience is also highly regarded, with products being fun, quiet, and easy to use, often positively impacting health and offering simple setup. However, some customers also noted challenges with the assembly process, mentioning it took time, required assistance, or involved some struggle during setup.

What people talk about most

Product

People report positive experiences with the product, often praising its excellent quality, sturdiness, and... See more

Quality

Customers had positive experiences with quality, consistently describing products as excellent, sturdy, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to set up, use,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,328)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering and delivery excellent

Ordering and delivery excellent. Set up of rebounder straightforward. Started to use YouTube for workouts as DVD which was included is of no use as I don’t have DVD player but otherwise easy to access on YouTube. So far very pleased.

January 16, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Angela, thank you so much for the 5* review and. your additional feedback. We are always interested in customers experiences with our company, products and services. Don't forget that we are only an email away should you have any questions or concerns - we're here to help!

Rated 5 out of 5 stars

First time user of rebounder at 64

First time user of rebounder at 64. Did lots of online research however, only tried one at a local sport store which was much cheaper and it's obvious now why. Luckily my timing with Black Friday Sale also made the opportunity of accessing a superior product.
I found the Fitbounce Pro XL very easy to assemble, not to heavy to easily pick up and move, and yet feels robust and sturdy.
I like the tension on the mat and have enjoyed the workouts so far. A Christmas gift so have only had it a few weeks.
The only thing I found a bit 'clunky' was accessing the online tutorials, though my email queries were responded to within 24hrs (I'm in australia). I was surprised it wasn't a simple app to use.
Overall loving this decision.

January 1, 2026
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Reply from Rebound Fitness

Hi Rosanne, we really appreciate you taking the time to submit your fabulous 5* review, and additional comments. We hope that you are now finding the online workouts easier to access. We are only an email away should you have any questions or concerns- we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Best rebound trampoline out there

I ordered a rebound trampoline for my daughter. Firstly it arrived so quickly, secondly it’s incredibly easy to set-up and folds neatly in to its own bag and lastly the online classes are excellent. We were so impressed we ordered a second rebounder and have been using it daily. Great fun, good exercise and really quiet too. Love it.

January 8, 2026
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Reply from Rebound Fitness

Hi Jonathan, what a great review! Thank you so, so much. Wishing you, and the family, many happy hours rebounding!

Rated 5 out of 5 stars

If you are looking for a rebounder…

If you are looking for a rebounder Rebound Fitness you will not be dissappointed, I am 6' 5" 220 pounds and find that this has more than adequate room for me to work out on. The bounce is smooth and soft. My wife has had both of her his replaced and loves this rebounder compared to the cheaper one she has used for years

January 12, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Allen, many thanks for sharing your rebounder experience with us, especially as you gave us a 5* review that we really appreciate. Thank you again!

Rated 5 out of 5 stars

Excellent customer service, communication and delivery

I received an rebounder for Christmas and I love it. I’m 71 and wanted the stability bar that was missing from my gift. Not sure why. I contacted Rebound fitness and ordered the bar at a reasonable cost. Customer service by Liza was excellent snd Delivery was very fast Thank You

January 6, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Mary, thank you so much for the 5* review and we are not only happy to read that you are loving it, but that Liza, our Star Customer Service Manager, resolved the issue for you in a timely manner. Please remember that should you have any questions or concerns, we are only an email away!

Rated 5 out of 5 stars

Happy Customer

I did a lot of research before I purchased my FitBounce Pro XL, and was a bit nervous when I started to use it, as I had been having issues with my pelvic muscles. I needn't have worried...this rebounder is fantastic, gentle and perfect for my needs, and after a few days I am already feeling the benefit of more energy and better sleep. My pelvic floor is responding really well and my concerns were unfounded. Just started slowly and tried to stay aware of how my body was responding. Getting it set up was easy and I was bouncing away within an hour of it being delivered. Excellent product, great experience and efficient delivery.

January 10, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Karen, thank you so much, not only for the 5* review you submitted, but the additional feedback you added. We are really appreciative of customers telling us their 'story' and how rebounding is of benefit to them. Thank you again!

Rated 5 out of 5 stars

Superb Rebounder and Customer Service

This is the second rebounder I’ve bought, this one for my daughter as she was so impressed by mine! Customer service was exceptional. They answered all my questions and helped change a wrongly imputed delivery address (which was my fault). Honestly can’t speak highly enough of the quality of the product and the customer service. 10/10 for sure!

December 29, 2025
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Reply from Rebound Fitness

Hi Nicola, it was our pleasure to help with your order! This is where having a real, live customer service person who is able to respond in real time! Thank you so much for the 5* review and we wish you and your daughter many happy bouncing hours!

Rated 5 out of 5 stars

10* Service & Fast Delivery

10* Service & Fast Delivery

Purchased a trampoline for my wife, which looks great to me and she will enjoy it I am sure. In my haste to order the item, I made an error, so wrote to the company. A lady called Liza responded immediately and after exchanging a couple of emails, she sorted out my issue perfectly and delivery was completed in 24 hours.

Liza was extremely helpful and works at lightening speed. I really appreciate great service that is attentive and effective. No silly bots that you go around in circles with, just a very helpful person, who takes the time to look after customers - Thank you 😊 10/10

January 7, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Peter, thank you so much for the 5* review and your additional feedback. We totally agree with you that Liza is an absolute star and takes her job extremely seriously. We do pride ourselves on excellent pre- and post sales customer services, so thank you so much for your endorsement. Please don't hesitate to contact us should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product and fun

The rebounder is a fun work out and very study. I love that it folds down easily. The company's brochure explained everything very well. I'm 65 and needed a non impact workout. I wish I tried it years ago.

January 1, 2026
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Reply from Rebound Fitness

Hi Linda, thank you so much for your 5* review. We are also so pleased to read that you are totally satisfied with our product and services. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

I’ve only just started to use my…

I’ve only just started to use my rebounder so I can’t give proper feedback.
So far it’s ok.

December 15, 2025
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Reply from Rebound Fitness

Hi Nichola, many thanks for taking the time to submit your 5* review, even though you are just at the beginning of your Rebounding adventure! We wish you many happy hours on your rebounder and feeling the benefits that the workouts will bring. Don't forget that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent customer service. Highly recommended.

November 4, 2025
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Reply from Rebound Fitness

Many thanks for the 5* review and your personal recommendation- we really appreciate it!

Rated 5 out of 5 stars

Great rebounder

Great rebounder – sturdy, comfortable, and excellent quality. Delivery was very quick and customer service was helpful and efficient. Really pleased with my purchase and would highly recommend.

December 29, 2025
Unprompted review
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Reply from Rebound Fitness

Hi! So happy to read that we have met your all round expectations. Please don't forget that should you have any questions or concerts, we are only an email away. Happy Bouncing

Rated 5 out of 5 stars

Amazon Purchase

I bought my Maximus Pro rebounder from Amazon, it was a good price because the outer box had damage. Thank you to Rebound Fitness for picking up the product guarantee and responding to my purchase to excellent company service. My rebounder is to help strengthen my legs after injury already enjoying it.

December 26, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Karen, we are so pleased to read all about your experience, and thank you very much for the 5* review and your additional comments. We wish you well with. your rebounding regime!

Rated 5 out of 5 stars

Good quality rebounder

I’ve had my Maximus Pro bungee rebounder for over 3 weeks now and am absolutely loving it and have been using it every day. I am new to rebounding and bought a very cheap rebounder initially to try it out. It came folded down and I couldn’t put it up as it was really stiff so I had to return it straight away. I then did a lot of research and chose this rebounder because it comes already set up, you just need to put the legs down, and also due to the very good reviews I found online and on YouTube. It was a lot more expensive than the original one I bought but I am really glad that I spent the money to get a quality rebounder. The customer service was great and it was delivered quickly. It has a really nice bounce and I have not had any muscle or joint soreness from using it. I am loving rebounding, it’s great fun and the rebounder comes with access to workouts and also free trials with some instructors. I am delighted with my purchase.

December 28, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Pamela, many thanks for your lovely 5* review and all the additional feedback you have provided. We love hearing our customers' personal experience with our products and services. And remember, we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Quality Product

I recently ordered the Fit Bounce Pro II Rebounder from Rebound Fitness, and I couldn’t be happier with my purchase. The order was delivered quickly, which was a great start. The rebounder itself looks fantastic and is clearly made from high quality materials. It feels sturdy, well built, and superior in quality.

I’ve been using it every day for the past two weeks, and it has become a fun and effective way to work out. I especially love that it provides a great workout with minimal pressure on my knees, making it comfortable and easy to use consistently.

As a bonus, I also received two free pairs of grip socks, which was a lovely surprise and very much appreciated. Overall, I’m extremely pleased with this product and would highly recommend it to anyone looking for a low-impact, enjoyable way to stay fit.

December 4, 2025
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Reply from Rebound Fitness

Many thanks Latoya for the 5* review and your additional feedback. We are so happy to read that you are enjoying your rebounding workouts - keep up the good work! Thanks again ... service@rebound.fitness

Rated 5 out of 5 stars

I purchased the rebound Fitness Pro XL…

I purchased the rebound Fitness Pro XL a few weeks ago. It arrived on time, well packaged and very easy to assemble. It feels great and I think over time I be very happy with this investment. I had a lot of difficulty deciding between the smaller or larger size and eventually went for the larger. I do kind of wish I went for the smaller now as it would have taken less space in my limited space..because I like to leave it up and do lots of short sessions over the day to break up long stretches of sitting. I think the smaller would have been fine but of course without a side by side comparison I cannot know for sure. And I had wondered about getting the support bar given I am 68 , only 50kg and have osteoporosis but I am happy I decided not to after an email from support team. For what I will be doing it definitely is not necessary.

December 16, 2025
Unprompted review
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Reply from Rebound Fitness

Thank you so much Leanne, for the 5* review and your additional feedback. We really appreciate you taking the time. Please don't forget though, that we are only an email away, should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Ordering was easy and quick delivery

December 4, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Jan, thanks for the 5* review. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.service

Rated 5 out of 5 stars

Great choice

Great choice
Quality workmanship
Silent not noisy
Prompt service and delivery
Perfect tension, no jarring of joints
Easy fold to put away or to transport with carry bag

December 1, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Sandra, thank you so much for your 5* review and also the additional comments! We really appreciate it.

Rated 5 out of 5 stars

Very excited when this arrived

Very excited when this arrived, within 10 mins it was up and ready to go. A little bigger than expected but not disappointed. Product seems really well made & very sturdy and stable. Springs look substantial and not noisy at all. Tried out one on the free videos found on-line through the rebound website, and wow what can I say. I’m mid fifties and exercise regularly but found the beginner workout challenging, so know this is going to keep my interest for a very long time. Very easy to use and following the video was easy, can’t wait to try out more. Got it at a discounted rate on Black Friday and think it was well worth it’s money. Still early days so not sure of its longevity yet.

December 9, 2025
Unprompted review
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Reply from Rebound Fitness

Hi Linda, thank you so much for your lovely review, and especially for the 5 stars! We really appreciate when customers take the time to provide their feedback and talk about their personal experience. We wish you many happy hours on your rebounder and all the benefits rebounding brings! We're only an email away should you have any queries - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Absolutely love the Rebounder Fit…

Absolutely love the Rebounder Fit Bounce Pro!! We got it with the stability bar but actually don't think we need it ;-) We chose this model after much research and seeing Goldie Hawn use it ;-)
The quality of the equipment is outstanding and the free video resource will be well used! Would recommend both the Fit Bounce Pro and Rebound Fitness - the customer service was exceptional.

December 7, 2025
Unprompted review
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Reply from Rebound Fitness

Hi and thank you for awarding us with your 5* review. We do pride ourselves on our products and customer service, so many thanks for your endorsement. Please don't hesitate to contact us should you have any queries at all - we're here to help! service@rebound.fitness

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