Trent Furnishing Co Ltd Reviews 55

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the ordering process, whether online or by phone, and highlight the excellent quality of the products, particularly the comfort and quiet operation of the recliners. The delivery service is frequently commended for its efficiency, punctuality, and the helpfulness of the delivery teams who set up and demonstrate the products, often removing old furniture and packaging. The staff receives high marks for being helpful, pleasant, and courteous, making the overall experience smooth and enjoyable. Reviewers appreciate the clear communication regarding delivery updates and the company's commitment to customer satisfaction, even when minor issues arise.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the efficiency and... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent, helpful, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and efficiency.... See more

Order

Reviewers highlight positive aspects of the order process. Customers consistently praise the ease of... See more

Product

Consumers express great satisfaction with the product. Many reviewers highlight the comfort and quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an easy process ordering online. Straight forward and simple. I was kept updated about the delivery date and time. It was delivered and assembled in my home, with the chair being demonstra... See more

Rated 5 out of 5 stars

Looked online initially then went to the store. Staff very helpful and pleasant good selection of furniture and riser recliners they had our choice in store brilliant selection of upholstery and leath... See more

Rated 5 out of 5 stars

Really good company to deal with, pleased how everything went to plan from ordering and receiving the chair. The chair is lovely and comfortable in every way. Delivery guys were really good, set up t... See more

Rated 5 out of 5 stars

From our initial contact to our delivery everything was 5 star. Easy ordering process,with a good price.Advised of a 2 hour delivery slot that was updated to a 30 minute window on the day. The lads... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Excellent service

We couldn't have chosen a better retailer to buy our riser/recliners from. They were an unbeatable price and the company were extremely helpful from the very start, answering all our questions and giving us full confidence in them. The chairs were delivered earlier than they quoted, and the delivery team were polite, helpful and took great care when bringing the chairs into the house. They positioned them exactly where we wanted them and explained the instructions clearly. We wouldn't hesitate to recommend them and use them again ourselves in the future.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

My purchase of a riser recliner was made through
their online business and I found the organization
offered competitive prices and, what is very rare
these days, really good service. This is the second
purchase I have made and I have not been disappointed.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service once again

Very good service once again. This is the second recliner from the supplier and they even found details of my first purchase in 2008, so we were able to buy a direct replacement. Well done!,,,,
Would recommend, they treat you with respect and can’t do enough to ensure you are happy.
Thank you

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience…

We wanted to deal with a local independent company and were not disappointed - all the staff we had contact with were very pleasant and helpful. We were given a very good price and the goods arrived on time. The delivery men were so helpful, moving our old suite into the garage before bringing in the new. During the time there an elderly relative next door but one had fallen over and straightaway they were there to lift him - we were all so grateful to them.
We have had a small problem with one of the chairs but it has been dealt with immediately. All in all a great experience with this company and wouldn't hesitate to recommend them

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

Easy to order and at a very good price. It would have been nice if the confirmation email had stated the expected lead time - I already knew it was 8-10 weeks from the website FAQs but it would have been good to have had this re-enforced.
Delivery was within the expected dates and I got a call several days in advance so it was easy to plan for this. As they use their own drivers I was more or less given an exact time of arrival which was useful so I didn't have to wait around. The drivers were great and my chair was unloaded very quickly and placed exactly where I required it.
Would use again without hesitation!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

Easy to use website. Good prices. First class customer service. Delivery at a time and date that suited me. Product just what we ordered. First class.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly satisfied

I am always a little nervous about ordering online from a company I have never heard of, but I needn't have worried.
The service from start to finish was excellent, I couldn't find the chair cheaper anywhere , delivery was free, estimated wait time for delivery was spot on and delivery was exactly to the day and time.
The delivery men left the chair ready to use and removed all packaging
Would highly recomend

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service from the start, and the free delivery was the cherry on the top.... the delivery team was fantastic, apart from the new furniture in the room you would not know they had been there.

October 18, 2023
Unprompted review

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