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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, highlighting the seamless process for various writing and publishing needs. Many appreciate the professional and experienced staff, finding their expertise invaluable for improving their work and navigating the publishing journey. The website's organization, features like word count tracking, and the ability to export in different formats are frequently mentioned as significant benefits. However, some customers also noted occasional dissatisfaction with specific services, particularly regarding the comprehensiveness of feedback received from certain professionals or issues with dispute resolution. A few reviewers also expressed concerns about the quality of work from some editors and the platform's support when issues arose with service providers.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's seamless, intuitive, and... See more

Website

People report positive experiences with the website. Many customers praise its well-organized, clean, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the platform for connecting them... See more

Product

Reviewers highlight positive aspects of the product, particularly praising its usefulness for authors. Many... See more

Staff

Consumers find staff to be highly professional and helpful. Reviewers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

I give reedsy a high score because I genuinely like it and always use it. I started with word, then went to docs, discovered reedsy and it's just stuck. yes there's always room for improvement... See more

Rated 5 out of 5 stars

Reedsy made the entire process seamless. From clear communication to reliable delivery and an intuitive platform, everything worked smoothly. What stands out most is the level of professionals availab... See more

Rated 5 out of 5 stars

I found Reedsy very easy to use. I was able to view the work of several professional cover designers and obtain quotes from them. All correspondence and payment went through the Reedsy platform, giv... See more

Rated 5 out of 5 stars

Reedsy Studio is really easy to navigate. With the ready-made template makes my work finished faster and saves time! I can also export my book in E-Pub and PDF with different customization with modern... See more


Company details

  1. Book Publisher

Written by the company

Reedsy connects authors with vetted freelance editors, designers and marketers to create high-quality books. Over 1,000,000 authors are part of the Reedsy community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very Satisfied Customer

I engaged the services of an editor for a manuscript that my minor son was writing. The editor I ended up working with was the perfect match. It was invaluable to have a professional weigh in, for a reasonable price, on a project that was/is so important to my son. I will be looking for more services on Reedsy as we need them.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy is an awesome site!

Reedsy is an awesome site!! It allowed me as a first time author to go to one spot to find highly qualified professionals to hire for every stage of my book’s production. Highly recommend!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Easy way to connect with trusted editors

This was an easy way to connect with trusted industry professional. I used it to get an editor to look at my manuscripts. I was able to filter the editors to suit my need, then look at their CVs and reviews to pick who I would like to collaborate with. I posted what I was looking for and picked a few people to invite them to submit a bid. I got 2 offers from editors I'd be keen to work with, one decline due to the timescales, and 2 that didn't response. I was able to interact with those who bid , before I decided which one to go for. The feedback i got from the editor I collaborated with was excellent, really helpful.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Reedsy is the one stop platform for writers

Reedsy offers a platform for writers to share their stories. They help with format, outline and courses to improve your writing. There is so much more that it has to offer than I can list in this review. The perfect tool if you are writing a book and don't know where to start. Their marketplace of professionals to aid when your book is finished helps writers find vetted editors, book cover designers, etc.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Organized free writing

I love how Reedsy helps me get organized with my chapters for my book and keeps my words saved! I love the layout and that I can share with others to review easily. Also its free so that's awesome too!

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

A top experience

Whenever an issue arose in my dialogue with the professionals recommended by Reedsy, the Reedsy team responded immediately, and I always felt their support and efficiency.
While on Goodreads or other platforms you have to be extremely patient before someone responds, and the response is often incomplete or off-topic, the Reedsy team seemed very prompt and well-organized to me. Everything on their website is clear and simple, and the entire system is very well organized and customer-friendly. I will return to them for future projects related to my book!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy is Amazing!

I've really been enjoying Reedsy for writing my first book. It is very well organized and has many tools to help make your writing experience the easiest and most enjoyable it can be. I really enjoy all the book matter sections on the left hand side when writing. It shows you every part of your book in tabs so you can easily switch back and forth between whichever ones you need. The only thing I think I'd change is the one feature that is only excess able to people who pay for it. It shows you what words and phrases you've used the most and I wish it was free. Of course everything can't be free, but I think that feature would be useful to anyone writing, not just premium members.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

A one-stop shop for the writers

Until I discovered Reedsy, I felt unsure about anything to do with my fiction project. The discovery was a turning point in my writing journey. I feel much more confident after having used Reedsy editorial services to approach literary agents and publishers. If you are looking for a one-stop shop for all your writing needs, go no further. You'll find authentic and top-notch resources here. Their list of professionals is reliable and prompt, besides providing you with choices that most likely would fit your budget. I strongly recommend writers, especially first-time writers to explore Reedsy for specialized and experienced help.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I am so grateful to have found Reedsy

I am so grateful to have found Reedsy! I have always aspired to be an author and began working on my novel over the last year. I began struggling with motivation to complete my work because I didn’t have the right format. Now that I have found Reedsy I am effortlessly working on my novel everyday! I love being able to move through my chapters, save notes on characters and see my word count grow. It’s been a game changer in my craft. I even uploaded my books cover photo! Reedsy is helping me to make real strides towards telling my story and publishing.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

WORST EDITOR WORKED THERE

Andy Ross took my money (outside of Reedsy) but didn't do the job, in my opinion. My Simon & Schuster editor's advice proves Ross didn't do much and missed a critical issue - the book was simply misclassified - it wasn't in the PI genre but was a legal investigative thriller and merely needed a courtroom ending, among some minor things. Tell Andy Ross to return my money, or since YOU introduced me, Reedsy, perhaps you should refund me. After the book is published and the money comes in, I will hire an attorney to handle this issue. To the people who read this, I would not use them. To Reesy: I have photographed this message with a time/date stamp, so don't tamper with it.

February 7, 2025
Unprompted review
Reedsy logo

Reply from Reedsy

Dear James,

By your own admission here, you chose to hire and pay Andy Ross *outside of Reedsy* — which is in and of itself a breach of our terms of use.

But on top of this, after having a seemingly negative experience with him (or so you claim), you expect us (Reedsy) to offer you a refund?

Think about it this way: you find a place to stay through Airbnb, but decide to circumvent the platform (breaking their terms of use) and contact the owner directly. During your stay, you encounter some issues — would you reach out to Airbnb for help, or to request a refund?

Even better, would you go to Trustpilot to leave a negative review about Airbnb, the platform you shamelessly circumvented and robbed of their fees?

If you answered "yes" to the above questions, there is really nothing we (or anyone) can do for you.

I still wish you the best for your book, though.

Rated 5 out of 5 stars

Positive experience working with publishing specialists


I’ve had a very positive experience using Reedsy while preparing my professional handbook for publication. The platform made it straightforward to connect with experienced publishing professionals, and communication and project management were clear and well structured.

The quality of the editorial work delivered was excellent, and the process felt professional and reliable throughout. I would recommend Reedsy to authors seeking access to skilled specialists across the publishing workflow.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

From a concept to a gift

The entire process was very straightforward. As a first time consumer, this was extremely comforting! The illustrator for my project took time, care, and patience to ensure the best possible outcome! I have received so many incredible compliments on my book, How Moxley Found His Roar.

October 31, 2025
Unprompted review

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