Red Label Outlet Ltd Reviews 

I Received a John varvatos unsealed fragrance, send them an email and phoned in, they promised me to look into it straight away, "don't think so". three days later i phoned in again by then I already phoned John varvatos myself to ask if their products are sold sealed, they confirmed " All our products are sealed". When speaking to red label outlet after 3 days they said that it doesn't come sealed and that he had to double check, I said you know what I haven't got time for jokers I have got better things to do than trying to convince you and just left it. Conclusion- save yourself a headache and buy from the well-known shops like "The Perfume Shop" etc. So know if you receive an order and it's unsealed that the whole warehouse has tried your fragrance before they send it off to you. It really appears to me that they are under influence of red label and that Jack Daniels is the supervisor who leads operations, "trying to argue that they are sold unsealed, what a joke". On a serious note, just avoid them, really, it's not worth the hustle, especially with this Cost Of living crisis, you don't want to lose any money and deal with people like Mr Patel "The Clown".

Brilliant top notch customer service,
Really kind, attentive and making sure your completely satisfied, I can strongly recommend thank you very much! 10/10

Absolutely rubbish company. When ordered i paid extra for next day deliver. After 5 days (including weekend) i wrote to them to ask to not send anymore because i needed for a birthday present and time past and next day they gave me a tracking number with parcel sent it the day before when i wrote them.
I clearly said again i don't want the parcel anymore, i left in holiday and guess what, the Yodel delivered the parcel to a neighboor.
I will ask for full refund !!!
And 100% i will AVOID this website in the future

Ordered quite a large amount of perfumes from Red label outlet Ltd. They arrived via FedEx with in the Week. Perfectly packed, real perfumes and excellent customer service. Great prices and I would definitely recommend. Thanks guy's.

I am still waiting to get my package 1 month after order. I've sent at least 10 emails and have got nowhere. I'm in Ireland and they keep blaming the Irish courier. From tracking package is still in the UK. I have asked for a refund or to send a new order and I'm just getting ignored.
Update. I received package today finally still took 4 weeks .

Yodel alert!

This seller uses the most unreliable courier in the UK, Yodel. They had me wait all day saying they would deliver by 9pm, but never showed up. They did the same the next day, except they marked it as left at front porch, but I live in a 1st floor flat & obviously don't have a porch.

The seller said they'd investigate, but I never heard from them again, they just ignore you & keep your money.

After a lengthy dispute claim, lasting a month, I got Paypal to refund me, but I'll never use Red Label or Yodel again.

Red Label doesn't tell you who their courier is on their website because they know people are put off when they see Yodel's name.

Edit: In reply to Red Label's response, I specifically chose the option "Do Not Leave in Safe Place" & to only deliver it to me personally, through Yodel's app, but they just ignored me. And I texted the driver, but was ignored again.

You also chose to ignore me. Take some responsibility & reply to your customers when there is an issue, instead of ignoring us & leaving us to wait a month because we have to make a claim against you.

Haven't yet received the item, however I feel peeved. Having paid premium for "1-2 days" delivery, four days later still waiting! Their excuse...... the stated delivery clock only starts when they get around to posting, so don't be misled by the stated posting times.

original perfumes
The purchase was a safe, simple process. the perfume came in the original sealed packaging.

All good , speed ,quality, packing

The product was defective in that the texture of the moisturiser was grainy - more like an exfoliator. I contacted customer support and was told to send the product back but it was going to cost me 2/3 of the price I paid for the product to do this. I put it in the bin as I had no guarantees of a refund.

I was looking for and was able to find Yardley Gentlemens soap on their website. I placed the order for 8 bars and received them within 14 days. I feel that was good service since I live in Indianapolis Indiana and they had to come through customs. Very pleased with the soap!

As described, quick delivery and excellent service

As always I am delighted with the products but this time you were let down by yodel, they failed to deliver and I think they lied about attempting to . However having spoken to Krishna I must say the help given and time taken to ensure that I eventually received my order was 2nd to none . Thank you Krishna your a star

Very pleased with CLEAN men’s fragrance…..

First time customer.
Bought Azzaro Wild Mint
pour home there being the best price I could find. Delivery was prompt and product well boxed.
Would defo recommend this company.

Very good experience.The product very good and delivery was in time.Thank you

I ordered two lipliners and they were sent by the courier Yodel, who left my parcel outside of my door and it unfortunately got stolen.
I complained to red label outlet and they came back with a photograph showing the parcel left outside my doorstep I argued that it it was not handed to me but left in an unsafe place in a commmunal area. To my dismay, Red label outlet said they were not obliged to refund me as the photo showed it was delivered to my front door. So I lost the parcel and money no fault of mine. ibut in my opinion, due to Yodels incompetence and the very least red label outlet should have done was replace the lipliners. Their customer service skills were appalling.

Really pleased with my purchase. I've ordered from this website a couple of times now. The prices are good and found a large variety of perfume. All came really well-packed. Customer service is good too and provide me with the tracking number of my order.