Refill Station 

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Rated 5 out of 5 stars

I have been ordering from Refill Station for at least 4 years now and always received my order within 2 days. My last order was severely delayed, not through any fault of their own, but due to the G... See more

Rated 1 out of 5 stars

Exactly the same experience as the review placed by Munire Ahmed. I placed an order on the 8th of May and I still haven’t received it. They replied to my first email on the 14th of May saying the ord... See more

Rated 5 out of 5 stars

Ordered Thursday received Friday … so so fast . Only problem they too often run out of double mint gum. however great big thank you to CALUM WHO SORTED OUT A GREAT ORDER FOR ME, HE WAS SO HELPFUL AND... See more

Rated 5 out of 5 stars

Refillstation are great for liquids and coils too. My main reason for using them was for the Mayan CBD vape oils but unfortunately they have stopped suppling them. I wish they would continue to do so.... See more

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Over 150 flavours available to try in store.


Contact info


Breach of guidelines

All reviews

(3,240)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ORDERED 2X10 BOXES OF REFILL,S..WAS…

ORDERED 2X10 BOXES OF REFILL,S..WAS TOLD WOULD BE DELIVERED IN THE NEXT FEW DAYS..10 DAY,S LATER...NO REFILL,S..PHONED AND WAS TOLD.HAVE TRACKED YOUR ORDER AND IT HASNT LEFT THE SUPPLY DEPOT YET...WHY...DONT KNOW...SO TOLD THEM TO CANCEL THAT ORDER AND RE-ORDER ANOTHER 2X10 BOXES...GREAT I THOUGHT..THEY SHOULD BE HERE WITHIN THE NEXT FEW DAYS...ALAS...6 DAYS LATER...STILL NO DELIVERY.....NOW I HEAR THEY ARE GOING OUT THE GAME....SO WHAT HAPPENS TO ALL OUR MONEY.?????

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing . They have never failed to deliver the next day . Oder at 11am and delivered the next day . My order has never been wrong and their site is easy to move around. I have been shopping with them for a few years now. Went to Online shopping during Covid and have not looked back. Thank you for your great service.

October 26, 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn’t buy another vape pen out…

Wouldn’t buy another vape pen out refill station got the arrowX stopped charging after 3 months to be told there’s nothing they can do expecting it to last longer was a good customer in there spent 100 of pounds but won’t buy anything again from there

September 14, 2022
Unprompted review
Refill Station logo

Reply from Refill Station

Good afternoon betty
I am sorry to hear you where not happy with your service
if you could drop me an emal at help@refillstation.co.uk or call me on 01412432528 to discuss further.

Thanks Niall.

Rated 4 out of 5 stars

Stock issues sorted?..

Far too many flavours out of stock for weeks, if not months...
Happy to find supplier issues seem to be sorted now.
One thing I can't fault Refill Station on is their customer service, great communication from the Glasgow team throughout

September 20, 2022
Refill Station logo

Reply from Refill Station

Im glad we got this resolved for you jim

Thanks Niall

Rated 4 out of 5 stars

Happy with the quality of the oils

Happy with the quality of the oils. Delivery is always reliable. Only negative I have is the bottles the oil is on. They can be very difficult to open, the pouring part often comes away with the lid resulting in the oil spilling.

September 2, 2022
Rated 5 out of 5 stars

I have been using the Dundee shop since…

I have been using the Dundee shop since it opened. Fantastic range of Mods and ejuice. And such lovely staff now since getting rid of the dead wood (I won't name names - But we all know who I am referring to)

Vicky who works during the week is such a lovely woman. Always have a laugh and a chat with her. As was Jacob who has recently left.

Can't fault the place or the staff. A1 service ;-)

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer sevice

Ordered Thursday received Friday … so so fast .
Only problem they too often run out of double mint gum. however great big thank you to CALUM WHO SORTED OUT A GREAT ORDER FOR ME, HE WAS SO HELPFUL AND A CREDIT TO YOUR COMPANY HIS CUSTOMER SEVICE SKILLS WERE PERFECT WELL DONE CALUM ….

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I cannot rate this company high enough. They go above and beyond to make sure you get your preferred liquid, even when it's been sold out for weeks. Staff are super friendly and helpful. Would highly recommend the Refill Station.

July 19, 2022
Unprompted review

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