Reflect Clinic Reviews 

356
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their professionalism and caring approach. The primary surgeon is frequently highlighted for being informative, reassuring, and taking time to listen to individual needs. The administrative staff member receives consistent praise for their exceptional helpfulness, constant availability, and proactive communication. The entire process, from initial contact to post-operative care, is consistently described as seamless and reassuring. Customers feel well-informed and cared for, appreciating the personalized attention and clear explanations provided at every stage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, kindness, and... See more

Service

Consumers find service to be positive, with many reviewers describing the entire experience from initial... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the caring and reassuring... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to finally get breast augmentation after years of thinking about it booked in to see Mr Lambe . Who straight away helped me with my main concerns about surgery he listened and is very calm an... See more

Company replied

Rated 5 out of 5 stars

I am currently two weeks post-op and, slowly but surely, I’m feeling better every day. Whenever I’ve had any concerns, I’ve reached out to Jayne and have always been reassured straight away. Next week... See more

Company replied

Rated 5 out of 5 stars

It was lovely to see Mr Lambe again for my consultation this week. He is always so welcoming and listens to me. Mr Lambe answered all my questions for future surgery, he gives great advice never leavi... See more

Company replied

Rated 5 out of 5 stars

Had a procedure yesterday by doctor Lambe, he is such a lovely doctor and you feel safe with him. Anaesthetists were brilliant too. And as for Jayne nothing is too much trouble for her and she helps y... See more

Company replied


Company details

  1. Plastic Surgeon

Written by the company

Mr Gerard Lambe is one of The Best Plastic Surgeons In Manchester and specialises in female surgeries such as Breast Enlargements (also known as Breast Augmentation or Boob Job) Other popular surgeries are Labiaplasty, Mummy Makeover, upper blepharoplasty, and breast reduction. He has also performed world-class NHS surgery at The Christie Hospital in Didsbury where he leads the Breast Surgery Unit there. Reflect clinic operates out of HCA Wilmslow and The Spire Manchester.


Contact info

5.0

Excellent

TrustScore 5 out of 5

356 reviews

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5.0

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(356)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

After lots of research online and…

After lots of research online and reading all the great reviews I decided to book a consultation with Dr Lambe for a procedure I had wanted for many years.

I spoke to Jayne first who was so lovely and put me at ease straight away, Jayne explained everything to expect at my first consultation and made everything so simple for me.

My consultation was great, Dr lambe listened to all my concerns and what I wanted while also explaining what was achievable. He explained everything in great detail so I had a better understanding of the procedure and what to expect on the day of the operation and the healing process.

My procedure was a week ago today, I was really nervous on the morning of my appointment but Dr Lambe came and spoke to me beforehand and made me feel at ease, he and the nurses talked me through everything so there were no surprises and made me feel so safe.

Both Jayne and Dr Lambe have been there for me post op and Jayne has been checking in with me daily. They are always a phone call/message away to answer any questions I have had.

Even though I am still healing I can already see such an improvement and can tell Dr Lambe has taken a lot of care with my surgery and I can’t wait to see my results!

I can’t recommend Reflect clinic, Dr Lambe and Jayne enough and I know if I do choose to have any future surgery I will be coming back to them!

April 1, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Elise

Thank you for your wonderful feedback, it is so important to us that you feel safe, listened to and cared for.

You have been a star patient, you followed all of our instructions and you will have a perfect end result. We look forward to seeing you in clinic again soon.

Thank you for choosing Reflect Clinic to look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Outstanding Care & Support from Start…


Outstanding Care & Support from Start to Finish.

From consultation to aftercare, my experience was nothing short of exceptional. The entire team provided outstanding patience, support, and care throughout. The hospital itself was everything you could hope for—professional, welcoming, and attentive staff. A special mention to Jayne, who was always at the end of the phone, offering unconditional support post-surgery. Her kindness and reassurance made all the difference in my recovery. I couldn’t be happier with my experience and highly recommend Dr Lambe and his team to anyone considering surgery!

February 10, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Bee

Thank you for your lovely feedback, we are very happy with results also. We try our best to delivery " outstanding" care to all of our patients.

Thank you for choosing Reflect Clinic to look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Thank you so much to Mr Lambe and…

Thank you so much to Mr Lambe and Jayne. I have received such amazing care from start to finish. Just had my discharge appointment and could not be any happier with the results of my breast augmentation. Would highly recommend. Thank you!

March 7, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Julie

Thank you for your feedback, you have been a delight to look after.
Thank you for choosing us to do your surgery.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Just had my discharge appointment after…

Just had my discharge appointment after a breast augmentation in November. I am absolutely over the moon with my results, the surgery, care, Dr Lamb and Jayne. My scars are healing very well and are very neat.
I am in love with the transformation and some days I forget Ive had them done as they feel so natural. Would highly recommend Dr Lamb, Jayne and the team at Reflect. Thank you so much!!

November 26, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Jayne
Thank you for your very kind feedback, we are delighted that you are happy with your outcome and experience.

Thank you for letting us look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Just had my 4 week follow up and

Just had my 4 week follow up and
I am delighted with the results of my tummy tuck. My scar is very neat too! Thank you once again Mr Lambe for restoring my confidence and I will be back again when I boobs need redoing doing in the future. Thank you to Jayne too. Fantastic team that really care about patients

February 11, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Miss Smalley

Thank you for your very kind feedback. Looking forward to welcoming you back anytime.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Post Surgery Review

I had my surgery just over 2 weeks ago. Mr Lambe has been absolutely fantastic, and whilst still some swelling and some settling to be had I am starting to see the results. On the day of surgery I managed to get myself wound up and upset, having not had a great experience with the results of previous cosmetic surgery by another surgeon and past traumatic experiences with hospitals (I sound like a right drama queen!). Mr Lambe, his anaesthetist, the nurses and doctor at ASET were amazing, compassionate and understanding, and helped to calm my nerves. The surgery went well, and I received fantastic care. Jayne and Rachel for the ASET have been in regular contact and continued with their support and advice after discharge. My follow up appointment with Mr Lambe was last week, and everything is healing well. I would recommend Mr Lambe and his team without hesitation. I truly wish I had done this sooner!

January 22, 2025
Unprompted review
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Reply from Reflect Clinic

Hi Rebecca

Thank you for taking the time to leave your feedback. We are delighted that you are happy with your experience so far and we are excited to see you again in clinic in the future.

Thank you for letting us look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Initial consultation

I have recently had a consultation with Mr Lambe, who was happy to answer all of my questions in detail and with transparency. I feel comfortable that I will be guided through the process with understanding and care, at my own pace. Jayne makes the whole process easy while providing empathy and guidance. Thank you.

January 16, 2025
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Reply from Reflect Clinic

Hello GK
Thank you for taking the time to leave your feedback following your initial consultation.

We look forward to taking you on your surgery journey.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Breast uplift & upper eyelid surgery

From day one of talking to Jayne & Mr Lambe I knew I had gone to the right team for my procedure. As I am fast approaching 50 I wanted to freshen my appearance up for myself. Mr Lambe has done a marvellous job & I couldn’t be happier. Thank you to all of the team. Also thank you to the anaesthetist who really put me at ease & i totally felt safe in his hands. Thank you all ⭐️⭐️⭐️⭐️⭐️

January 13, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Clare
Thank you for taking the time to leave your feedback. We are delighted that you are happy with your experience, and we can't wait to see your final results.

Thank you for letting Reflect Clinic look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Breast reduction

I am day one post op from having breast reduction surgery with Mr Lambe at the HCA hospital in Wilmslow. I was really nervous beforehand but the whole team were very reassuring and kind. I felt very safe in the care of both Mr Lambe and Mr Waits (anaesthetist). I woke up after surgery feeling great and thoroughly enjoyed my lunch they supplied 😊. Today I am in minimal pain and really looking forward to my final results, I can see a huge difference already. Jayne , the clinic manager contacted me this morning to check on my progress and offer support which was great.Thank you to everyone for looking after me so well.

January 13, 2025
Unprompted review
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Reply from Reflect Clinic

Hi Liz
Thank you for taking the time to leave your feedback. We are delighted that you have had a great experience with us. We try to make the journey as comfortable and reassuring as possible for all our patients.

You are early days and the recovery is the hardest part, but you are doing great so far and we are looking forward to seeing you next week for PICO removal.

Thank you for choosing Reflect Clinic for your surgery.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Mummy makeover

After being recommended by a friend i decided to go ahead with my mummy makeover i never had any doubts, Jaynes support has been incredible and continues to be, and Mr lambe has surpassed any expectations im thrilled, and looking forward to seeing the results in time. All the team at aset have been so caring and kind I can’t fault anything it’s been a great experience.

January 8, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Louise
Thank you for your lovely feedback. Although your surgery was major you have dealt with things in your stride. You have been a perfect patient and listened to our aftercare instructions.

We are looking forward to seeing you in the clinic for review.
Thank you for choosing Reflect Clinic to look after you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Compassionate and supportive team

I had an excellent experience yesterday when I had breast augmentation. I was really nervous beforehand, but the entire team was incredibly supportive and reassuring throughout the entire process. They answered all my questions patiently and made me feel comfortable and at ease.

The communication was fantastic. They kept me well-informed at every stage and were always available to answer any concerns I had. I felt like I could call them at any time with any questions, and they were always happy to help.

I cannot wait to see the final results and am already so grateful to the entire team for their exceptional care and support. I would highly recommend this private healthcare company to anyone considering cosmetic surgery. Their professionalism, expertise, and compassionate care exceeded my expectations.

January 7, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Anonymous

Thank you for leaving such great feedback for us. At Reflect Clinic we pride ourselves on being compassionate and supportive.

We are delighted that you have had great experience with us and we are looking forward to seeing your final results. Thank you for choosing Reflect Clinic for your surgery.

Take care
Jayne
Clinic Manager

Rated 4 out of 5 stars

I recently had surgery at Reflect…

I recently had surgery at Reflect Clinic with Mr. Lambe, and I’m overall pleased with the experience. Mr. Lambe is professional and patient, answering all my questions and providing support that put me at ease. Jayne was a constant source of reassurance and kept in touch throughout the process, which was greatly appreciated. The day of surgery went well, with staff at Aset being attentive and welcoming. I'm eagerly anticipating the final results. Reflect Clinic has provided excellent care, and I felt truly supported the entire time.

November 16, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Gobind
Thank you for taking the time to leave your feedback. We are delighted that you had a great experience with Reflect Clinic.
We look forward to seeing you in Clinic in the near future.

Thank you for letting us look after you.

Take care
Jayne
Clinic Manager.

Rated 5 out of 5 stars

I had an upper blepharoplasty on both…

I had an upper blepharoplasty on both eyes two days ago. Mr Lambe was friendly, efficient and professional and the whole process couldn't have gone more smoothly. I was told exactly what to expect both during and after the surgery and so I have had no concerns whatsoever. Jayne has been very attentive in her communications throughout which has been much appreciated.

November 19, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Phaedra
Thank you for taking the time to leave your feedback. We are delighted that you have had a great experience so far. We can not wait to see the final results.
Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Exactly what I wanted

I’m delighted with the results of my surgery. From the outset Mr. Lambe listened carefully and was warm and genuine. I came out of the initial consultation feeling confident that I had chosen the right surgeon and that I would be in safe hands. Communication has been exemplary; Jayne has been on hand to answer my questions and is a caring and warm humoured person . She contacted me the day before to ask if I was excited which made all the difference to how I felt. The team at the HCA were truly wonderful and made me feel at ease, cared for and safe throughout. Highly recommend Mr.Lambe and his team.

September 26, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Ms E
Thank you very much for your very kind feedback. We are very happy that you have had a positive experience with Reflect clinic.
We can not wait to see your final results.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Genuinely caring team

This was my 2nd op with Mr Lambe. The care by himself, Jayne and the Aset team was outstanding. Mr Lambe made the time to listen and understand any, and all concerns. He genuinely cares for his patients, as does Jayne, who was always on the end of the phone when you need her. I would highly recommended!!!!

November 15, 2023
Unprompted review
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Reply from Reflect Clinic

Hello Katy
Thankyou for leaving us your feedback following your discharge form our care. You have been a pleasure to deal with over the last few years. Thank you for letting us look after you at Reflect Clinic.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

After pregnancy and having 2 c-sections…

After pregnancy and having 2 c-sections I decided to have a tummy tuck and a breast enlargement. It is the best thing I have ever done. I had very little self confidence and I thought it was about time I did something about it. I had tried so hard at the gym but nothing was shifting my ‘mum tum’. I had lots of stretch marks and muscle separation so I was unable to see any results from working on my core. Those stretch marks are gone and my muscles have been repaired!

I am now 6 months post op and I can honestly say my results are AMAZING! I have my confidence back. I have been able to re join the gym and have been working with a PT. I can see my abs again and I never thought that would happen. I feel so much better about my self.

If you are considering any cosmetic surgery then Dr Lambe is your man. Him and his team are incredible and were throughout my whole experience. I can’t thank them enough!!!

March 6, 2024
Unprompted review
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Reply from Reflect Clinic

Hi Beth
Thank you for leaving an updated feedback review. You have been such a pleasure to look after and your results are amazing. You followed our aftercare routine to the letter and it has paid off.

Enjoy your new found confidence. Thank you for choosing Reflect Clinic.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Would highly recommend Reflect Clinic

I decided to book a consultation with Mr Lambe following a glowing recommendation from a friend. Right from initially booking this consultation the care & communication has been excellent. Whilst Mr Lambe is very professional, he has a lovely calming manner which I especially appreciated on the day of surgery when nerves started to kick in a little. Mr Lambe explained everything thoroughly to me and I answered any questions I had. Jayne has also been fabulous, maintaining excellent communication throughout. She’s there, ready to answer any questions and make you feel at ease with her caring and personable manner. I had my operation at ASET hospital which was fantastic. Every member of staff I came across was friendly, helpful and gave excellent care. The nurse looking after me that day really made me feel at ease and nothing was too much trouble. The anaesthetist was also fantastic. I am 1 week post op and healing well. I’m looking forward to seeing the end results but so far it’s looking great. I would highly recommend Mr Lambe and his team, I really feel in safe hands.

September 4, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Kelly
Thank you very much for leaving such lovely feedback. We are delighted that you have had a great experience with us.
We try our best to make all our patients feel listened to and cared for.
We are looking forward to seeing you again. Thank you for letting us look after you.

Jayne
Clinic Manager

Rated 5 out of 5 stars

Gerrard Lambe is a world class surgeon…

Gerrard Lambe is a world class surgeon with lovely warm approach to patients .
I found a lump on my breast and he saw me within 24 hours and identified it as a cyst . I was truly grateful .

July 11, 2024
Unprompted review
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Reply from Reflect Clinic

Hi Adele
Thank you for taking the time to leave Reflect Clinic a great review. Reassurance is sometimes all that is needed. Glad you had a great holiday.

Take Care
Jayne
Clinic Manager

Rated 5 out of 5 stars

I have had a great experience with the reflect clinic

I have had a great experience with the Reflect Clinic. Jayne has been extremely helpful and Mr Vlachogiorgos has helped my confidence tremendously. I have had non-surgical, non-invasive treatments which have given me results I am very happy with and would one hundred per cent recommend. Thank you!

June 5, 2024
Unprompted review
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Reply from Reflect Clinic

Hi Sinead

Thank you for taking the time to write a lovely review for Reflect Clinic. We are delighted that you are happy with your non-surgical treatments by Dr Apostolos. Thank you for your recommendation.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

I have recently had a breast reduction…

I have recently had a breast reduction and lift under the exceptional care of Mr Lambe and his amazing team. It is something i have thought about all of my adult life but was put off by what I thought would be a complicated and invasive surgery - I couldn't have been more wrong. From my very first conversation with Jayne I knew this was the right time and most importantly the right place for me, Jayne is fantastic, down to earth, hilarious and made me feel completely at ease from the word go. Mr Lambe is very personable, relaxed but professional and reassuring. I am beyond happy, ecstatic with the results, I cannot believe how he has worked such a miracle of my tired, saggy, extra large breasts and I am still quite shocked when I see them just looking down. The whole experience has been incredible, every single person in his team are delightful, I really felt privileged on the day of my op. If you're thinking of a breast reduction, please do not hesitate any longer and go and see Mr Lambe, I can promise you will not be disappointed.

May 21, 2024
Unprompted review
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Reply from Reflect Clinic

Hello Rachel

Thank you for taking the time to write a lovely review for Reflect Clinic. I am thrilled that you think I am funny (lol). You have been the perfect patient and your results are amazing. We are very happy for you.

Thank you for letting us look after you.

Take care
Jayne
Clinic Manager

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