Recool Hair Reviews 930

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing quality of the products, often describing the hair as soft, silky, and natural-looking, with many noting it doesn't shed or tangle easily. The ordering process is frequently highlighted as easy, and the delivery service is commended for being fast and timely, often arriving quicker than expected. Many people also appreciate the excellent customer service, mentioning responsive communication and helpful support throughout the entire process. However, some customers also noted dissatisfaction with product density not matching descriptions, or receiving wigs that were too small or had poor color distribution. A few other people also felt that customer service was poor, experiencing ignored emails or issues with order fulfillment, including some who never received their items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the hair as soft, true to length, and... See more

Order

Clients share positive opinions on order, with many expressing satisfaction and loyalty, stating they will... See more

Delivery service

Users describe positive interactions with delivery service, consistently reporting fast and timely shipping,... See more

Customer service

Customers had positive experiences with customer service, often praising the promptness and helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my hair from Relcool, and let me just say this hair is absolutely amazing! It’s 100% human hair, and the texture feels so soft and silky…I’m honestly obsessed! It’s so beautiful that I literall... See more

Rated 5 out of 5 stars

I got my hair from Recool, and let me just say this hair is absolutely amazing! It's 100% human hair, and the texture feels so soft and silky...I'm honestly obsessed! It's so beautiful that I literall... See more

Rated 5 out of 5 stars

I ordered the straight hair from Recool and I’m honestly impressed! The hair is super silky, soft, and true to length. It doesn’t shed. What really made my experience great was their communication... See more

Rated 5 out of 5 stars

"I recently purchased this human hair from Recool, and I'm thrilled with my experience!.. My friends just keep asking for the link because the hair is simply beautiful, incredibly soft and feels natu... See more


Company details

Written by the company

Recool Hair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, HD Lace Wigs.Factory Price,Free Fast Shipping,Get a Natural Look From recoolhair.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

930 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This is my first ever time ordering…

This is my first ever time ordering online and from a Us vendor I was very skeptical at first cause it’s my first time ordering but when my package arrived I was so happy and excited 🥹 thank you so much recool and amazing customer service they are very reassuring I wish I could give more stars but oh well I love my hair and will def buy from them again and I’m in Canada and it arrived in no less then 3days😍

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very efficient. The hair was soft and the length is exactly what I wanted. I love the quality a lot. Will be purchasing again.❤️❤️❤️

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

i just received my wig from recool

i just received my wig from recool, and i would say i am very pleased and impressed with the wig . i got a glueless unit because i am a very busy woman and sometimes i don’t have time to do my hair always on the go so the fact that when i put this wig on it laid perfectly on my head it looks like my real hair i didn’t really have to manipulate it too much goes to show how perfectly it fitted me . the parting was on point. i love how full the wig is will most definitely be buying more from them . this is my first time buying from them and i am really impressed

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

The hair was very beautiful and soft

The hair was very beautiful and soft. Also very full I bought 250% density and I bleached it to obtain a copper tone and still look super healthy and doesn’t tangle or shed at all. I’m very happy and will definitely buy again.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

The wig is amazing and is very soft

The wig is amazing and is very soft. It’s 100% human hair. It’s very easy to install. The shipping was very fast and the company communicates with you until you receive your package. 10/10 highly recommend ✨

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Best service , best products // Meilleur service meilleurs produits

I had been looking for good products for wigs for a long time but couldn’t find any, and then Recool came along. At first, I was hesitant, but now that I have the product in hand, I can see that everything is perfect. I had a lot of discussions with the seller, who responds quite quickly, and the product arrived very fast. I’m sticking with them because they meet all my expectations. I didn’t think this was still possible. Recool is the best product and the best service.

je cherchais depuis longtemps des bon produits pour le perruques mais je ne trouvais pas puis Recool est arrivé au debut j'étais indécise mais maintenant que j'ai le produit en main je constate que tout est parfait ; j'ai beaucoup discuté avec le vendeur qui repond assez vite et le produit est arrivé trés rapidement. Je reste chez lui car il satisfait toute mes attentes je ne pensais pas que cela était encore possible Recool est le meilleur produit et le meilleur service

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

The hair looks very beautiful

The hair looks very beautiful, it comes pre-cut, pre-bleached and very full. I love what I got, for people who doesn't like wig installation this is your go-to plug for your wigs. I am definitely patronizing again.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good

Always fast shipping and the hair is good & so are the 2 wigs I’ve purchased in the past they were nice full etc

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

I recently purchased hair from Recool. The delivery was quick like Omggg🙌. And my experience has been been great like always. Hair is soft, and has a natural shine. It holds up well and….. high quality. Overall, I’m really happy with my purchase and would recommend it to others looking for good quality hair!

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed/dissatisfied customer

Disappointed/dissatisfied customer. I noticed they have a 4.7 not sure how accurate the reviews are. I gave it a try and feel like I was mislead. I ordered at 26 inch wear and go curly. I installed the wig and ran my fingers through the hair. I noticed clumps of hair falling out. Thought it was happening because the wig is new and some shedding is expected. However few days have elapsed and the hair continues to shed. Wind blows and the hair sheds everywhere. A mess! I don't recommend it.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, actually, I'm really satisfied with the wig I bought from Recool, and that's why I highly recommend placing your order with Recool. Thank you!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with recool hair was very…

My experience with recool hair was very very positive in the end after jumping to a bad conclusion about this company was totally wrong.The customer service was outstanding my item was shipped so fast and arrived way on time that I didn't have time to even see the tracking.Will purchase again and thank you all for your professionalism.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Wig Store Ever!!

Hi everyone I just wanted to say this company is really the best wigs store The quality of wig is beyond excellent with no shedding and the wigs last a long time and has no smell..There delivery service is excellent and the wig comes to you very fast and I live in Vancouver British Columbia..Look no further this is the company you should buy your wigs from.They are truly amazing

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great hair company

Easy to purchase. Great communication after I placed my order. Received the hair within 2-3 days. I love the natural hair look and texture. Will order again!

December 27, 2024
Unprompted review

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