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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, highlighting the seamless process for various writing and publishing needs. Many appreciate the professional and experienced staff, finding their expertise invaluable for improving their work and navigating the publishing journey. The website's organization, features like word count tracking, and the ability to export in different formats are frequently mentioned as significant benefits. However, some customers also noted occasional dissatisfaction with specific services, particularly regarding the comprehensiveness of feedback received from certain professionals or issues with dispute resolution. A few reviewers also expressed concerns about the quality of work from some editors and the platform's support when issues arose with service providers.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's seamless, intuitive, and... See more

Website

People report positive experiences with the website. Many customers praise its well-organized, clean, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the platform for connecting them... See more

Product

Reviewers highlight positive aspects of the product, particularly praising its usefulness for authors. Many... See more

Staff

Consumers find staff to be highly professional and helpful. Reviewers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

I give reedsy a high score because I genuinely like it and always use it. I started with word, then went to docs, discovered reedsy and it's just stuck. yes there's always room for improvement... See more

Rated 5 out of 5 stars

Reedsy made the entire process seamless. From clear communication to reliable delivery and an intuitive platform, everything worked smoothly. What stands out most is the level of professionals availab... See more

Rated 5 out of 5 stars

I found Reedsy very easy to use. I was able to view the work of several professional cover designers and obtain quotes from them. All correspondence and payment went through the Reedsy platform, giv... See more

Rated 5 out of 5 stars

Reedsy Studio is really easy to navigate. With the ready-made template makes my work finished faster and saves time! I can also export my book in E-Pub and PDF with different customization with modern... See more


Company details

  1. Book Publisher

Written by the company

Reedsy connects authors with vetted freelance editors, designers and marketers to create high-quality books. Over 1,000,000 authors are part of the Reedsy community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Using Reedsy works

This was my first book and the collaboration on the Reedsy site was great. I was able to take my time and choose who I thought would work well with me. The writing and publishing system works well. I liked the guides and for once the "bot" help system was good.
If you are starting off on a writing career, this site is really good.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I give reedsy a high score because I…

I give reedsy a high score because I genuinely like it and always use it.
I started with word, then went to docs, discovered reedsy and it's just stuck.
yes there's always room for improvement but credit where it's due, it's good.
The platform is so easy to use and appealing aesthetically.
Secondly access to help from a huge community of writers and other experts.
I also love the prompt challenges they do, it's super interactive too.
So yeah, definitely use reedsy.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Offers a great number of services from…

Offers a great number of services from so many different industry professionals so you can really find what you're looking for. I was able to find someone who was really helpful for my project and could fit all the parameters of turnaround time, budget, experience, and expertise. The website itself is very well set-up and easy to use. I would highly recommend Reedsy for anyone from first-time novelists to the more experienced.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy - a great platform to find advice and industry professionals

I'm an emerging writer with a couple of books to my credit. I've been going it alone with my writing practise and it can be a lonely slog at times. I'd written a cosy crime manuscript but wanted professional eyes on it and discovered Reedsy. So glad I did because I've been working with an incredible editor who's given me honest, practical and clear feedback that's making a huge impact on my manuscript. The process of finding the right editor could not have been easier and all payments and collaboration emails are managed via the platform which keeps it straightforward. Wouldn't hesitate recommending this to fellow writers - at any stage of their career.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Someone needs to pay attention here!

In my experiences , it is very rare I've encountered a level of professionalism and courtesy that makes me say " Wow!
Chris's interactions with me far exceeded my expectations. He is a great ambassador of the Company .Somebody needs to know they have a "STAR" there among them… you know, the kind of "Star "who doesn’t show up in the Movies or TV, but shines equally bright!

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

I Do Not Recommend Reedsy

My experience highlighted the importance of clarifying service definitions before accepting an offer on Reedsy. I requested structural manuscript feedback, but the formal offer used broader “editorial assessment” language. Although I felt the final review lacked the depth I was seeking, the dispute team determined that it met their professional standards. Reedsy appears to evaluate disputes based on whether the contract terms were technically fulfilled, rather than whether the author feels the feedback was comprehensive. Authors should make sure all expectations are explicitly detailed in writing.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Best platform I've used

I've used several writing platforms, some of which no longer exist and shut down with little warning -- such as Figment, and Underlined. A big paranoia of mine as a result is losing my projects before I have the chance to back them up. Reedsy is incredible in the fact that it autosaves as you write. So if my internet goes out, or I close the tab by mistake, I can find relief in knowing I lost little to no progress. That alone makes it worth trying out, at least in my opinion.

The additional writing features are an incredible bonus. The find and replace and built in spellcheck are lifesavers, and there's still so many on the free edition I haven't had the chance to try yet.

I've used Reedsy for about four months, and I can honestly say I am very happy with my experience so far.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

As a first-time author

As a first-time author, finding the right illustrator felt overwhelming at first. Reedsy made the entire process so much easier and connected me with an incredibly talented illustrator. I hired Cat Charm, and she was absolutely amazing to work with! Her creativity, professionalism, and ability to bring my vision to life exceeded my expectations. I’m so grateful I found her through Reedsy. She is flexible and easy to work with which is a true definition for everything Reedsy!

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

MAJOR DISAPPOINTMENT

Very disappointing experience.
I would not recommend this service.

The tools were not useful for me, but the real problem was cancelling the subscription.

There was no visible cancel option in the billing portal or account settings. Even the link provided by support did not allow cancellation.

Users should not have to email support just to stop a trial.

February 27, 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Hi Klaudia,

As mentioned, we’ve cancelled your subscription and issued a full refund.

We appreciate you flagging the difficulty with the cancellation process. This isn’t the experience we aim to provide, and your feedback has been noted.

Once again, we apologise for the inconvenience caused.

All the best,

Rated 5 out of 5 stars

Awesome resource!

I used Reedsy for book coaching. The editor I found was super helpful with my outline. She had so many ideas and offered great feedback -- now I'm ready to write! The platform was attractive and easy to use, and I love how you could read reviews of each potential expert. I plan to use Reedsy during every part of the book-writing process.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with Reedsy

Be careful with Reedsy. They do not support those who purchase services through their platform. An editor left me completely stranded with the editing of my book, and Reedsy refuses to respond, excusing themselves by saying it was in another language. Terrible experience. Please, look for editors with real, trustworthy, three-dimensional references

February 25, 2026
Unprompted review
Reedsy logo

Reply from Reedsy

Dear Juliana,

First of all, I'm sorry you had a negative experience on Reedsy. That said, your review is factually inaccurate.

We offer a clear Project Protection policy, so that in cases where you are dissatisfied with the work of the service provider you hired, you can engage our review and mediation.

That said, this Project Protection only applies to work performed within the scope of what we advertise on Reedsy, and what the service provider has been vetted for — in this case, editorial services for English language manuscripts. This is clearly explained in our Project Protection clause:

"Service Providers may mention adjacent services in relation to their Primary Services in their Reedsy profile description. For example, an editor vetted for developmental editing in English might reference proofreading or editing in another language, or a designer approved only for cover design might mention book formatting, or a translator might list an unapproved language pair. However, any adjacent or other service which is not explicitly listed as being a Primary Service will fall outside the Project Protection policy."

We vet our editors for the provision of editorial services in English — and not in any other language. To be more specific, each editor has a "Language" section on their profile indicating the type of English they were vetted for (US English, UK English, etc.). In this case, the editor you hire had "US English" only. If you hired them to perform a service they weren't vetted for, I'm afraid this is not our responsibility.

I still wish you the best with your manuscript going forward, and hope you find the right editor for it (not on Reedsy).

Rated 5 out of 5 stars

Reedsy - fabulous supportive publishing professionals.

Reedsy provides a fabulous platform for writers to access professional support through services such as editors, designers, publicity and marketing. I was able to get quotes in a timely fashion and from a variety of professionals. All replied quickly and were clear in the services they offered. The copy editor who worked with me was supportive, quick, professional and happy for me to ask as many questions as I wanted. Truly a very supportive and professional company providing an excellent service.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Reedst Studio - great for writing books

I love using reedsy studio to write my book. I find it very easy to use and love features like boards where I can put notes about my characters and world making it so much easier to remember those little details. You can also set your own word writing goal which helps keep you on track, would recommend!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Market of Top Talent

So many experienced editors to choose from. I've worked with three from Reedsy now. I've never been dissatisfied. My most recent was thoughtful, wise, and matter of fact. He exceeded my expectations.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

As this was my first time using a…

As this was my first time using a platform like Reedsy, I was sceptical at first but I found the layout very easy to use. I love how it's easy to use and getting the updates about my daily achievements is a nice touch. I'm not a professional writer. It's more of a hobby at the moment but hopefully in the future with the help of a site like Reedsy I'll get published. I would highly recommend this platform to anyone seeking a start in their writing career

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy Studio saves time and effort

Reedsy Studio is shockingly good. Smooth interface, smart tools, and it actually makes the publishing process feel manageable. It’s the first platform I’ve used where I’m not fighting the software the whole time. I was able to format my book in seconds with their tool, making it EPUB-ready and print-ready for paperbacks. I also used one of their cover artists, and he created eye-catching covers that perfectly matched the vibe of my books. The covers look like they belong on the best-sellers shelf of a bookstore.
Highly recommend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy is awesome!

I have been using Reedsy Studios for about 2 years now and all it has been is amazing. I would definitely recommend this writing studio for anyone who needs a free app or website to write their books.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Reedsy is the GOAT

I love Reedsy so much! It has helped me a lot as a new writer. It is so organized and easy to use, plus it has so many tools to help plan and outline stories!!

February 17, 2026
Unprompted review

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