Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've used Reduce My Excess when using hire cars in previous years. The website is easy to navigate, and most of all, the service provides peace of mind at a fair price point.

Reply from ReduceMyExcess
Really easy website and customer service really helpful

Reply from ReduceMyExcess
I was able to find what I needed and am happy with the quote. Very competitive, and customer support was very responsive.

Reply from ReduceMyExcess
Good communication regarding renewal change of area.

Reply from ReduceMyExcess
Very clear website and easy to set up cover. Good price, although I didn’t need to claim so have no experience of the customer service.

Reply from ReduceMyExcess
Easy to use well explained and very reasonable prices very happy with your service
Thank you

Reply from ReduceMyExcess
Simple access, massive savings on quoted hire company excess cover, why wouldn't you

Reply from ReduceMyExcess
Website was easy to navigate and use to find what I was looking for for.

Reply from ReduceMyExcess

Reply from ReduceMyExcess
Easy peasy!
Why pay high prices for car hire for a short hire when you can get a whole year covered for a fraction of the price.

Reply from ReduceMyExcess
I only give one star because I cant give -5 I accidentally added the wrong month and got in touch immediately to let you know on an insurance charge of £22 you where going to charge me a further£16 to change the date. I decided to not take up your unattractive offer and have gone elsewhere terrible service

Reply from ReduceMyExcess
Great prices for single trip and annual policies and it’s good to be able to use Cashback websites to get even more money off. However, I dropped a couple of stars purely for the time it took me to find out what the policy limits were as I wanted to know these before entering all my details and committing to a policy. The limits are shown on the last step, but I had to put in all my details by that stage. I did find them eventually somewhere in the FAQs/Policy docs. The true worth of a policy is how they deal with claims ultimately, which I hope I don’t have to go through!

Reply from ReduceMyExcess
Have used ReduceMyExcess for many years and have needed to claim on my last trip. Cover was provided seamlessly and I was reimbursed for the excess promptly.

Reply from ReduceMyExcess
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.