ReduceMyExcess Reviews 2,649

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the peace of mind it provides when hiring cars. Many appreciate the user-friendly website and the straightforward process for obtaining coverage, often noting the significant savings compared to insurance offered by car hire companies. The pricing is frequently mentioned as competitive and offering great value for money. However, some people were not happy with the website, describing it as not user-friendly. A few other people also felt that the customer service was poor, with one reviewer specifically mentioning a language barrier issue.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and... See more

Price

Customers consistently note positive experiences with price, often highlighting significant savings compared... See more

Website

Users describe positive interactions with the website, consistently highlighting its ease of use and... See more

Value for money

Consumers consistently find the value for money to be positive. Many reviewers highlight significant savings... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the peace of mind offered by the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more

Company replied

Rated 5 out of 5 stars

I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 da... See more

Company replied

Rated 5 out of 5 stars

Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more

Company replied

Rated 5 out of 5 stars

I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies. This year my hire car trip was running beyond the en... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

Thank you for your feedback. We're happy to hear that your claim was settled quickly and fairly.

Kind regards,

Anna

Rated 5 out of 5 stars

Radgee

Easy to apply for cover

May 8, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Rodger,

Thank you for your feedback. We’re pleased to hear you found it easy to apply for cover.

Kind regards,

Anna

Rated 5 out of 5 stars

All good

All good. Great product

May 8, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Dean,

We're happy to hear you had a good experience with ReduceMyExcess! Thank you for your positive feedback.

Kind regards,

Anna

Rated 3 out of 5 stars

Great prices for single trip and annual…

Great prices for single trip and annual policies and it’s good to be able to use Cashback websites to get even more money off. However, I dropped a couple of stars purely for the time it took me to find out what the policy limits were as I wanted to know these before entering all my details and committing to a policy. The limits are shown on the last step, but I had to put in all my details by that stage. I did find them eventually somewhere in the FAQs/Policy docs. The true worth of a policy is how they deal with claims ultimately, which I hope I don’t have to go through!

May 10, 2026
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Reply from ReduceMyExcess

Hi Danny,

Thank you for taking the time to share such detailed feedback. We’re pleased to hear you found our single‑trip and annual policies good value, and that the option to use cashback sites was helpful.

We appreciate your comments about the visibility of policy limits and if you do need to make a claim, our team will be on hand to help.

Kind regards,

Anna

Rated 5 out of 5 stars

Have used ReduceMyExcess for many years…

Have used ReduceMyExcess for many years and have needed to claim on my last trip. Cover was provided seamlessly and I was reimbursed for the excess promptly.

May 6, 2026
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Reply from ReduceMyExcess

Hi Philomena,

Thanks for your feedback. It’s great to hear that after many years with us, your claim was dealt with seamlessly and the excess was reimbursed quickly. We really appreciate your loyalty.

Kind regards,

Anna

Rated 5 out of 5 stars

claim was no hassle to do and was…

claim was no hassle to do and was promptly dealt with.

May 10, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Robert,

We're happy to hear that our claim process was easy for you and that it was handled quickly. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Renewal was easy and straightforward

Renewal was easy and straightforward. This is a reliable Insurer and I have some authority in this as I've been an Insurer myself for over 35 years.

May 10, 2026
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Reply from ReduceMyExcess

Hi Livio,

We're happy to hear that your renewal was easy. Thank you for acknowledging our reliability, especially with your extensive insurance background. We appreciate your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Saved me money from UK Rental company...

Saved me money from UK Rental company...

May 10, 2026
Unprompted review
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Allen,

We're glad you had a positive experience and that we were able to save you money from the rental company. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to join on the website

Easy to join on the website. I had to make a small claim this year. It was handled in a friendly way, and to my satisfaction.

May 8, 2026
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Reply from ReduceMyExcess

Hi David,

We're happy to hear that taking out a policy through the ReduceMyExcess website was easy. We're also glad that your claim was handled to your satisfaction in a friendly way. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

It is quick and easy to get a quote…

It is quick and easy to get a quote online. The quote us always competitive and I am a repeat customer.

May 9, 2026
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Reply from ReduceMyExcess

Hi Bridget,

We're happy it's quick and easy for you to get a quote online. We appreciate you being a repeat customer and mentioning our competitive quotes!

Kind regards,

Anna

Rated 5 out of 5 stars

Use it Every Time

It’s just so easy and takes seconds to do. Gives a real peace of mind to hiring a car

May 7, 2026
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Reply from ReduceMyExcess

Hi Keth,

We're so glad to hear the ReduceMyExcess website is easy to use and provides peace of mind when hiring a car. Thanks for taking the time to leave us your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy and good value

Good price .

May 4, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Suzanna,

Thanks for your review. We’re glad you found our cover easy to set up and good value for money.

Kind regards,

Anna

Rated 5 out of 5 stars

Great company

Great company, always use them when hiring a car. Reasonably priced and easy to use.

May 7, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Tariq,

Thank you for your positive feedback. We’re glad you find our cover easy to use and good value, and we appreciate you continuing to use our services.

Kind regards,

Anna

Rated 5 out of 5 stars

satisfied

Very satisfied

May 7, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Craig,

We're happy you're happy!

Kind regards,

Anna

Rated 5 out of 5 stars

Brilliant Customer Service

These guys were great, I booked a van policy and when I got to the rental place I had to swap out to a car. I messaged ReduceMyExcess asking if I could swap the policy. They responded saying they couldn't swap the policy but as I'd bought an annual car policy for a later rental they have refunded the van policy IN FULL. I did not expect that but was very pleasantly surprised. Absolute top marks for going above and beyond. Thank you.

May 7, 2026
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Reply from ReduceMyExcess

Timm Cleasby,

We appreciate your positive feedback. We are happy to hear that you were pleasantly surprised by our service when you needed to change your policy. It's great to know we exceeded your expectations. Thank you!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to purchase this insurance

Very easy to purchase this insurance on the ReduceMyExcess website, which I have used before.

May 7, 2026
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Reply from ReduceMyExcess

Hi Ian,

We're happy to hear that purchasing insurance through our website was easy, and we appreciate you being a returning customer. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Very helpful over my renewal and all…

Very helpful over my renewal and all sorted very quickly.
Good value,recommend

May 5, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Greg,

We're happy to hear that your renewal process was quick and helpful. It's great to know you found good value, and we appreciate you recommending us.

Kind regards,

Anna

Rated 5 out of 5 stars

Definitely recommend

Quick and easy to get a quote.
Have used reduce my excess policies a few times now.
Competitive prices.

May 7, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Susan,

We're happy to hear that you find our quote process quick and easy. It's great to know you've used our policies multiple times and appreciate our competitive prices. Thanks for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to navigate and get the insurance…

Easy to navigate and get the insurance I wanted

May 4, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Michael,

We appreciate your feedback and are happy our website was easy to navigate, allowing you to quickly get the insurance you wanted. Thank you!

Kind regards,

Anna

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